Odoo vs Zendesk Sell
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Odoo offers more features (71 vs 29) and more integrations (12 vs 8). Starting price: Odoo at $31.1/mo vs Zendesk Sell at $19/mo. Odoo has 68 unique features while Zendesk Sell has 26 unique features, with 3 features in common.
| Odoo | Zendesk Sell | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 71 | 29 |
| AI-Powered Features | 3 | 0 |
| Starting Price | $31.1/mo | $19/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 12 | 8 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Smart AI | ||
| Vendor Bill Scanning |
Administration (5 vs 1)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Advanced Permissions and Roles | ||
| Automatic Upgrades | ||
| Control Center | ||
| Multi-Company Management | ||
| No Vendor Lock-in | ||
| Open Source |
Automation (1 vs 3)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Reduced Data Entry | ||
| Sales Triggers | ||
| Sequences | ||
| Task Automation |
CRM (1 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Contacts Auto-Complete |
Communication (0 vs 2)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Call and Text | ||
| Power Dialer |
Core CRM (0 vs 3)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Activity Tracking | ||
| Centralized Platform | ||
| Contact and Deal Management |
Customization (1 vs 1)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Odoo Studio | ||
| Zendesk Sunshine Custom Objects |
Finance (3 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Accounting | ||
| Expenses | ||
| Invoicing |
Human Resources (6 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Appraisals | ||
| Employees | ||
| Fleet | ||
| Recruitment | ||
| Referrals | ||
| Time Off |
Infrastructure (4 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Cloud Hosting | ||
| Daily Backups | ||
| Odoo.sh Hosting | ||
| On-Premise Deployment |
Integration (3 vs 4)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| 40k+ Community Apps | ||
| API Access | ||
| Complete Customer View | ||
| Email Integration | ||
| External API | ||
| Zendesk Marketplace |
Marketing (6 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Email Marketing | ||
| Events | ||
| Marketing Automation | ||
| SMS Marketing | ||
| Social Marketing | ||
| Surveys |
Mobile (0 vs 1)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Mobile App |
Organization (0 vs 1)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Smart Lists and Templates |
Performance (1 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Fast Performance |
Productivity (8 vs 1)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Approvals | ||
| Discuss | ||
| Documents | ||
| IoT | ||
| Knowledge | ||
| Sign | ||
| Task Player | ||
| VoIP | ||
Reporting (1 vs 1)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Spreadsheet (BI) | ||
| Subscriptions |
Reporting & Analytics (0 vs 6)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Accurate Forecasting | ||
| Activity Reporting | ||
| Advanced Analytics | ||
| Custom Dashboards | ||
| Performance Metrics | ||
| Pipeline Analysis |
Sales (8 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| CRM | ||
| Lead Generation | ||
| Point of Sale (POS) | ||
| Rental | ||
| Restaurant POS | ||
| Sales | ||
| Shop POS | ||
| Subscriptions |
Sales Engagement (0 vs 5)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Bulk Outreach | ||
| Deal Scoring | ||
| Lead Generation | ||
| Lead Scoring | ||
| Sales Engagement Tools |
Security (1 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Security Features |
Services (6 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Appointments | ||
| Field Service | ||
| Helpdesk | ||
| Planning | ||
| Project | ||
| Timesheets |
Supply Chain (6 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Inventory | ||
| Maintenance | ||
| Manufacturing | ||
| PLM | ||
| Purchase | ||
| Quality |
Support (2 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| 24/5 Support | ||
| Free eLearning Platform |
Websites (6 vs 0)
| Feature | Odoo | Zendesk Sell |
|---|---|---|
| Blog | ||
| Forum | ||
| Live Chat | ||
| Website Builder | ||
| eCommerce | ||
| eLearning |
Unique Features
Only in Odoo (68)
Automatic Upgrades
Control Center
Multi-Company Management
No Vendor Lock-in
Open Source
Smart AI
Vendor Bill Scanning
Reduced Data Entry
Contacts Auto-Complete
Odoo Studio
Accounting
Expenses
Invoicing
Appraisals
Employees
Fleet
Recruitment
Referrals
Time Off
Cloud Hosting
+ 48 more unique features
Only in Zendesk Sell (26)
Advanced Permissions and Roles
Sales Triggers
Sequences
Task Automation
Call and Text
Power Dialer
Activity Tracking
Centralized Platform
Contact and Deal Management
Zendesk Sunshine Custom Objects
API Access
Complete Customer View
Zendesk Marketplace
Mobile App
Smart Lists and Templates
Task Player
Accurate Forecasting
Activity Reporting
Advanced Analytics
Custom Dashboards
+ 6 more unique features
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