NextGen Healthcare vs Updox
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
NextGen Healthcare offers more features (40 vs 27) and more integrations (7 vs 2). Both start at Contact Sales. NextGen Healthcare has 37 unique features while Updox has 24 unique features, with 3 features in common.
| NextGen Healthcare | Updox | |
|---|---|---|
| Category | Healthcare IT | Healthcare IT |
| Total Features | 40 | 27 |
| AI-Powered Features | 9 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 2 | 5 |
| Integrations | 7 | 2 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 60% |
Feature Comparison by Category
AI Automation (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| NextGen Intelligent Agent |
AI Clinical Decision Support (2 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Lab Order Suggestions | ||
| Medication Suggestions |
AI Coding (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| AI-Suggested ICD-10 Coding |
AI Documentation (2 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Ambient Assist | ||
| Ambient Listening |
Analytics (2 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Advanced Analytics | ||
| Population Health Analytics/Care Coordination |
Analytics/Tools (0 vs 1)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Conversion Calculator |
Appointment Management (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Automated Wait-List |
Billing (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Automated E-Statements and Electronic Bill Pay |
Billing/Payments (0 vs 2)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Integrated Payments | ||
| Updox Payments |
Billing/Revenue Management (0 vs 3)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| CPT and ICD Code Database | ||
| Charge Capture Platform | ||
| Shorter Billing Cycles |
Care Coordination (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Referrals Management |
Charge Capture (0 vs 2)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Facesheet and Facility Notes | ||
| Mobile Round List |
Clinical Content (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Clinical Templates for 26 Specialties |
Communications (0 vs 5)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Direct Secure Messaging | ||
| Internal Messaging Bundle | ||
| Secure Text | ||
| Universal Inbox | ||
| eFax |
Data Management (0 vs 1)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Secure Data Sharing |
Document Management (0 vs 3)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Document Editing | ||
| Electronic Document Signing | ||
| eForms Bundle |
Documentation (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Direct-to-Desktop |
Infrastructure (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| AWS Secure Hosting |
Integration (0 vs 1)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| EHR/PM Integrations |
Interoperability (2 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Interoperability with Payers, HIEs & State Reporting | ||
| Secure Health Information Exchange |
Mobile (2 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Mobile EHR | ||
| Mobile ePrescribing |
Mobile Access (0 vs 1)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Mobile Friendly |
Patient Care (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Medication Refill |
Patient Communication (3 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Automated Messaging | ||
| Broadcast Messaging | ||
| Secure Text Messaging |
Patient Engagement (11 vs 6)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Appointment Reminders | ||
| Broadcast Messaging | ||
| Cost and Payment Transparency | ||
| Digital Document and Information Upload | ||
| Forms | ||
| IVR, Chat Bot, Call Deflection | ||
| Online Visibility and Reputation Management | ||
| Patient Portal | ||
| Patient Surveys | ||
| Pre-Appointment Intake | ||
| Recall Management | ||
| Self-Scheduling | ||
| Telehealth | ||
| Virtual Front Door | ||
| Virtual Waiting Rooms |
Patient Monitoring (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Remote Patient Monitoring |
Population Health (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Population Health Solution |
Revenue Cycle Management (3 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Claims Clearinghouse | ||
| Configurable Charge Capture Workflow | ||
| Revenue Cycle Management |
Security/Compliance (0 vs 1)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| HIPAA Compliance |
Support (0 vs 1)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| 24/7 Support |
Telehealth (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Virtual Visits |
Workflow Management (1 vs 0)
| Feature | NextGen Healthcare | Updox |
|---|---|---|
| Customizable EHR/PM Workflows |
Unique Features
Only in NextGen Healthcare (37)
NextGen Intelligent Agent
Lab Order Suggestions
Medication Suggestions
AI-Suggested ICD-10 Coding
Ambient Assist
Ambient Listening
Advanced Analytics
Population Health Analytics/Care Coordination
Automated Wait-List
Automated E-Statements and Electronic Bill Pay
Referrals Management
Clinical Templates for 26 Specialties
Direct-to-Desktop
AWS Secure Hosting
Interoperability with Payers, HIEs & State Reporting
Secure Health Information Exchange
Mobile EHR
Mobile ePrescribing
Medication Refill
Automated Messaging
+ 17 more unique features
Only in Updox (24)
Conversion Calculator
Integrated Payments
Updox Payments
Charge Capture Platform
CPT and ICD Code Database
Shorter Billing Cycles
Facesheet and Facility Notes
Mobile Round List
Direct Secure Messaging
eFax
Internal Messaging Bundle
Secure Text
Universal Inbox
Secure Data Sharing
Document Editing
eForms Bundle
Electronic Document Signing
EHR/PM Integrations
Mobile Friendly
Forms
+ 4 more unique features
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