New Relic vs xMatters
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
New Relic offers fewer features (41 vs 43) and fewer integrations (7 vs 31). Starting price: New Relic at $10/mo vs xMatters at $1000/mo. New Relic has 41 unique features while xMatters has 43 unique features, with 0 features in common.
| New Relic | xMatters | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 41 | 43 |
| AI-Powered Features | 7 | 7 |
| Starting Price | $10/mo | $1000/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 7 | 31 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 72% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| New Relic AI |
Accessibility (0 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Mobile App |
Administration (1 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Data Retention Policies | ||
| Feature Control Manager |
Alerting (2 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Alerts | ||
| Anomalies |
Analytics (1 vs 3)
| Feature | New Relic | xMatters |
|---|---|---|
| Engagement Intelligence | ||
| Event Intelligence | ||
| Executive Dashboard | ||
| Reporting and Analytics |
Automation (1 vs 4)
| Feature | New Relic | xMatters |
|---|---|---|
| Automation Studio | ||
| Incident Response Automation | ||
| Intelligent Routing | ||
| Remediation | ||
| Workflow Builder |
Communication (0 vs 3)
| Feature | New Relic | xMatters |
|---|---|---|
| Communication Hub | ||
| Conference Bridge | ||
| Team Collaboration |
Compliance (1 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| EU Data Center Option |
Compute (1 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Advanced Compute |
Core (0 vs 4)
| Feature | New Relic | xMatters |
|---|---|---|
| Alert Filtering | ||
| Alert Grouping | ||
| Alert Management | ||
| Notification Deduplication |
Cost Management (1 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Cloud Cost Intelligence |
Customization (0 vs 2)
| Feature | New Relic | xMatters |
|---|---|---|
| Custom Fields | ||
| Notification Preferences |
Data Management (3 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Data Plus | ||
| Extended Data Retention | ||
| Live Archives |
Diagnostics (4 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Error Tracking | ||
| Errors Inbox | ||
| Traces | ||
| Transaction 360 |
Enterprise (0 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Multi-Tenant Support |
Governance (1 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Catalog & Scorecards |
Infrastructure (0 vs 3)
| Feature | New Relic | xMatters |
|---|---|---|
| Backup and Restore | ||
| Disaster Recovery | ||
| High Availability |
Integration (3 vs 3)
| Feature | New Relic | xMatters |
|---|---|---|
| API Access | ||
| Alert Enrichment | ||
| CodeStream Integration | ||
| Enhanced Streaming and Historical Data Export | ||
| Integration Marketplace | ||
| Integrations |
Learning (0 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Post-Incident Review |
Monitoring (16 vs 3)
| Feature | New Relic | xMatters |
|---|---|---|
| APM (Application Performance Monitoring) | ||
| Browser Monitoring | ||
| Cloud Monitoring | ||
| Database Monitoring | ||
| Full Stack Monitoring | ||
| Health Dashboard | ||
| Host Monitoring | ||
| Incident Timeline | ||
| Infrastructure Monitoring | ||
| Kubernetes Monitoring | ||
| Log Management | ||
| Mobile Monitoring | ||
| Network Monitoring | ||
| Response Tracking | ||
| Serverless Monitoring |
Reporting (1 vs 0)
| Feature | New Relic | xMatters |
|---|---|---|
| Dashboards |
Scheduling (0 vs 2)
| Feature | New Relic | xMatters |
|---|---|---|
| On-Call Scheduling | ||
| Shift Management |
Security (4 vs 3)
| Feature | New Relic | xMatters |
|---|---|---|
| Advanced Logs Obfuscation | ||
| Audit Logging | ||
| Automatic Log Obfuscation | ||
| Role-Based Access Control | ||
| SAML Single Sign-On | ||
| SSO Integration | ||
| Security RX |
Services (0 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Custom Integrations |
Support (0 vs 2)
| Feature | New Relic | xMatters |
|---|---|---|
| Community Forum | ||
| Learning Center |
Templates (0 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Incident Templates |
Visibility (0 vs 4)
| Feature | New Relic | xMatters |
|---|---|---|
| Capability Catalog | ||
| Incident Search | ||
| Responder Directory | ||
| Service Dependencies |
Workflow (0 vs 1)
| Feature | New Relic | xMatters |
|---|---|---|
| Escalation Policies |
Unique Features
Only in New Relic (41)
Feature Control Manager
New Relic AI
Alerts
Anomalies
Engagement Intelligence
Remediation
EU Data Center Option
Advanced Compute
Cloud Cost Intelligence
Data Plus
Extended Data Retention
Live Archives
Error Tracking
Errors Inbox
Traces
Transaction 360
Catalog & Scorecards
CodeStream Integration
Enhanced Streaming and Historical Data Export
Integrations
+ 21 more unique features
Only in xMatters (43)
Mobile App
Data Retention Policies
Event Intelligence
Executive Dashboard
Reporting and Analytics
Automation Studio
Incident Response Automation
Intelligent Routing
Workflow Builder
Communication Hub
Conference Bridge
Team Collaboration
Alert Filtering
Alert Grouping
Alert Management
Notification Deduplication
Custom Fields
Notification Preferences
Multi-Tenant Support
Backup and Restore
+ 23 more unique features
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