Mux vs Sangoma
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Mux offers more features (45 vs 37) and more integrations (30 vs 7). Starting price: Mux at Free vs Sangoma at Contact Sales. Mux has 45 unique features while Sangoma has 37 unique features, with 0 features in common.
| Mux | Sangoma | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 45 | 37 |
| AI-Powered Features | 4 | 2 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 30 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 73% | 60% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| AI Auto-Attendant |
API (3 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Bulk API Operations | ||
| Passthrough API | ||
| Playback API |
Accessibility (2 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Automatic Captions | ||
| Subtitles & Captions |
Analytics (6 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Advanced Filtering | ||
| Concurrent Viewer Analytics | ||
| Custom Metric Tracking | ||
| Quality of Experience | ||
| Video Analytics | ||
| Video Intelligence |
Audio (1 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Audio Only Encoding |
Cloud (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| Sangoma Cloud Infrastructure |
Collaboration (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| TeamHub |
Contact Center (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| Contact Center as a Service (CX) |
Delivery (2 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Custom Domain Streaming | ||
| Global CDN |
Desktop (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| TeamHub Desktop App |
Emergency Management (0 vs 2)
| Feature | Mux | Sangoma |
|---|---|---|
| Quicklert | ||
| Unified System for Mass Notifications |
Hardware (0 vs 3)
| Feature | Mux | Sangoma |
|---|---|---|
| Sangoma P-Phones | ||
| Sangoma Room Phone | ||
| Vega VoIP Gateway |
Healthcare (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| Nurse Call & Remote Patient Interaction |
Infrastructure (0 vs 2)
| Feature | Mux | Sangoma |
|---|---|---|
| Managed Power | ||
| Starbox (Business Voice Plus) |
Integration (2 vs 5)
| Feature | Mux | Sangoma |
|---|---|---|
| EHR Integration | ||
| Jazzware Integration | ||
| Microsoft Teams Integration | ||
| PMS Integration | ||
| POS System Integration | ||
| Webhook Events | ||
| Webhook Filtering |
Live Video (7 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Broadcast API | ||
| Ingest Settings | ||
| Live Recording | ||
| Live Streaming | ||
| Low-Latency Live | ||
| Spaces | ||
| Stream Simulcasting |
Management (3 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Data Retention Policies | ||
| Rate Limiting | ||
| Video Search |
Mobile (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| TeamHub Mobile App |
Monitoring (1 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Real-time Monitoring |
Networking (0 vs 6)
| Feature | Mux | Sangoma |
|---|---|---|
| Managed 5G Access | ||
| Managed Internet | ||
| Managed Network & Connectivity | ||
| Managed SD-WAN | ||
| Managed Wi-Fi | ||
| Network Switches |
Player (2 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Mux Player | ||
| Video Timeline |
Processing (6 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Multi-bitrate Encoding | ||
| Thumbnail Generation | ||
| Video Clipping | ||
| Video Metadata | ||
| Video Segmentation | ||
| Video Watermarking |
Productivity (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| Appointment Scheduler |
Reporting (1 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Video PDF Export |
Retail (0 vs 2)
| Feature | Mux | Sangoma |
|---|---|---|
| POS Connectivity | ||
| Sangoma Curbside |
Security (6 vs 3)
| Feature | Mux | Sangoma |
|---|---|---|
| Access Control Tokens | ||
| DRM Protection | ||
| IP Whitelisting | ||
| Managed Cloud Firewall | ||
| Managed Security | ||
| On-Premises Firewall (Fortinet-Powered) | ||
| Signed URLs | ||
| Viewer Country Geo-blocking | ||
| Webhook Signing |
Streaming (1 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| HLS & DASH Support |
Upload (1 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Video Uploads |
Video (0 vs 1)
| Feature | Mux | Sangoma |
|---|---|---|
| Video Conferencing |
Video Processing (1 vs 0)
| Feature | Mux | Sangoma |
|---|---|---|
| Video Encoding |
Voice (0 vs 5)
| Feature | Mux | Sangoma |
|---|---|---|
| Call Recording | ||
| SIP Trunking & Faxing | ||
| Sangoma UCaaS | ||
| Voicemail Transcription | ||
| Wholesale SIP Trunking |
Unique Features
Only in Mux (45)
Automatic Captions
Subtitles & Captions
Advanced Filtering
Concurrent Viewer Analytics
Custom Metric Tracking
Quality of Experience
Video Analytics
Video Intelligence
Bulk API Operations
Passthrough API
Playback API
Audio Only Encoding
Custom Domain Streaming
Global CDN
Webhook Events
Webhook Filtering
Broadcast API
Ingest Settings
Live Recording
Live Streaming
+ 25 more unique features
Only in Sangoma (37)
AI Auto-Attendant
Sangoma Cloud Infrastructure
TeamHub
Contact Center as a Service (CX)
TeamHub Desktop App
Quicklert
Unified System for Mass Notifications
Sangoma P-Phones
Sangoma Room Phone
Vega VoIP Gateway
Nurse Call & Remote Patient Interaction
Managed Power
Starbox (Business Voice Plus)
EHR Integration
Jazzware Integration
Microsoft Teams Integration
PMS Integration
POS System Integration
TeamHub Mobile App
Managed 5G Access
+ 17 more unique features
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