Microsoft Teams Phone vs Phonebooth

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Microsoft Teams Phone offers more features (36 vs 8) and more integrations (13 vs 0). Both start at Contact Sales. Microsoft Teams Phone has 36 unique features while Phonebooth has 8 unique features, with 0 features in common.

Microsoft Teams PhonePhonebooth
CategoryVideo ConferencingVideo Conferencing
Total Features368
AI-Powered Features71
Starting PriceContact SalesContact Sales
Pricing Tiers50
Integrations130
Shared Features0
Shared Integrations0
Data Quality85%30%

Feature Comparison by Category

AI (2 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
AI Personal Assistant
AI-Generated Summaries and Insights

Accessibility (2 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Accessible Calling
Call Captions and Transcripts

Administration (1 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
One Admin Console
Single Portal Management

Analytics (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Call Quality Dashboard

Audio Quality (2 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Clear Audio Quality
Voice Isolation and Speech Enhancement

Call Management (4 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
Call Forwarding and Simultaneous Ring
Call Queues and Auto Attendants
Intelligent Call Routing
Queues App for Teams
Shared Calling

Call Quality (0 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
HD Quality Voice

Call Routing (0 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
Auto Attendant

Calling (4 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
Collaborative Calling
Seamless Calling
Unlimited Minutes
Video Calling
VoIP and PSTN Calls

Compliance (3 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Audit Logs
Compliance Recording Solutions
eDiscovery

Customer Management (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Customer Engagement Tools

Device Support (3 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Consistent Cross-Device Experiences
Device Transfer
Teams-Certified Devices

Integration (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Contact Center Integration

Mobile (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Teams Phone Mobile

Network Management (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Automatic Bandwidth Controls

PSTN Connectivity (3 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Direct Routing
Microsoft Teams Calling Plans
Operator Connect

Reliability (3 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
99.999% Uptime Guarantee
Proactive Network Monitoring
Survivable Branch Appliance

Safety (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Emergency Calling

Scalability (0 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
Easy User Scaling

Security (2 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
End-to-End Encryption
Retention Policies

Setup (0 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
Plug and Play Setup

Voicemail (0 vs 1)

FeatureMicrosoft Teams PhonePhonebooth
Transcribed Voicemail

Workplace (1 vs 0)

FeatureMicrosoft Teams PhonePhonebooth
Flexible Workspaces

Unique Features

Only in Microsoft Teams Phone (36)

Accessible Calling
Call Captions and Transcripts
One Admin Console
AI Personal Assistant
AI-Generated Summaries and Insights
Call Quality Dashboard
Clear Audio Quality
Voice Isolation and Speech Enhancement
Call Forwarding and Simultaneous Ring
Call Queues and Auto Attendants
Queues App for Teams
Shared Calling
Collaborative Calling
Seamless Calling
Video Calling
VoIP and PSTN Calls
Audit Logs
Compliance Recording Solutions
eDiscovery
Customer Engagement Tools

+ 16 more unique features

Only in Phonebooth (8)

Single Portal Management
Intelligent Call Routing
HD Quality Voice
Auto Attendant
Unlimited Minutes
Easy User Scaling
Plug and Play Setup
Transcribed Voicemail

Want to build your own alternative to Microsoft Teams Phone or Phonebooth?

Analyze it with Reap