Microsoft Dynamics 365 vs OnePageCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Microsoft Dynamics 365 offers fewer features (28 vs 86) and fewer integrations (1 vs 5). Starting price: Microsoft Dynamics 365 at Contact Sales vs OnePageCRM at $9.95/mo. Microsoft Dynamics 365 has 28 unique features while OnePageCRM has 86 unique features, with 0 features in common.
| Microsoft Dynamics 365 | OnePageCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 28 | 86 |
| AI-Powered Features | 20 | 5 |
| Starting Price | Contact Sales | $9.95/mo |
| Pricing Tiers | 0 | 2 |
| Integrations | 1 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 90% |
Feature Comparison by Category
AI (3 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| AI Agents | ||
| Autonomous Agents | ||
| Generative AI for Support |
Account Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Account Switcher |
Analytics (3 vs 7)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Data-driven Decision Making | ||
| Deal Loss Reasons | ||
| Deal Velocity | ||
| Dynamics 365 Customer Insights | ||
| Email Tracking | ||
| Motivational Target Widget | ||
| Real-time Insights | ||
| Reporting | ||
| Sales Forecast View | ||
| Sales KPIs Dashboard |
Automation (1 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Action Templates | ||
| Automation | ||
| Contact Enrichment | ||
| Email Sequences | ||
| Saved Actions | ||
| Workflow Automation |
CRM (2 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Agentic CRM | ||
| Customer Experience Management |
Collaboration (1 vs 3)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Contact Assignment | ||
| Cross-functional Team Collaboration | ||
| Mentions and Comments | ||
| Team Activity Logs |
Communication (0 vs 4)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Call Logging | ||
| Calls and Meetings | ||
| Click-to-call Integration | ||
| Speed Dialer |
Contact Management (0 vs 17)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Account Management | ||
| Contact Filters | ||
| Contact Import/Export | ||
| Contact Printing | ||
| Contact Prioritization | ||
| Contact vCard | ||
| Custom Fields | ||
| Deleted Contact Restore | ||
| Duplicate Contact Merge | ||
| Field Section Dividers | ||
| Last Activity Filter | ||
| Mandatory Custom Fields | ||
| Network Visualization | ||
| Phone Contact Import | ||
| Relationship Management |
Content Management (0 vs 2)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Document Storage | ||
| File Storage |
Customer Service (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Dynamics 365 Customer Service |
ERP (2 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Agentic ERP | ||
| Dynamics 365 Business Central |
Email Management (0 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Bulk Email Send | ||
| Email History Retrieval | ||
| Email Sync | ||
| Email Templates | ||
| Shared Inbox |
Field Service (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Dynamics 365 Field Service |
Finance (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Dynamics 365 Finance |
Integration (3 vs 3)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| API Access | ||
| Calendar Feed Integration | ||
| IoT Integration | ||
| Microsoft Marketplace Apps | ||
| Model Context Protocol (MCP) Servers | ||
| Webhooks Support |
Lead Capture (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Business Card Scanner |
Lead Generation (0 vs 3)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Lead Capture | ||
| Lead Clipper | ||
| Web Forms |
Lead Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Action Stream |
Learning (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Guided Tours |
Marketing (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Customer Journey Development |
Mobile (0 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| AI Route Planner | ||
| Email Mobile Sending | ||
| Mobile Apps | ||
| Starred Contacts Mobile | ||
| Voice-to-text Notes |
Operations (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Operational Agility |
Product Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Products and Services Catalog |
Productivity (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Team Productivity Enhancement |
Project Management (1 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Delivery Pipeline | ||
| Dynamics 365 Project Operations |
Sales (2 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Dynamics 365 Sales | ||
| Revenue Growth Tools |
Sales Management (0 vs 9)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Commissions and Margins | ||
| Deal Import/Export | ||
| Deal Tracking | ||
| Deleted Deal Restore | ||
| Kanban Board | ||
| Multiple Pipelines | ||
| Sales Pipeline Management | ||
| Sales Quotes | ||
| Weighted Pipeline View |
Security (0 vs 4)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| AES-256 Encryption | ||
| Daily Backups | ||
| Two-factor Authentication | ||
| User Permissions |
Supply Chain (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Dynamics 365 Supply Chain Management |
Support (0 vs 6)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Bi-weekly Live Demos | ||
| Chat Support | ||
| Online Knowledge Base | ||
| Phone Support | ||
| Screenshare Support | ||
| Video Tooltips |
Task Management (0 vs 5)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Calendar View | ||
| Daily Email Reminders | ||
| Focus Mode | ||
| Follow-up Reminders | ||
| Next Action Assignment |
Team Management (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| User Groups |
Technology (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Mixed Reality Support |
Training (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Sales Academy |
Trial (1 vs 0)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Free Trial |
UI/UX (0 vs 1)
| Feature | Microsoft Dynamics 365 | OnePageCRM |
|---|---|---|
| Split-pane View |
Unique Features
Only in Microsoft Dynamics 365 (28)
AI Agents
Autonomous Agents
Generative AI for Support
Data-driven Decision Making
Dynamics 365 Customer Insights
Real-time Insights
Automation
Cross-functional Team Collaboration
Agentic CRM
Customer Experience Management
Dynamics 365 Customer Service
Agentic ERP
Dynamics 365 Business Central
Dynamics 365 Field Service
Dynamics 365 Finance
IoT Integration
Microsoft Marketplace Apps
Model Context Protocol (MCP) Servers
Guided Tours
Customer Journey Development
+ 8 more unique features
Only in OnePageCRM (86)
Account Switcher
Deal Loss Reasons
Deal Velocity
Email Tracking
Motivational Target Widget
Reporting
Sales Forecast View
Sales KPIs Dashboard
Action Templates
Contact Enrichment
Email Sequences
Saved Actions
Workflow Automation
Contact Assignment
Mentions and Comments
Team Activity Logs
Call Logging
Calls and Meetings
Click-to-call Integration
Speed Dialer
+ 66 more unique features
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