Microsoft Dynamics 365 vs Odoo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Microsoft Dynamics 365 offers fewer features (28 vs 71) and fewer integrations (1 vs 12). Starting price: Microsoft Dynamics 365 at Contact Sales vs Odoo at $31.1/mo. Microsoft Dynamics 365 has 28 unique features while Odoo has 71 unique features, with 0 features in common.
| Microsoft Dynamics 365 | Odoo | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 28 | 71 |
| AI-Powered Features | 20 | 3 |
| Starting Price | Contact Sales | $31.1/mo |
| Pricing Tiers | 0 | 3 |
| Integrations | 1 | 12 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 95% |
Feature Comparison by Category
AI (3 vs 2)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| AI Agents | ||
| Autonomous Agents | ||
| Generative AI for Support | ||
| Smart AI | ||
| Vendor Bill Scanning |
Administration (0 vs 5)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Automatic Upgrades | ||
| Control Center | ||
| Multi-Company Management | ||
| No Vendor Lock-in | ||
| Open Source |
Analytics (3 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Data-driven Decision Making | ||
| Dynamics 365 Customer Insights | ||
| Real-time Insights |
Automation (1 vs 1)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Automation | ||
| Reduced Data Entry |
CRM (2 vs 1)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Agentic CRM | ||
| Contacts Auto-Complete | ||
| Customer Experience Management |
Collaboration (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Cross-functional Team Collaboration |
Customer Service (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Dynamics 365 Customer Service |
Customization (0 vs 1)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Odoo Studio |
ERP (2 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Agentic ERP | ||
| Dynamics 365 Business Central |
Field Service (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Dynamics 365 Field Service |
Finance (1 vs 3)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Accounting | ||
| Dynamics 365 Finance | ||
| Expenses | ||
| Invoicing |
Human Resources (0 vs 6)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Appraisals | ||
| Employees | ||
| Fleet | ||
| Recruitment | ||
| Referrals | ||
| Time Off |
Infrastructure (0 vs 4)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Cloud Hosting | ||
| Daily Backups | ||
| Odoo.sh Hosting | ||
| On-Premise Deployment |
Integration (3 vs 3)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| 40k+ Community Apps | ||
| Email Integration | ||
| External API | ||
| IoT Integration | ||
| Microsoft Marketplace Apps | ||
| Model Context Protocol (MCP) Servers |
Learning (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Guided Tours |
Marketing (1 vs 6)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Customer Journey Development | ||
| Email Marketing | ||
| Events | ||
| Marketing Automation | ||
| SMS Marketing | ||
| Social Marketing | ||
| Surveys |
Operations (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Operational Agility |
Performance (0 vs 1)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Fast Performance |
Productivity (1 vs 8)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Approvals | ||
| Discuss | ||
| Documents | ||
| IoT | ||
| Knowledge | ||
| Sign | ||
| Team Productivity Enhancement | ||
| VoIP | ||
Project Management (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Dynamics 365 Project Operations |
Reporting (0 vs 1)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Spreadsheet (BI) |
Sales (2 vs 8)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| CRM | ||
| Dynamics 365 Sales | ||
| Lead Generation | ||
| Point of Sale (POS) | ||
| Rental | ||
| Restaurant POS | ||
| Revenue Growth Tools | ||
| Sales | ||
| Shop POS | ||
| Subscriptions |
Security (0 vs 1)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Security Features |
Services (0 vs 6)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Appointments | ||
| Field Service | ||
| Helpdesk | ||
| Planning | ||
| Project | ||
| Timesheets |
Supply Chain (1 vs 6)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Dynamics 365 Supply Chain Management | ||
| Inventory | ||
| Maintenance | ||
| Manufacturing | ||
| PLM | ||
| Purchase | ||
| Quality |
Support (0 vs 2)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| 24/5 Support | ||
| Free eLearning Platform |
Technology (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Mixed Reality Support |
Trial (1 vs 0)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Free Trial |
Websites (0 vs 6)
| Feature | Microsoft Dynamics 365 | Odoo |
|---|---|---|
| Blog | ||
| Forum | ||
| Live Chat | ||
| Website Builder | ||
| eCommerce | ||
| eLearning |
Unique Features
Only in Microsoft Dynamics 365 (28)
AI Agents
Autonomous Agents
Generative AI for Support
Data-driven Decision Making
Dynamics 365 Customer Insights
Real-time Insights
Automation
Cross-functional Team Collaboration
Agentic CRM
Customer Experience Management
Dynamics 365 Customer Service
Agentic ERP
Dynamics 365 Business Central
Dynamics 365 Field Service
Dynamics 365 Finance
IoT Integration
Microsoft Marketplace Apps
Model Context Protocol (MCP) Servers
Guided Tours
Customer Journey Development
+ 8 more unique features
Only in Odoo (71)
Automatic Upgrades
Control Center
Multi-Company Management
No Vendor Lock-in
Open Source
Smart AI
Vendor Bill Scanning
Reduced Data Entry
Contacts Auto-Complete
Odoo Studio
Accounting
Expenses
Invoicing
Appraisals
Employees
Fleet
Recruitment
Referrals
Time Off
Cloud Hosting
+ 51 more unique features
View Microsoft Dynamics 365 details View Odoo details Microsoft Dynamics 365 alternatives Odoo alternatives
Want to build your own alternative to Microsoft Dynamics 365 or Odoo?
Analyze it with Reap