Meltwater vs ReviewInc
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Meltwater offers fewer features (20 vs 121) and fewer integrations (0 vs 7). Both start at Contact Sales. Meltwater has 20 unique features while ReviewInc has 121 unique features, with 0 features in common.
| Meltwater | ReviewInc | |
|---|---|---|
| Category | Social Media Management | Social Media Management |
| Total Features | 20 | 121 |
| AI-Powered Features | 5 | 15 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 4 |
| Integrations | 0 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 90% |
Feature Comparison by Category
AI (4 vs 5)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| AI Media Intelligence | ||
| AI Sentiment Analysis | ||
| AI Visibility Tracking | ||
| AI-assisted Review Requests and Replies | ||
| AI-created Social Posts and Images | ||
| GenAI Lens LLM Tracking | ||
| Mira: Meltwater AI Media Intelligence | ||
| Phrase Analysis | ||
| Sentiment Analysis |
Administration (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Customized User Access Levels | ||
| Unlimited Users |
Amplification (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Multi-platform Review Sharing | ||
| Testimonials Widgets |
Analysis (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Smart Visibility Analysis |
Analytics (2 vs 4)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Consumer Intelligence | ||
| Identify Sentiment Shifts | ||
| SEO Impact Analysis | ||
| Social Listening & Analytics | ||
| Track Ratings Over Time | ||
| Trend Analysis |
Automation (0 vs 8)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Auto Responder/Response Library | ||
| Auto Response Rules | ||
| Auto Sharing of Reviews | ||
| Auto-filter Spammy Reviews | ||
| Auto-share Reviews to Microsite | ||
| Fix Broken Links | ||
| Refresh Listings Regularly | ||
| Review Site Links Based on Smart Rules |
Collection (0 vs 6)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Automated Review Requests | ||
| QR Code and NFC Tags | ||
| QR Codes | ||
| Review Generation | ||
| Targeted Review Requests | ||
| Visual Preview of Review Flow |
Communication (0 vs 5)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Assigned Toll-free 800 SMS Number | ||
| Centralized Email and Texting | ||
| Contactless Check-in Tools | ||
| Email and Text Messaging | ||
| Web-based Forms |
Competitive Analysis (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Competitor Ranking |
Customization (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Location Specific Customization |
Dashboard (0 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Interact with Dashboard Widgets | ||
| Real-time Updates | ||
| User Customizable Dashboard |
Data (1 vs 0)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Unified Comprehensive Datasets |
Data Management (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Centralized Data Hub | ||
| Keep Listings Consistent |
Data Quality (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Faulty Email Address Correction |
Display (0 vs 4)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Picture Testimonials | ||
| Review Microsite | ||
| Review Widgets | ||
| Video Testimonials |
Forms (0 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Customizable Forms | ||
| Geolocation Auto-sensing Forms | ||
| Paperless Check-in |
Infrastructure (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| High Availability Architecture |
Integration (1 vs 11)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Custom Inbound Integrations | ||
| Custom Third Party Integrations | ||
| Data & API Integration | ||
| Direct Integrations | ||
| Facebook Partner Integration | ||
| Google Partner Integration | ||
| Hootsuite Integration | ||
| ModMed Integration | ||
| Salesforce Integration | ||
| Secure Custom API Access | ||
| ServiceTitan Integration | ||
| Zapier Integration |
Lead Management (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Lead Generation Scoring |
Listings (0 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Access All Listings in One Dashboard | ||
| Get Listed on Directories | ||
| Sync Business Info to Multiple Sites |
Local SEO (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Improve Local Search Visibility | ||
| Local Business Listing Management |
Localization (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| 24 Different Languages |
Location (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Geo-fencing |
Marketing (1 vs 5)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Custom Email Campaigns | ||
| Custom Text Campaigns | ||
| Drip Campaign | ||
| Influencer Marketing | ||
| Interactive Text Campaigns | ||
| Run Multiple Campaigns at Once |
Media Management (1 vs 0)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Media Relations |
Metrics (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Measure ROI | ||
| Net Promoter Score |
Mobile (0 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Mobile Friendly Interface | ||
| Mobile Kiosks | ||
| Mobile Responsive Dashboard |
Monitoring (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Real-time Alerts and Updates | ||
| Review Monitoring |
Multi-location (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Multiple Business Locations Support |
Notifications (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Review Alerts |
Reporting (1 vs 12)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| 360° Reporting | ||
| Automated Email Reports | ||
| Basic Filters | ||
| Campaign Effectiveness Reports | ||
| Custom Filters | ||
| Customizable Report Colors | ||
| Detailed Reputation Reporting | ||
| Lead Source Scoring and Reports | ||
| Listing Consistency Reports | ||
| Local Search Insights and Ranking Reports | ||
| Location/Regional Based Reports | ||
| Schedule User Reports | ||
| Schedule and Email Dashboard |
Review Management (0 vs 2)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Reply to Google and Facebook Reviews | ||
| Response Creator |
Sales (1 vs 0)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Sales Intelligence |
Security (0 vs 8)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Anti-spam Resistant | ||
| Data Encryption at Rest | ||
| Data Encryption in Transit | ||
| Double Encrypted Passwords | ||
| HIPAA Compliance | ||
| ISO 27001 Compliance | ||
| Multi-factor Authentication | ||
| SOC2 Compliance |
Service (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Done-For-You Service |
Services (3 vs 0)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Expert Services | ||
| Managed Services | ||
| Premium Services |
Social Media (0 vs 5)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Facebook Posts | ||
| Google Posts | ||
| One-click Social Sharing | ||
| Social Media Engagement Tools | ||
| Testimonial Widget on Facebook Page |
Support (5 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| 24/7 Individualized Training | ||
| Dedicated Customer Success Manager | ||
| Global Phone Support | ||
| Interactive Product Tours | ||
| One-on-one Onboarding | ||
| Priority SLAs | ||
| US Based Support Team | ||
| Webinars and Training Videos |
Team Management (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Assign Reviews to Team Members |
Tracking (0 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Associate Reviews to Employees | ||
| Tag and Track Private Feedback Responses | ||
| Tag and Track Review Handling |
Visualization (0 vs 1)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Custom Journey Visualizations |
Workflow (0 vs 3)
| Feature | Meltwater | ReviewInc |
|---|---|---|
| Customizable Customer Journey | ||
| Customizable Workflow Event Triggers | ||
| Stage Actions |
Unique Features
Only in Meltwater (20)
AI Media Intelligence
AI Visibility Tracking
GenAI Lens LLM Tracking
Mira: Meltwater AI Media Intelligence
Consumer Intelligence
Social Listening & Analytics
Unified Comprehensive Datasets
Data & API Integration
Influencer Marketing
Media Relations
360° Reporting
Sales Intelligence
Expert Services
Managed Services
Premium Services
24/7 Individualized Training
Dedicated Customer Success Manager
Global Phone Support
Interactive Product Tours
Priority SLAs
Only in ReviewInc (121)
Customized User Access Levels
Unlimited Users
AI Sentiment Analysis
AI-assisted Review Requests and Replies
AI-created Social Posts and Images
Phrase Analysis
Sentiment Analysis
Multi-platform Review Sharing
Testimonials Widgets
Smart Visibility Analysis
Identify Sentiment Shifts
SEO Impact Analysis
Track Ratings Over Time
Trend Analysis
Auto Responder/Response Library
Auto Response Rules
Auto Sharing of Reviews
Auto-filter Spammy Reviews
Auto-share Reviews to Microsite
Fix Broken Links
+ 101 more unique features
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