Maze vs Smartlook
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Maze offers more features (44 vs 13) and more integrations (28 vs 6). Starting price: Maze at $99/mo vs Smartlook at Contact Sales. Maze has 43 unique features while Smartlook has 12 unique features, with 1 features in common.
| Maze | Smartlook | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 44 | 13 |
| AI-Powered Features | 6 | 0 |
| Starting Price | $99/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 28 | 6 |
| Shared Features | 1 | |
| Shared Integrations | 5 | |
| Data Quality | 72% | 40% |
Feature Comparison by Category
Analysis (4 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| AI-Powered Insights | ||
| Automated Transcription | ||
| Recommendation Reports | ||
| Sentiment Analysis |
Analytics (8 vs 9)
| Feature | Maze | Smartlook |
|---|---|---|
| Advanced Filtering | ||
| Behavior Flows | ||
| Competitor Benchmarking | ||
| Conversion Funnel Analysis | ||
| Crash Reports | ||
| Enhanced Event Creation | ||
| Events | ||
| Funnels | ||
| Heatmaps | ||
| Heatmaps and Session Recordings | ||
| Page Analytics | ||
| Real-time Results Dashboard | ||
| Session Recordings | ||
| Task Success Rate | ||
| Time on Task |
Collaboration (3 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Annotation Tools | ||
| Collaboration Tools | ||
| Team Workspaces |
Customization (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Custom Branding |
Data (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Data Export |
Data Collection (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Survey Builder |
Data Management (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Research Library |
Implementation (0 vs 1)
| Feature | Maze | Smartlook |
|---|---|---|
| Simple Setup |
Integration (3 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| API Access | ||
| Design File Integration | ||
| Webhook Notifications |
Localization (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Multi-language Support |
Participants (4 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Behavioral Targeting | ||
| Maze Participant Panel | ||
| Participant Incentives | ||
| Participant Screener |
Platform (0 vs 3)
| Feature | Maze | Smartlook |
|---|---|---|
| Cross-platform Analytics | ||
| Mobile App Analytics | ||
| Website Analytics |
Reporting (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Scheduled Reports |
Security (2 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Role-Based Permissions | ||
| SSO and SAML |
Surveys (3 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| NPS Surveys | ||
| Participant Ratings | ||
| System Usability Scale |
Templates (1 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| Research Templates |
Testing (10 vs 0)
| Feature | Maze | Smartlook |
|---|---|---|
| A/B Testing | ||
| Accessibility Audit | ||
| Card Sorting | ||
| First-Click Testing | ||
| Mobile Testing | ||
| Moderated Sessions | ||
| Preference Testing | ||
| Prototype Testing | ||
| Tree Testing | ||
| Unmoderated Testing |
Unique Features
Only in Maze (43)
AI-Powered Insights
Automated Transcription
Recommendation Reports
Sentiment Analysis
Competitor Benchmarking
Conversion Funnel Analysis
Heatmaps and Session Recordings
Real-time Results Dashboard
Task Success Rate
Time on Task
Video Highlights Library
Annotation Tools
Collaboration Tools
Team Workspaces
Custom Branding
Data Export
Survey Builder
Research Library
API Access
Design File Integration
+ 23 more unique features
Only in Smartlook (12)
Behavior Flows
Crash Reports
Enhanced Event Creation
Events
Funnels
Heatmaps
Page Analytics
Session Recordings
Simple Setup
Cross-platform Analytics
Mobile App Analytics
Website Analytics
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