Matter App vs UserGuiding
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Matter App offers fewer features (31 vs 59) and fewer integrations (5 vs 10). Starting price: Matter App at $1/mo vs UserGuiding at $174/mo. Matter App has 31 unique features while UserGuiding has 59 unique features, with 0 features in common.
| Matter App | UserGuiding | |
|---|---|---|
| Category | HR & Payroll | HR & Payroll |
| Total Features | 31 | 59 |
| AI-Powered Features | 1 | 2 |
| Starting Price | $1/mo | $174/mo |
| Pricing Tiers | 5 | 4 |
| Integrations | 5 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
Accessibility (0 vs 1)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Onboarding Material Accessibility |
Account Management (0 vs 4)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Custom Invoicing | ||
| Multiple Environments | ||
| Multiple Projects | ||
| Team Member Roles |
Administration (2 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Enterprise Grid Setup | ||
| Manager Management |
Analytics (0 vs 7)
| Feature | Matter App | UserGuiding |
|---|---|---|
| AI Insights for Surveys | ||
| Company Level Data | ||
| Custom Button Click Action Tracking | ||
| Custom Events | ||
| Material Engagement Analytics | ||
| User Details & Activity Feed | ||
| User Identification & Tracking |
Communication (1 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Email Delivery |
Customization (0 vs 7)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Custom CSS & Localization | ||
| Customization | ||
| Localization | ||
| Material Display Prioritization | ||
| Material Scheduling | ||
| Rate Limiting | ||
| Remove UserGuiding Branding |
Development Tools (0 vs 1)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Chrome Extension |
Feature Adoption (0 vs 1)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Hotspots & Tooltips |
Feedback (1 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Peer-to-Peer Private Feedback |
Feedback Collection (0 vs 2)
| Feature | Matter App | UserGuiding |
|---|---|---|
| In-App Surveys | ||
| NPS Surveys |
In-App Marketing (0 vs 2)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Announcement Modals | ||
| Banners |
Incentives (1 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Challenges |
Integration (3 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| HRIS Integration | ||
| Microsoft Teams Integration | ||
| Slack Integration |
Optimization (0 vs 2)
| Feature | Matter App | UserGuiding |
|---|---|---|
| A/B Testing | ||
| Goal Tracking |
Personalization (0 vs 3)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Custom Attributes | ||
| Dynamic Material Personalization | ||
| Segmentation |
Product Launch (0 vs 1)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Product Updates |
Recognition (7 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Celebrations | ||
| Company Values | ||
| Feedback Friday™ | ||
| Kudos Template Library | ||
| Nominations | ||
| Peer Recognition | ||
| Spot Recognition |
Reporting (4 vs 3)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Analytics | ||
| Analytics & Reporting | ||
| Custom Reporting | ||
| Daily & Weekly Performance Reports | ||
| Impact Reports | ||
| Manager Dashboards | ||
| Rewards Monitoring System |
Rewards (6 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Charitable Donations | ||
| Custom Rewards | ||
| Direct Rewards | ||
| Gift Cards | ||
| Monetary Options | ||
| Prepaid Cards |
Security (1 vs 11)
| Feature | Matter App | UserGuiding |
|---|---|---|
| 2-Factor Authentication | ||
| Activity Logs | ||
| EU Data Hosting | ||
| GDPR Compliance | ||
| HIPAA Compliance | ||
| ISO 27001 Certification | ||
| LGPD Compliance | ||
| SAML SSO | ||
| SOC2 Type 2 Compliance | ||
| Security Questionnaire | ||
| Single Sign-On (SSO) | ||
| Team Member Activity Log |
Self-Service Support (0 vs 3)
| Feature | Matter App | UserGuiding |
|---|---|---|
| AI Assistant | ||
| Knowledge Base | ||
| Resource Centers |
Support (1 vs 9)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Dedicated Customer Success Manager | ||
| Email Support | ||
| Help Center Access | ||
| Implementation Workshop | ||
| Live Chat Support | ||
| Migration Support | ||
| Service Level Agreement | ||
| Shared Channel Support | ||
| Troubleshooter Access | ||
| UserGuiding University |
Surveys (4 vs 0)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Employee Surveys | ||
| Onboarding Surveys | ||
| Pulse Surveys + eNPS | ||
| Recurring Feedback Surveys |
User Onboarding (0 vs 2)
| Feature | Matter App | UserGuiding |
|---|---|---|
| Onboarding Checklists | ||
| Product Tours |
Unique Features
Only in Matter App (31)
Enterprise Grid Setup
Manager Management
Email Delivery
Peer-to-Peer Private Feedback
Challenges
HRIS Integration
Microsoft Teams Integration
Slack Integration
Celebrations
Company Values
Feedback Friday™
Kudos Template Library
Nominations
Peer Recognition
Spot Recognition
Analytics & Reporting
Custom Reporting
Manager Dashboards
Rewards Monitoring System
Charitable Donations
+ 11 more unique features
Only in UserGuiding (59)
Onboarding Material Accessibility
Custom Invoicing
Multiple Environments
Multiple Projects
Team Member Roles
AI Insights for Surveys
Company Level Data
Custom Button Click Action Tracking
Custom Events
Material Engagement Analytics
User Details & Activity Feed
User Identification & Tracking
Custom CSS & Localization
Customization
Localization
Material Display Prioritization
Material Scheduling
Rate Limiting
Remove UserGuiding Branding
Chrome Extension
+ 39 more unique features
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