ManageEngine vs Re:amaze
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ManageEngine offers more features (49 vs 47) and fewer integrations (2 vs 11). Starting price: ManageEngine at Contact Sales vs Re:amaze at $29/mo. ManageEngine has 49 unique features while Re:amaze has 47 unique features, with 0 features in common.
| ManageEngine | Re:amaze | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 49 | 47 |
| AI-Powered Features | 5 | 9 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 2 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 85% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
Analytics (5 vs 7)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| AI-Powered Insights | ||
| Advanced IT Analytics | ||
| Advanced Reporting | ||
| Capacity Planning | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| IT Data Correlation | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting | ||
| Unified IT Analytics |
Application Development (3 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Business Process Management | ||
| Custom App Development | ||
| Low-Code App Development |
Asset Management (1 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| IT Asset Management |
Authentication (1 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Multi-Factor Authentication (MFA) |
Automation (1 vs 6)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflow Automation | ||
| Workflows |
Cloud Management (5 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Cloud Solutions for Enterprise IT | ||
| Cloud-Native Solutions | ||
| Cloud-Ready Solutions | ||
| Hybrid Infrastructure Support | ||
| Multi-Cloud Support |
Collaboration (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Team Presence |
Communication (0 vs 5)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Core Platform (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Shared Inbox |
Customization (0 vs 2)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Endpoint Management (6 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Desktop Management | ||
| Laptop Management | ||
| Mobile Device Management | ||
| Server Management | ||
| Unified Endpoint Management and Security | ||
| Web Browser Management |
Forms (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Contact Forms |
Identity Management (1 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Active Directory & M365 Management |
Integration (0 vs 3)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (0 vs 4)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
MSP Solutions (6 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| IAM for MSPs | ||
| IT Management for MSPs | ||
| ITOM for MSPs | ||
| ITSM for MSPs | ||
| Remote Monitoring and Management (RMM) | ||
| Unified Endpoint Management for MSPs |
Marketing (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Push Campaigns |
Mobile (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Mobile Apps |
Monitoring (0 vs 4)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Monitoring & Observability (8 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| AIOps | ||
| Application Monitoring | ||
| Digital Experience Monitoring (DEM) | ||
| IT Operations Management and Observability | ||
| Infrastructure Monitoring | ||
| Network Monitoring | ||
| Observability | ||
| Uptime Management |
Organization (0 vs 3)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Productivity (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Quick Answers |
Scheduling (0 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Office Hours |
Security (8 vs 1)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Identity and Access Management | ||
| Log Management | ||
| Privileged Access Management (PAM) | ||
| Role Permissions | ||
| Security Auditing | ||
| Security Information and Event Management (SIEM) | ||
| Threat Detection and Response | ||
| User and Entity Behavior Analytics (UEBA) | ||
| Zero Trust Security |
Service Management (4 vs 0)
| Feature | ManageEngine | Re:amaze |
|---|---|---|
| Customer Support | ||
| Enterprise Service Delivery | ||
| SLA Compliance Management | ||
| Unified Service Management |
Unique Features
Only in ManageEngine (49)
Advanced IT Analytics
AI-Powered Insights
Capacity Planning
IT Data Correlation
Unified IT Analytics
Business Process Management
Custom App Development
Low-Code App Development
IT Asset Management
Multi-Factor Authentication (MFA)
Workflow Automation
Cloud Solutions for Enterprise IT
Cloud-Native Solutions
Cloud-Ready Solutions
Hybrid Infrastructure Support
Multi-Cloud Support
Desktop Management
Laptop Management
Mobile Device Management
Server Management
+ 29 more unique features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
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