Loyalzoo vs Totango
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Loyalzoo offers fewer features (36 vs 40) and fewer integrations (6 vs 25). Starting price: Loyalzoo at $77/mo vs Totango at $3000/mo. Loyalzoo has 36 unique features while Totango has 40 unique features, with 0 features in common.
| Loyalzoo | Totango | |
|---|---|---|
| Category | Customer Success | Customer Success |
| Total Features | 36 | 40 |
| AI-Powered Features | 3 | 15 |
| Starting Price | $77/mo | $3000/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 6 | 25 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 70% |
Feature Comparison by Category
Accessibility (1 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| No App Download Required |
Account Management (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Account Mapping |
Alerts (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Real-time Alerts |
Analytics (0 vs 9)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Account Segmentation | ||
| Churn Prediction | ||
| Cohort Analysis | ||
| Custom Metrics | ||
| Engagement Metrics | ||
| Health Scoring | ||
| Performance Benchmarking | ||
| Predictive Analytics | ||
| Usage Analytics |
Automation (0 vs 3)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Customer Journeys | ||
| Playbooks | ||
| Workflows |
Branding (1 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Branded PWA |
Compliance (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Data Governance |
Customer Engagement (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Multi-threading |
Customer Feedback (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Survey Tools |
Customer Insights (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Customer Voice |
Customer Management (1 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Customer Registration |
Customer Portal (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| White-label Portal |
Customer View (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Customer Timeline |
Data Management (1 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Attribute Mapping | ||
| Customer Data Ownership |
Engagement (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Business Reviews |
Extensions (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Marketplace |
Integration (0 vs 2)
| Feature | Loyalzoo | Totango |
|---|---|---|
| API Access | ||
| Email Integration |
Integrations (6 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Apple Wallet Integration | ||
| Custom API Integrations | ||
| E-commerce Integration | ||
| Google Wallet Integration | ||
| Mobile App Integration | ||
| ePOS Integration |
Learning (0 vs 2)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Knowledge Base | ||
| Training Courses |
Loyalty (7 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Digital Loyalty Card | ||
| Lucky Draw Rewards | ||
| Points-Based Loyalty | ||
| Stamp Cards | ||
| Subscriber Exclusive Rewards | ||
| Targeted Rewards | ||
| Tiered Rewards |
Management (1 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Multi-Location Support |
Marketing (7 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Birthday Treats | ||
| Customer Segmentation | ||
| Customer Tagging | ||
| Email Marketing | ||
| Push Notifications | ||
| SMS Marketing | ||
| Targeted Promotions |
Marketing Automation (1 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Handsfree Marketing |
Mobility (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Mobile App |
Monitoring (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Customer Health Monitoring |
Payments (6 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Automated Card Updates | ||
| Bank Direct Debit | ||
| Card on File | ||
| Recurring Payments | ||
| Split Payments | ||
| Stripe Payment Processing |
Performance (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Goal Tracking |
Productivity (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Task Management |
Reporting (1 vs 3)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Customer Dashboards | ||
| Executive Dashboards | ||
| Gainsight-style Scorecards | ||
| QBRs and Executive Summaries |
Resource Management (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Resource Planning |
Revenue Operations (0 vs 3)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Expansion Revenue Tracking | ||
| Renewal Forecasting | ||
| Revenue Intelligence |
Security (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Role-based Access Control |
Segmentation (0 vs 1)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Audience Builder |
Subscriptions (2 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Membership Benefits Tracking | ||
| Subscriptions & Memberships |
Support (1 vs 0)
| Feature | Loyalzoo | Totango |
|---|---|---|
| Staff Training |
Unique Features
Only in Loyalzoo (36)
No App Download Required
Branded PWA
Customer Registration
Customer Data Ownership
Apple Wallet Integration
Custom API Integrations
E-commerce Integration
ePOS Integration
Google Wallet Integration
Mobile App Integration
Digital Loyalty Card
Lucky Draw Rewards
Points-Based Loyalty
Stamp Cards
Subscriber Exclusive Rewards
Targeted Rewards
Tiered Rewards
Multi-Location Support
Birthday Treats
Customer Segmentation
+ 16 more unique features
Only in Totango (40)
Account Mapping
Real-time Alerts
Account Segmentation
Churn Prediction
Cohort Analysis
Custom Metrics
Engagement Metrics
Health Scoring
Performance Benchmarking
Predictive Analytics
Usage Analytics
Customer Journeys
Playbooks
Workflows
Data Governance
Multi-threading
Survey Tools
Customer Voice
White-label Portal
Customer Timeline
+ 20 more unique features
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