Loox vs Salesforce Agentforce Commerce

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Loox offers more features (50 vs 35) and more integrations (10 vs 6). Starting price: Loox at $12.99/mo vs Salesforce Agentforce Commerce at Free. Loox has 50 unique features while Salesforce Agentforce Commerce has 35 unique features, with 0 features in common.

LooxSalesforce Agentforce Commerce
CategoryE-commerceE-commerce
Total Features5035
AI-Powered Features411
Starting Price$12.99/moFree
Pricing Tiers49
Integrations106
Shared Features0
Shared Integrations0
Data Quality95%80%

Feature Comparison by Category

AI (2 vs 2)

FeatureLooxSalesforce Agentforce Commerce
1-to-1 Personalization
AI Review Replies
Agentforce Guided Shopping
Auto-Translated Reviews

Analytics (0 vs 2)

FeatureLooxSalesforce Agentforce Commerce
Analytics, Automation, & Segmentation
Segments & Intelligence Dashboards

Automation (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Automated Order Routing

Commerce (0 vs 7)

FeatureLooxSalesforce Agentforce Commerce
B2B Commerce
B2C Commerce
Composable Commerce
Digital Storefronts
Headless Commerce
Starter Suite
Unified Commerce

Content Management (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
No-code CMS

Customer Experience (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Multi-touchpoint Management

Customization (10 vs 0)

FeatureLooxSalesforce Agentforce Commerce
Advanced Email Customization
Custom Email Banners
Custom Questions
Customize Email Appearance
Customize Widget Colors
Customize Widget Font
Product Grouping
Rating Icon Color
Remove Loox Branding
Text Customization

Data Management (3 vs 1)

FeatureLooxSalesforce Agentforce Commerce
AliExpress Photo Selection
AliExpress Scanned Reviews
Customer Data Integration
Review Import

Incentives (2 vs 0)

FeatureLooxSalesforce Agentforce Commerce
Discount Code for Photo Reviews
Smart Discounts

Integration (2 vs 1)

FeatureLooxSalesforce Agentforce Commerce
CRM Integration
Facebook Shops Syndication
Google Shopping Integration

Inventory Management (0 vs 2)

FeatureLooxSalesforce Agentforce Commerce
Omni-Channel Inventory
Real-time Omni-Channel Inventory

Localization (3 vs 0)

FeatureLooxSalesforce Agentforce Commerce
Localized Emails
Localized Widgets
Multilingual Support

Marketing (3 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Customer Acquisition and Loyalty Tools
Post-Purchase Conversions
Referral Program
Upsells

Operations (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Omni-channel Operations

Order Management (0 vs 5)

FeatureLooxSalesforce Agentforce Commerce
Complete Order Visibility & Order Support
Distributed Order Management
Full Order Management
Order Management
Order Management for B2B

POS (0 vs 2)

FeatureLooxSalesforce Agentforce Commerce
Modern POS and Clienteling
Modern Point of Sale

Payments (0 vs 2)

FeatureLooxSalesforce Agentforce Commerce
Express Checkout
Payments

Personalization (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Personalization with Data Cloud

Reporting (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Reporting and Insights

Revenue Management (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Revenue Lifecycle Management

Review Collection (9 vs 0)

FeatureLooxSalesforce Agentforce Commerce
Bonus Emails
Delivery Based Scheduling
Facebook Messenger
Photo Reviews
QR Codes & Review Links
Reminder Emails
Review Request Emails
Video Reviews
Web Push Notifications

Review Display (11 vs 0)

FeatureLooxSalesforce Agentforce Commerce
Cart Page Reviews
Happy Customers Page
Homepage Carousel
Product Page Reviews Widget
Review Highlights
Smart Visual Sorting
Snippets Widget
Star Rating Widget
The Loox Popup
The Loox Sidebar
Trust Badge

Review Management (1 vs 0)

FeatureLooxSalesforce Agentforce Commerce
Review Public Replies

SEO (1 vs 0)

FeatureLooxSalesforce Agentforce Commerce
SEO Rich Snippets

Sales (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Endless Aisle

Search (0 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Visual Product Search

Security (3 vs 1)

FeatureLooxSalesforce Agentforce Commerce
Allowed-List External Domains
Anti-Theft Protection
Fraud Protection
Fraud Protection and Authorization Optimization

Unique Features

Only in Loox (50)

AI Review Replies
Auto-Translated Reviews
Advanced Email Customization
Custom Email Banners
Custom Questions
Customize Email Appearance
Customize Widget Colors
Customize Widget Font
Product Grouping
Rating Icon Color
Remove Loox Branding
Text Customization
AliExpress Photo Selection
AliExpress Scanned Reviews
Review Import
Discount Code for Photo Reviews
Smart Discounts
Facebook Shops Syndication
Google Shopping Integration
Localized Emails

+ 30 more unique features

Only in Salesforce Agentforce Commerce (35)

1-to-1 Personalization
Agentforce Guided Shopping
Analytics, Automation, & Segmentation
Segments & Intelligence Dashboards
Automated Order Routing
B2B Commerce
B2C Commerce
Composable Commerce
Digital Storefronts
Headless Commerce
Starter Suite
Unified Commerce
No-code CMS
Multi-touchpoint Management
Customer Data Integration
CRM Integration
Omni-Channel Inventory
Real-time Omni-Channel Inventory
Customer Acquisition and Loyalty Tools
Omni-channel Operations

+ 15 more unique features

Want to build your own alternative to Loox or Salesforce Agentforce Commerce?

Analyze it with Reap