Lookback vs Smartlook
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lookback offers more features (41 vs 13) and more integrations (27 vs 6). Starting price: Lookback at $99/mo vs Smartlook at Contact Sales. Lookback has 41 unique features while Smartlook has 13 unique features, with 0 features in common.
| Lookback | Smartlook | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 41 | 13 |
| AI-Powered Features | 5 | 0 |
| Starting Price | $99/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 27 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 71% | 40% |
Feature Comparison by Category
AI Features (5 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| AI Highlight Detection | ||
| AI Insights Report | ||
| AI Summary Generation | ||
| AI Transcription | ||
| Sentiment Analysis |
Analysis (5 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Annotation Tools | ||
| Comparison View | ||
| Interactive Heatmaps | ||
| Keyword Search | ||
| Tagging System |
Analytics (1 vs 9)
| Feature | Lookback | Smartlook |
|---|---|---|
| Advanced Filtering | ||
| Analytics Dashboard | ||
| Behavior Flows | ||
| Crash Reports | ||
| Enhanced Event Creation | ||
| Events | ||
| Funnels | ||
| Heatmaps | ||
| Page Analytics | ||
| Session Recordings |
Collaboration (2 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Clip Sharing | ||
| Team Collaboration |
Compliance (2 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Compliance Reports | ||
| Consent Management |
Core (2 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Screen Sharing | ||
| Video Recording |
Customization (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Custom Branding |
Data Management (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Export & Download |
Implementation (0 vs 1)
| Feature | Lookback | Smartlook |
|---|---|---|
| Simple Setup |
Integration (2 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| API Access | ||
| Webhook Support |
Localization (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Multi-language Support |
Moderation (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Live Moderation Tools |
Platform (1 vs 3)
| Feature | Lookback | Smartlook |
|---|---|---|
| Cross-platform Analytics | ||
| Mobile App | ||
| Mobile App Analytics | ||
| Website Analytics |
Post-Production (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Video Editing |
Recruiting (3 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Participant Incentives | ||
| Participant Portal | ||
| Participant Recruitment |
Security (2 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Access Controls | ||
| Data Privacy Controls |
Storage (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Video Storage |
Study Design (2 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Survey Integration | ||
| Task Management |
Study Types (4 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| DIY Study Mode | ||
| Focus Group Mode | ||
| Interview Mode | ||
| Moderated Sessions |
Templates (1 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| Template Library |
Testing (3 vs 0)
| Feature | Lookback | Smartlook |
|---|---|---|
| A/B Testing | ||
| Mobile Testing | ||
| Prototype Testing |
Unique Features
Only in Lookback (41)
AI Highlight Detection
AI Insights Report
AI Summary Generation
AI Transcription
Sentiment Analysis
Annotation Tools
Comparison View
Interactive Heatmaps
Keyword Search
Tagging System
Analytics Dashboard
Clip Sharing
Team Collaboration
Compliance Reports
Consent Management
Screen Sharing
Video Recording
Custom Branding
Export & Download
API Access
+ 21 more unique features
Only in Smartlook (13)
Advanced Filtering
Behavior Flows
Crash Reports
Enhanced Event Creation
Events
Funnels
Heatmaps
Page Analytics
Session Recordings
Simple Setup
Cross-platform Analytics
Mobile App Analytics
Website Analytics
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