Lookback vs Pendo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lookback offers more features (41 vs 17) and more integrations (27 vs 4). Starting price: Lookback at $99/mo vs Pendo at Free. Lookback has 41 unique features while Pendo has 17 unique features, with 0 features in common.
| Lookback | Pendo | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 41 | 17 |
| AI-Powered Features | 5 | 5 |
| Starting Price | $99/mo | Free |
| Pricing Tiers | 4 | 4 |
| Integrations | 27 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 70% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | Lookback | Pendo |
|---|---|---|
| Agent Analytics | ||
| Agent Mode | ||
| Automatic Insights | ||
| MCP Query | ||
| Predict |
AI Features (5 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| AI Highlight Detection | ||
| AI Insights Report | ||
| AI Summary Generation | ||
| AI Transcription | ||
| Sentiment Analysis |
Analysis (5 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Annotation Tools | ||
| Comparison View | ||
| Interactive Heatmaps | ||
| Keyword Search | ||
| Tagging System |
Analytics (1 vs 2)
| Feature | Lookback | Pendo |
|---|---|---|
| Analytics Dashboard | ||
| Product Analytics | ||
| Product Discovery |
Collaboration (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Clip Sharing | ||
| Team Collaboration |
Compliance (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Compliance Reports | ||
| Consent Management |
Core (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Screen Sharing | ||
| Video Recording |
Customization (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Custom Branding |
Data Management (1 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Data Sync | ||
| Export & Download |
Feedback (0 vs 3)
| Feature | Lookback | Pendo |
|---|---|---|
| Listen | ||
| Net Promoter Score (NPS) | ||
| Sentiment |
Integration (2 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| API Access | ||
| Integrations | ||
| Webhook Support |
Localization (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Multi-language Support |
Moderation (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Live Moderation Tools |
Platform (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Mobile App |
Post-Production (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Video Editing |
Product Management (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Roadmaps |
Recruiting (3 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Participant Incentives | ||
| Participant Portal | ||
| Participant Recruitment |
Security (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Access Controls | ||
| Data Privacy Controls |
Storage (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Video Storage |
Study Design (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Survey Integration | ||
| Task Management |
Study Types (4 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| DIY Study Mode | ||
| Focus Group Mode | ||
| Interview Mode | ||
| Moderated Sessions |
Templates (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Template Library |
Testing (3 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| A/B Testing | ||
| Mobile Testing | ||
| Prototype Testing |
User Enablement (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Guides |
User Engagement (0 vs 2)
| Feature | Lookback | Pendo |
|---|---|---|
| Journey Orchestration | ||
| Orchestrate |
User Insights (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Session Replay |
Unique Features
Only in Lookback (41)
AI Highlight Detection
AI Insights Report
AI Summary Generation
AI Transcription
Sentiment Analysis
Annotation Tools
Comparison View
Interactive Heatmaps
Keyword Search
Tagging System
Analytics Dashboard
Clip Sharing
Team Collaboration
Compliance Reports
Consent Management
Screen Sharing
Video Recording
Custom Branding
Export & Download
API Access
+ 21 more unique features
Only in Pendo (17)
Agent Analytics
Agent Mode
Automatic Insights
MCP Query
Predict
Product Analytics
Product Discovery
Data Sync
Listen
Net Promoter Score (NPS)
Sentiment
Integrations
Roadmaps
Guides
Journey Orchestration
Orchestrate
Session Replay
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