Lookback vs Pendo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lookback offers more features (41 vs 16) and more integrations (27 vs 8). Starting price: Lookback at $99/mo vs Pendo at Free. Lookback has 41 unique features while Pendo has 16 unique features, with 0 features in common.
| Lookback | Pendo | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 41 | 16 |
| AI-Powered Features | 5 | 4 |
| Starting Price | $99/mo | Free |
| Pricing Tiers | 4 | 4 |
| Integrations | 27 | 8 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 71% | 70% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Agent Mode |
AI Analytics (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Agent Analytics |
AI Features (5 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| AI Highlight Detection | ||
| AI Insights Report | ||
| AI Summary Generation | ||
| AI Transcription | ||
| Sentiment Analysis |
AI Integration (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| MCP Query |
Analysis (5 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Annotation Tools | ||
| Comparison View | ||
| Interactive Heatmaps | ||
| Keyword Search | ||
| Tagging System |
Analytics (1 vs 2)
| Feature | Lookback | Pendo |
|---|---|---|
| Analytics Dashboard | ||
| Product Analytics | ||
| Product Discovery |
Collaboration (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Clip Sharing | ||
| Team Collaboration |
Communication (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Roadmaps |
Compliance (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Compliance Reports | ||
| Consent Management |
Core (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Screen Sharing | ||
| Video Recording |
Customization (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Custom Branding |
Data Management (1 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Data Sync | ||
| Export & Download |
Feedback & Insights (0 vs 3)
| Feature | Lookback | Pendo |
|---|---|---|
| Listen | ||
| Net Promoter Score (NPS) | ||
| Sentiment |
Integration (2 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| API Access | ||
| Integrations | ||
| Webhook Support |
Localization (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Multi-language Support |
Moderation (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Live Moderation Tools |
Platform (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Mobile App |
Post-Production (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Video Editing |
Predictive Analytics (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Predict |
Recruiting (3 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Participant Incentives | ||
| Participant Portal | ||
| Participant Recruitment |
Security (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Access Controls | ||
| Data Privacy Controls |
Storage (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Video Storage |
Study Design (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Survey Integration | ||
| Task Management |
Study Types (4 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| DIY Study Mode | ||
| Focus Group Mode | ||
| Interview Mode | ||
| Moderated Sessions |
Templates (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Template Library |
Testing (3 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| A/B Testing | ||
| Mobile Testing | ||
| Prototype Testing |
User Behavior (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Session Replay |
User Engagement (0 vs 3)
| Feature | Lookback | Pendo |
|---|---|---|
| Guides | ||
| Journey Orchestration | ||
| Orchestrate |
Unique Features
Only in Lookback (41)
AI Highlight Detection
AI Insights Report
AI Summary Generation
AI Transcription
Sentiment Analysis
Annotation Tools
Comparison View
Interactive Heatmaps
Keyword Search
Tagging System
Analytics Dashboard
Clip Sharing
Team Collaboration
Compliance Reports
Consent Management
Screen Sharing
Video Recording
Custom Branding
Export & Download
API Access
+ 21 more unique features
Only in Pendo (16)
Agent Mode
Agent Analytics
MCP Query
Product Analytics
Product Discovery
Roadmaps
Data Sync
Listen
Net Promoter Score (NPS)
Sentiment
Integrations
Predict
Session Replay
Guides
Journey Orchestration
Orchestrate
Want to build your own alternative to Lookback or Pendo?
Analyze it with Reap