Lookback vs Pendo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lookback offers fewer features (41 vs 42) and fewer integrations (27 vs 30). Starting price: Lookback at $99/mo vs Pendo at $900/mo. Lookback has 36 unique features while Pendo has 37 unique features, with 5 features in common.
| Lookback | Pendo | |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Total Features | 41 | 42 |
| AI-Powered Features | 5 | 4 |
| Starting Price | $99/mo | $900/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 27 | 30 |
| Shared Features | 5 | |
| Shared Integrations | 10 | |
| Data Quality | 71% | 71% |
Feature Comparison by Category
AI Features (5 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| AI Highlight Detection | ||
| AI Insights Report | ||
| AI Summary Generation | ||
| AI Transcription | ||
| Sentiment Analysis |
Analysis (5 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Annotation Tools | ||
| Comparison View | ||
| Interactive Heatmaps | ||
| Keyword Search | ||
| Tagging System |
Analytics (1 vs 22)
| Feature | Lookback | Pendo |
|---|---|---|
| Analytics Dashboard | ||
| Cohort Analysis | ||
| Crash Reporting | ||
| Custom Dashboards | ||
| Custom Events Tracking | ||
| Custom Properties | ||
| Error Tracking | ||
| Feature Usage Analytics | ||
| Funnel Analysis | ||
| Impact Analysis | ||
| Mobile App Analytics | ||
| Page Analytics | ||
| Predictive Analytics | ||
| Product Analytics | ||
| Product Benchmarking |
Collaboration (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Clip Sharing | ||
| Team Collaboration |
Compliance (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Compliance Reports | ||
| Consent Management |
Core (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Screen Sharing | ||
| Video Recording |
Customization (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Custom Branding |
Data (0 vs 1)
| Feature | Lookback | Pendo |
|---|---|---|
| Data Export |
Data Management (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Export & Download |
Deployment (0 vs 2)
| Feature | Lookback | Pendo |
|---|---|---|
| A/B Testing | ||
| Feature Flags |
Engagement (0 vs 8)
| Feature | Lookback | Pendo |
|---|---|---|
| Behavioral Targeting | ||
| Content Library | ||
| Custom Branding | ||
| In-App Messaging | ||
| Multi-language Support | ||
| Onboarding Flows | ||
| Resource Center | ||
| Smart Tips |
Feedback (0 vs 2)
| Feature | Lookback | Pendo |
|---|---|---|
| Feedback Management | ||
| NPS Surveys |
Integration (2 vs 3)
| Feature | Lookback | Pendo |
|---|---|---|
| API Access | ||
| Integrations Hub | ||
| Webhook Support | ||
| Webhooks |
Localization (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Multi-language Support |
Moderation (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Live Moderation Tools |
Platform (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Mobile App |
Post-Production (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Video Editing |
Recruiting (3 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Participant Incentives | ||
| Participant Portal | ||
| Participant Recruitment |
Security (2 vs 4)
| Feature | Lookback | Pendo |
|---|---|---|
| Access Controls | ||
| Audit Logs | ||
| Data Privacy Controls | ||
| Role-based Access Control | ||
| SSO Integration |
Storage (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Video Storage |
Study Design (2 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Survey Integration | ||
| Task Management |
Study Types (4 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| DIY Study Mode | ||
| Focus Group Mode | ||
| Interview Mode | ||
| Moderated Sessions |
Templates (1 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| Template Library |
Testing (3 vs 0)
| Feature | Lookback | Pendo |
|---|---|---|
| A/B Testing | ||
| Mobile Testing | ||
| Prototype Testing |
Unique Features
Only in Lookback (36)
AI Highlight Detection
AI Insights Report
AI Summary Generation
AI Transcription
Sentiment Analysis
Annotation Tools
Comparison View
Interactive Heatmaps
Keyword Search
Tagging System
Analytics Dashboard
Clip Sharing
Team Collaboration
Compliance Reports
Consent Management
Screen Sharing
Video Recording
Export & Download
Webhook Support
Live Moderation Tools
+ 16 more unique features
Only in Pendo (37)
Cohort Analysis
Crash Reporting
Custom Dashboards
Custom Events Tracking
Custom Properties
Error Tracking
Feature Usage Analytics
Funnel Analysis
Impact Analysis
Mobile App Analytics
Page Analytics
Predictive Analytics
Product Analytics
Product Benchmarking
Real-time Dashboards
Retention Dashboards
Revenue Analytics
Scheduled Reports
Session Replay
User Identification
+ 17 more unique features
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