LogMeIn vs Re:amaze
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
LogMeIn offers fewer features (22 vs 47) and fewer integrations (6 vs 11). Starting price: LogMeIn at Contact Sales vs Re:amaze at $29/mo. LogMeIn has 22 unique features while Re:amaze has 47 unique features, with 0 features in common.
| LogMeIn | Re:amaze | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 22 | 47 |
| AI-Powered Features | 4 | 9 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 6 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 85% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
AI & Automation (1 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Agentic AI Automation |
Analytics (0 vs 7)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Automation (1 vs 6)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Proactive Issue Resolution | ||
| Welcome Bot | ||
| Workflows |
Collaboration (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Team Presence |
Communication (0 vs 5)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Compliance (3 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Built-in Audit Trails | ||
| Governance Tools | ||
| Session Recording |
Core Platform (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Shared Inbox |
Customization (0 vs 2)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Endpoint Management (3 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| MDM (Mobile Device Management) | ||
| Modern UEM (Unified Endpoint Management) | ||
| RMM (Remote Monitoring and Management) |
Forms (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Contact Forms |
Integration (0 vs 3)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (0 vs 4)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Management (2 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Centralized Control | ||
| Multi-Site Management |
Marketing (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Push Campaigns |
Mobile (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Mobile Apps |
Monitoring (0 vs 4)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (0 vs 3)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Performance (2 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Downtime Minimization | ||
| Reliable Performance at Scale |
Productivity (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Quick Answers |
Remote Access (3 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Remote Access | ||
| Remote Desktop Access | ||
| Remote Device Control |
Remote Support (1 vs 0)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Remote Support |
Scheduling (0 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| Office Hours |
Security (6 vs 1)
| Feature | LogMeIn | Re:amaze |
|---|---|---|
| 256-bit AES Encryption | ||
| Enterprise-Grade Security | ||
| Role Permissions | ||
| Role-Based Permission Management | ||
| SSL/TLS Security | ||
| Threat Protection | ||
| Zero Trust Security Framework |
Unique Features
Only in LogMeIn (22)
Agentic AI Automation
Proactive Issue Resolution
Built-in Audit Trails
Governance Tools
Session Recording
MDM (Mobile Device Management)
Modern UEM (Unified Endpoint Management)
RMM (Remote Monitoring and Management)
Centralized Control
Multi-Site Management
Downtime Minimization
Reliable Performance at Scale
Remote Access
Remote Desktop Access
Remote Device Control
Remote Support
256-bit AES Encryption
Enterprise-Grade Security
Role-Based Permission Management
SSL/TLS Security
+ 2 more unique features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
Want to build your own alternative to LogMeIn or Re:amaze?
Analyze it with Reap