Lobbytrack vs ServiceNow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Lobbytrack offers more features (50 vs 40) and fewer integrations (8 vs 26). Starting price: Lobbytrack at $50/mo vs ServiceNow at $65/mo. Lobbytrack has 49 unique features while ServiceNow has 39 unique features, with 1 features in common.
| Lobbytrack | ServiceNow | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 50 | 40 |
| AI-Powered Features | 0 | 17 |
| Starting Price | $50/mo | $65/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 8 | 26 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI & Analytics (0 vs 3)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Now Intelligence | ||
| Predictive Intelligence | ||
| ServiceNow AI |
AI & Automation (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Virtual Agent |
Access Control (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Deny Condition |
Analytics (0 vs 2)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Performance Analytics | ||
| Process Mining |
Applications (3 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Employee App | ||
| Guard App | ||
| Lobby App (for reception) |
Automation (1 vs 2)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Auto Sign Out | ||
| Robotic Process Automation (RPA) | ||
| Workflow Automation |
Badge Management (4 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Badge Designs by Visit Types | ||
| Badge Printing | ||
| Conditional Badge Elements | ||
| Pre-Designed Badge Templates |
Compliance (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Visit Agreements |
Core Functionality (2 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Staff Sign In / Out | ||
| Visitor Sign In / Out |
Customer Service (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Customer Service Management |
Customization (3 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Custom Branding | ||
| Fully Customizable Designer | ||
| Multiple Sign-In Flows |
Data Collection (3 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Driver License Scanning | ||
| ID Documents Capture | ||
| Photo Capture |
Developer Tools (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| API Access |
Emergency Management (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Emergency Messaging & Evacuation Management |
Feedback (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Survey Management |
Field Service (0 vs 2)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Field Service Management | ||
| Territory Management |
Financial Management (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| IT Financial Management |
Governance (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Compliance and Governance |
HR & Payroll (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Employee Sign-In / Attendance Tracking |
HR Services (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Employee Service Management |
IT Operations (0 vs 11)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Asset Management | ||
| Business Service Mapping | ||
| Change Management | ||
| Configuration Management Database (CMDB) | ||
| Discovery and Service Mapping | ||
| Event Management | ||
| IT Operations Management | ||
| IT Service Management (ITSM) | ||
| Incident Management | ||
| Problem Management | ||
| Release Management |
Integration (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| API and Integrations |
Integrations (6 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Access Control Integration | ||
| Active Directory Integration | ||
| Eventleaf Integration | ||
| Slack Notifications | ||
| Teams Notifications | ||
| Zapier Integration |
Knowledge (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Knowledge Management |
Mobile (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Mobile App |
Monitoring (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Location Capacity |
Notifications (9 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Email Notifications | ||
| Host Notifications | ||
| Notify Reception | ||
| Notify Security | ||
| Notify Visitor | ||
| SMS Notifications | ||
| Visit Canceled | ||
| Visit Scheduled | ||
| Visitor Sign In Denied |
Operations (3 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Pre-Register Guests | ||
| Queue Management | ||
| Visit Scheduling by Employees |
Platform (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| App Engine |
Platform Support (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Android, iOS and Windows Apps |
Procurement (0 vs 2)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Contract Lifecycle Management | ||
| Procurement |
Project Management (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Project Portfolio Management |
Quality (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Quality Management |
Resource Management (1 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Meeting Rooms & Desk Booking |
Risk Management (0 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Vendor Risk Management |
Safety (2 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Health Screening | ||
| Touchless Sign-In (QR Code) |
Security (4 vs 1)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Alert Security | ||
| Incident Management | ||
| Security Operations Center (SOC) | ||
| Single Sign On (SSO) | ||
| Watch List Check |
Service Delivery (0 vs 4)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Demand Management | ||
| Request Management | ||
| Service Catalog | ||
| Service Health |
Support (2 vs 0)
| Feature | Lobbytrack | ServiceNow |
|---|---|---|
| Email and Phone Support | ||
| Priority Support 24/7 |
Unique Features
Only in Lobbytrack (49)
Deny Condition
Employee App
Guard App
Lobby App (for reception)
Auto Sign Out
Badge Designs by Visit Types
Badge Printing
Conditional Badge Elements
Pre-Designed Badge Templates
Visit Agreements
Staff Sign In / Out
Visitor Sign In / Out
Custom Branding
Fully Customizable Designer
Multiple Sign-In Flows
Driver License Scanning
ID Documents Capture
Photo Capture
API Access
Emergency Messaging & Evacuation Management
+ 29 more unique features
Only in ServiceNow (39)
Now Intelligence
Predictive Intelligence
ServiceNow AI
Virtual Agent
Performance Analytics
Process Mining
Robotic Process Automation (RPA)
Workflow Automation
Customer Service Management
Survey Management
Field Service Management
Territory Management
IT Financial Management
Compliance and Governance
Employee Service Management
API and Integrations
Asset Management
Business Service Mapping
Change Management
Configuration Management Database (CMDB)
+ 19 more unique features
Want to build your own alternative to Lobbytrack or ServiceNow?
Analyze it with Reap