GoTo Connect vs Microsoft Teams
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GoTo Connect offers fewer features (29 vs 46) and fewer integrations (3 vs 30). Starting price: GoTo Connect at Contact Sales vs Microsoft Teams at $4/mo. GoTo Connect has 29 unique features while Microsoft Teams has 46 unique features, with 0 features in common.
| GoTo Connect | Microsoft Teams | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 29 | 46 |
| AI-Powered Features | 5 | 9 |
| Starting Price | Contact Sales | $4/mo |
| Pricing Tiers | 0 | 7 |
| Integrations | 3 | 30 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 50% | 73% |
Feature Comparison by Category
AI (5 vs 3)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| AI Receptionist | ||
| AI-powered Assistant | ||
| Call Summaries | ||
| Copilot for Microsoft 365 | ||
| Intelligent Speaker Attribution | ||
| Sentiment Analysis | ||
| Smart Recap | ||
| Topic Monitoring |
Access Control (0 vs 3)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Channel Privacy Settings | ||
| Guest Access | ||
| Team Owners and Members |
Accessibility (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Meeting Subtitles and Captions |
Administration (1 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Device Management | ||
| Easy Management |
Analytics (0 vs 4)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Admin Analytics | ||
| Automatic Attendance | ||
| Call Analytics | ||
| Meeting Quality Analytics |
Automation (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Bots |
Collaboration (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Whiteboard |
Communication (1 vs 7)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Audio Calling | ||
| Call Forwarding | ||
| Call Parking | ||
| Call Recording | ||
| Call Transfer | ||
| Meeting Capabilities | ||
| Team Chat | ||
| Voicemail Transcription |
Compliance (0 vs 2)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Moderation Tools | ||
| eDiscovery and Legal Hold |
Contact Center (2 vs 0)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Contact Center Solution | ||
| Quality Management Capabilities |
Customer Experience (5 vs 0)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Chat Channel | ||
| Email Channel | ||
| Omnichannel Communication | ||
| Phone Channel | ||
| WhatsApp Integration |
Deployment (1 vs 0)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Quick Deployment |
Desktop (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Desktop Apps |
Engagement (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Polls and Surveys |
File Management (0 vs 2)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Co-authoring | ||
| File Sharing |
Integration (3 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| API Integrations | ||
| Apps and Tabs | ||
| Native App Support | ||
| Seamless Integrations |
Meetings (0 vs 8)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Breakout Rooms | ||
| Hand Raising | ||
| Live Events | ||
| Meeting Recordings | ||
| Screen Sharing | ||
| Together Mode | ||
| Video Meetings | ||
| Virtual Background |
Messaging (2 vs 0)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Messaging Capabilities | ||
| SMS Messaging |
Mobile (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Mobile Apps |
Organization (0 vs 2)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Favorites and Pinning | ||
| Org-wide Teams |
Phone System (8 vs 0)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| 100+ Phone System Features | ||
| Attendant Capabilities | ||
| Auto Attendants | ||
| Cloud Phone System | ||
| Number Porting | ||
| Softphone Capabilities | ||
| Unlimited Call Routing | ||
| Visual Dial Plan Editor |
Reporting (1 vs 0)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Advanced Reporting |
Search (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Message Search |
Security (0 vs 5)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Advanced Threat Protection | ||
| Conditional Access | ||
| Data Loss Prevention | ||
| Encryption | ||
| Two-Factor Authentication |
Web (0 vs 1)
| Feature | GoTo Connect | Microsoft Teams |
|---|---|---|
| Web Client |
Unique Features
Only in GoTo Connect (29)
Easy Management
AI Receptionist
AI-powered Assistant
Call Summaries
Sentiment Analysis
Topic Monitoring
Meeting Capabilities
Contact Center Solution
Quality Management Capabilities
Chat Channel
Email Channel
Omnichannel Communication
Phone Channel
WhatsApp Integration
Quick Deployment
API Integrations
Native App Support
Seamless Integrations
Messaging Capabilities
SMS Messaging
+ 9 more unique features
Only in Microsoft Teams (46)
Channel Privacy Settings
Guest Access
Team Owners and Members
Meeting Subtitles and Captions
Device Management
Copilot for Microsoft 365
Intelligent Speaker Attribution
Smart Recap
Admin Analytics
Automatic Attendance
Call Analytics
Meeting Quality Analytics
Bots
Whiteboard
Audio Calling
Call Forwarding
Call Parking
Call Recording
Call Transfer
Team Chat
+ 26 more unique features
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