InvGate Service Management vs Splashtop

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

InvGate Service Management offers fewer features (27 vs 52) and more integrations (18 vs 5). Starting price: InvGate Service Management at Contact Sales vs Splashtop at $6/mo. InvGate Service Management has 27 unique features while Splashtop has 52 unique features, with 0 features in common.

InvGate Service ManagementSplashtop
CategoryIT Service ManagementIT Service Management
Total Features2752
AI-Powered Features40
Starting PriceContact Sales$6/mo
Pricing Tiers014
Integrations185
Shared Features0
Shared Integrations0
Data Quality55%90%

Feature Comparison by Category

AI (4 vs 0)

FeatureInvGate Service ManagementSplashtop
AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent

Access Control (0 vs 4)

FeatureInvGate Service ManagementSplashtop
Granular Access Controls
Just-in-Time Access
Role Based Access Management
Scheduled Remote Access

Asset Management (3 vs 0)

FeatureInvGate Service ManagementSplashtop
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs

Automation (4 vs 0)

FeatureInvGate Service ManagementSplashtop
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor

Collaboration (0 vs 2)

FeatureInvGate Service ManagementSplashtop
Screen Sharing and Annotation
Whiteboard

Communication (0 vs 1)

FeatureInvGate Service ManagementSplashtop
Chat

Core (2 vs 0)

FeatureInvGate Service ManagementSplashtop
Multiple Departments Support
Ticket Management

Endpoint Management (0 vs 5)

FeatureInvGate Service ManagementSplashtop
Automated Patching
Centralized Endpoint Control
Device Health Monitoring
Real-time Patch Management
Software Management

Engagement (1 vs 0)

FeatureInvGate Service ManagementSplashtop
Gamification

File Management (0 vs 1)

FeatureInvGate Service ManagementSplashtop
File Transfer

IT Support (0 vs 1)

FeatureInvGate Service ManagementSplashtop
Service Desk

ITSM (4 vs 0)

FeatureInvGate Service ManagementSplashtop
Change Management
ITIL Compliance
Problem Management
SLAs

Input Devices (0 vs 2)

FeatureInvGate Service ManagementSplashtop
Remote Stylus Support
Wacom Bridge

Integration (1 vs 1)

FeatureInvGate Service ManagementSplashtop
APIs
Built-in Action Connectors

Knowledge Management (1 vs 0)

FeatureInvGate Service ManagementSplashtop
Knowledge Base

Management (0 vs 1)

FeatureInvGate Service ManagementSplashtop
User Computer Management

Network Security (0 vs 2)

FeatureInvGate Service ManagementSplashtop
Cloud PKI
Cloud RADIUS

Performance (0 vs 4)

FeatureInvGate Service ManagementSplashtop
240 FPS Capability
4:4:4 Color Accuracy
High Performance
High-Fidelity Audio

Problem Management (1 vs 0)

FeatureInvGate Service ManagementSplashtop
Recurring Problem Detection

Recording & Monitoring (0 vs 3)

FeatureInvGate Service ManagementSplashtop
Cloud Recording
Live Monitoring
Video Session Recording

Remote Access (0 vs 13)

FeatureInvGate Service ManagementSplashtop
Attended Access
Cross Platform Remote Access
Multi-Monitor Remote Desktop
Remote Desktop Audio
Remote Print
Remote Reboot
Remote Wake
Screen Mirroring
Share My Screen
Two Users Into One Computer
USB Passthrough
Unattended Access
Unattended Android Remote Access

Reporting (5 vs 0)

FeatureInvGate Service ManagementSplashtop
150+ Built-in Metrics
Analytics
Custom Dashboards
ITSM Analytics
Stakeholder Dashboard Sharing

Security & Compliance (0 vs 12)

FeatureInvGate Service ManagementSplashtop
2FA
Antivirus Protection
End-to-End Encryption
Endpoint Detection and Response
Endpoint MFA
IP Whitelist
Intrusion Detection
Logging
Managed Detection and Response
SIEM Logging
Session Audit Logging
Single Sign On

Self-Service (1 vs 0)

FeatureInvGate Service ManagementSplashtop
Self-Service

Unique Features

Only in InvGate Service Management (27)

AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor
Multiple Departments Support
Ticket Management
Gamification
Built-in Action Connectors
Change Management
ITIL Compliance
Problem Management
SLAs
Knowledge Base

+ 7 more unique features

Only in Splashtop (52)

Granular Access Controls
Just-in-Time Access
Role Based Access Management
Scheduled Remote Access
Screen Sharing and Annotation
Whiteboard
Chat
Automated Patching
Centralized Endpoint Control
Device Health Monitoring
Real-time Patch Management
Software Management
File Transfer
Remote Stylus Support
Wacom Bridge
APIs
Service Desk
User Computer Management
Cloud PKI
Cloud RADIUS

+ 32 more unique features

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