InvGate Service Management vs Splashtop
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InvGate Service Management offers fewer features (27 vs 52) and more integrations (18 vs 5). Starting price: InvGate Service Management at Contact Sales vs Splashtop at $6/mo. InvGate Service Management has 27 unique features while Splashtop has 52 unique features, with 0 features in common.
| InvGate Service Management | Splashtop | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 27 | 52 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Contact Sales | $6/mo |
| Pricing Tiers | 0 | 14 |
| Integrations | 18 | 5 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 55% | 90% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| AI Hub | ||
| AI-assisted Knowledge Article Generation | ||
| AI-powered Ticket Summaries | ||
| Virtual Service Agent |
Access Control (0 vs 4)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Granular Access Controls | ||
| Just-in-Time Access | ||
| Role Based Access Management | ||
| Scheduled Remote Access |
Asset Management (3 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| IT Asset Inventory Integration | ||
| Link CIs to Tickets | ||
| Quick Visibility of User CIs |
Automation (4 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Automation | ||
| No-Code Workflow Builder | ||
| Pre-built Workflow Templates | ||
| Visual Workflow Editor |
Collaboration (0 vs 2)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Screen Sharing and Annotation | ||
| Whiteboard |
Communication (0 vs 1)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Chat |
Core (2 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Multiple Departments Support | ||
| Ticket Management |
Endpoint Management (0 vs 5)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Automated Patching | ||
| Centralized Endpoint Control | ||
| Device Health Monitoring | ||
| Real-time Patch Management | ||
| Software Management |
Engagement (1 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Gamification |
File Management (0 vs 1)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| File Transfer |
IT Support (0 vs 1)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Service Desk |
ITSM (4 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Change Management | ||
| ITIL Compliance | ||
| Problem Management | ||
| SLAs |
Input Devices (0 vs 2)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Remote Stylus Support | ||
| Wacom Bridge |
Integration (1 vs 1)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| APIs | ||
| Built-in Action Connectors |
Knowledge Management (1 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Knowledge Base |
Management (0 vs 1)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| User Computer Management |
Network Security (0 vs 2)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Cloud PKI | ||
| Cloud RADIUS |
Performance (0 vs 4)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| 240 FPS Capability | ||
| 4:4:4 Color Accuracy | ||
| High Performance | ||
| High-Fidelity Audio |
Problem Management (1 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Recurring Problem Detection |
Recording & Monitoring (0 vs 3)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Cloud Recording | ||
| Live Monitoring | ||
| Video Session Recording |
Remote Access (0 vs 13)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Attended Access | ||
| Cross Platform Remote Access | ||
| Multi-Monitor Remote Desktop | ||
| Remote Desktop Audio | ||
| Remote Print | ||
| Remote Reboot | ||
| Remote Wake | ||
| Screen Mirroring | ||
| Share My Screen | ||
| Two Users Into One Computer | ||
| USB Passthrough | ||
| Unattended Access | ||
| Unattended Android Remote Access |
Reporting (5 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| 150+ Built-in Metrics | ||
| Analytics | ||
| Custom Dashboards | ||
| ITSM Analytics | ||
| Stakeholder Dashboard Sharing |
Security & Compliance (0 vs 12)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| 2FA | ||
| Antivirus Protection | ||
| End-to-End Encryption | ||
| Endpoint Detection and Response | ||
| Endpoint MFA | ||
| IP Whitelist | ||
| Intrusion Detection | ||
| Logging | ||
| Managed Detection and Response | ||
| SIEM Logging | ||
| Session Audit Logging | ||
| Single Sign On |
Self-Service (1 vs 0)
| Feature | InvGate Service Management | Splashtop |
|---|---|---|
| Self-Service |
Unique Features
Only in InvGate Service Management (27)
AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor
Multiple Departments Support
Ticket Management
Gamification
Built-in Action Connectors
Change Management
ITIL Compliance
Problem Management
SLAs
Knowledge Base
+ 7 more unique features
Only in Splashtop (52)
Granular Access Controls
Just-in-Time Access
Role Based Access Management
Scheduled Remote Access
Screen Sharing and Annotation
Whiteboard
Chat
Automated Patching
Centralized Endpoint Control
Device Health Monitoring
Real-time Patch Management
Software Management
File Transfer
Remote Stylus Support
Wacom Bridge
APIs
Service Desk
User Computer Management
Cloud PKI
Cloud RADIUS
+ 32 more unique features
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