InvGate Service Management vs Sine by Honeywell

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

InvGate Service Management offers fewer features (27 vs 45) and fewer integrations (18 vs 22). Starting price: InvGate Service Management at Contact Sales vs Sine by Honeywell at $69/mo. InvGate Service Management has 27 unique features while Sine by Honeywell has 45 unique features, with 0 features in common.

InvGate Service ManagementSine by Honeywell
CategoryIT Service ManagementIT Service Management
Total Features2745
AI-Powered Features41
Starting PriceContact Sales$69/mo
Pricing Tiers05
Integrations1822
Shared Features0
Shared Integrations2
Data Quality55%90%

Feature Comparison by Category

AI (4 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent

API (0 vs 1)

FeatureInvGate Service ManagementSine by Honeywell
Public API

Asset Management (3 vs 1)

FeatureInvGate Service ManagementSine by Honeywell
Asset Register & Issuance
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs

Authentication (0 vs 2)

FeatureInvGate Service ManagementSine by Honeywell
Face-check for Quicker Ingress and Egress
Single Sign-on with SAML

Automation (4 vs 2)

FeatureInvGate Service ManagementSine by Honeywell
Automated Compliance Forms
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Sine Workflows
Visual Workflow Editor

Check-in (0 vs 14)

FeatureInvGate Service ManagementSine by Honeywell
Capture Visitor Photo
Check-in via Geofence
Check-in via Mobile App
Check-in via iPad Kiosk
Complete Check-in Process
Digital Invitations & FastTrack QR Codes
FastTrack Pre-registration
Geo-fence Auto Check-in and Check-out
Invite Visitors Ahead of Time
Manual Check-in via Dashboard
Pre-fill Data for Returning Visitors
Print Visitor Badges with Photo ID
Self-serve Check-in Kiosks
Smart Check-in

Compliance (0 vs 2)

FeatureInvGate Service ManagementSine by Honeywell
Get NDAs or Legal Agreements Signed
Supplier Compliance Add-on

Core (2 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
Multiple Departments Support
Ticket Management

Customization (0 vs 2)

FeatureInvGate Service ManagementSine by Honeywell
Brand the Experience
Set Custom Visitor Types

Engagement (1 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
Gamification

ITSM (4 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
Change Management
ITIL Compliance
Problem Management
SLAs

Infrastructure (0 vs 1)

FeatureInvGate Service ManagementSine by Honeywell
Unlimited Hosts, Messaging, iPads, and Storage

Integration (1 vs 2)

FeatureInvGate Service ManagementSine by Honeywell
Built-in Action Connectors
Native Entra ID Sync
Outlook Invitation Add-in

Knowledge Management (1 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
Knowledge Base

Localization (0 vs 1)

FeatureInvGate Service ManagementSine by Honeywell
Multiple Language Support

Multi-location (0 vs 1)

FeatureInvGate Service ManagementSine by Honeywell
Sine Lobbies

Notifications (0 vs 3)

FeatureInvGate Service ManagementSine by Honeywell
Courier/Delivery Notifications
Host Notifications
Visitor and Host Notifications

Platform (0 vs 4)

FeatureInvGate Service ManagementSine by Honeywell
Mobile-friendly Design
Web Dashboard
iPad App - SinePoint Pro
iPhone and Android App - Sine Pro

Problem Management (1 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
Recurring Problem Detection

Reporting (5 vs 3)

FeatureInvGate Service ManagementSine by Honeywell
150+ Built-in Metrics
Analytics
Custom Dashboards
ITSM Analytics
Live List of Everybody Checked In to Site
Pocket-ready Roll Calls
Report on Visitor Activity and Export CSV Data
Stakeholder Dashboard Sharing

Safety (0 vs 1)

FeatureInvGate Service ManagementSine by Honeywell
Insert Evacuation Diagrams or Health Screening Questions

Security (0 vs 3)

FeatureInvGate Service ManagementSine by Honeywell
Access Control
Real-time Visitor Screening
SecureBridge

Self-Service (1 vs 0)

FeatureInvGate Service ManagementSine by Honeywell
Self-Service

Support (0 vs 2)

FeatureInvGate Service ManagementSine by Honeywell
Real People, Real Support
Support Articles

Unique Features

Only in InvGate Service Management (27)

AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor
Multiple Departments Support
Ticket Management
Gamification
Built-in Action Connectors
Change Management
ITIL Compliance
Problem Management
SLAs
Knowledge Base

+ 7 more unique features

Only in Sine by Honeywell (45)

Public API
Asset Register & Issuance
Face-check for Quicker Ingress and Egress
Single Sign-on with SAML
Automated Compliance Forms
Sine Workflows
Capture Visitor Photo
Check-in via Geofence
Check-in via iPad Kiosk
Check-in via Mobile App
Complete Check-in Process
Digital Invitations & FastTrack QR Codes
FastTrack Pre-registration
Geo-fence Auto Check-in and Check-out
Invite Visitors Ahead of Time
Manual Check-in via Dashboard
Pre-fill Data for Returning Visitors
Print Visitor Badges with Photo ID
Self-serve Check-in Kiosks
Smart Check-in

+ 25 more unique features

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