InvGate Service Management vs RemotePC
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InvGate Service Management offers fewer features (27 vs 51) and more integrations (18 vs 6). Starting price: InvGate Service Management at Contact Sales vs RemotePC at $0.83/mo. InvGate Service Management has 27 unique features while RemotePC has 51 unique features, with 0 features in common.
| InvGate Service Management | RemotePC | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 27 | 51 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Contact Sales | $0.83/mo |
| Pricing Tiers | 0 | 6 |
| Integrations | 18 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 55% | 90% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| AI Hub | ||
| AI-assisted Knowledge Article Generation | ||
| AI-powered Ticket Summaries | ||
| Virtual Service Agent |
Access Control (0 vs 3)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Attended Access | ||
| Role-based Access Control | ||
| Schedule Remote Access |
Access Method (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Access via Web | ||
| RDP Connector |
Asset Management (3 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| IT Asset Inventory Integration | ||
| Link CIs to Tickets | ||
| Quick Visibility of User CIs |
Augmented Reality (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Vision: AR-powered live video sharing |
Authentication (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Active Directory / SSO | ||
| Single Sign-On |
Automation (4 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Automation | ||
| No-Code Workflow Builder | ||
| Pre-built Workflow Templates | ||
| Visual Workflow Editor |
Backup & Recovery (0 vs 3)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Endpoint Cloud Backup | ||
| Google Workspace Backup | ||
| Microsoft Office 365 Backup |
Collaboration (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Invite To Collaborate | ||
| Whiteboard |
Communication (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Chat | ||
| Meeting: Video Conferencing Solution |
Compliance (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Compliance |
Core (2 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Multiple Departments Support | ||
| Ticket Management |
Core Access (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Always-ON Remote Access |
Cross-Platform (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Linux Remote Access | ||
| Platform Independent Access |
Deployment (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Deployment |
Display Management (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Multi-To-Multi Monitor | ||
| Screen Resolution Adjustment |
Display Quality (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| 4:4:4 Color |
Engagement (1 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Gamification |
File Management (0 vs 3)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Drag and Drop | ||
| File Transfer | ||
| Remote File Access |
Hardware Integration (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| USB Device Redirection |
ITSM (4 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Change Management | ||
| ITIL Compliance | ||
| Problem Management | ||
| SLAs |
Integration (1 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Built-in Action Connectors | ||
| NinjaOne Integration |
Knowledge Management (1 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Knowledge Base |
Media (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Mic Passthrough | ||
| Play Sound Remotely |
Mobile Support (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Access Android Devices | ||
| Remote Access via Mobiles |
Organization (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Computer Grouping |
Performance (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Performance Viewer |
Printing (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Remote Printing |
Privacy (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Blank Host Screen |
Problem Management (1 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Recurring Problem Detection |
Recording (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Record Remote Sessions | ||
| Session Recording |
Reporting (5 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| 150+ Built-in Metrics | ||
| Analytics | ||
| Custom Dashboards | ||
| ITSM Analytics | ||
| Logs and Reports | ||
| Stakeholder Dashboard Sharing |
Scalability (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Scalable |
Security (0 vs 1)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Secure Remote Access |
Self-Service (1 vs 0)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Self-Service |
Support (0 vs 4)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| 24/7 Live Support | ||
| Email and Chat Support | ||
| HelpDesk: On-demand Remote Support | ||
| Phone Support |
System Management (0 vs 2)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Remote Reboot | ||
| Wake-on-LAN |
User Management (0 vs 4)
| Feature | InvGate Service Management | RemotePC |
|---|---|---|
| Active Directory Sync | ||
| Create Groups | ||
| Multiple Users into one Computer | ||
| Unlimited User Licenses |
Unique Features
Only in InvGate Service Management (27)
AI Hub
AI-assisted Knowledge Article Generation
AI-powered Ticket Summaries
Virtual Service Agent
IT Asset Inventory Integration
Link CIs to Tickets
Quick Visibility of User CIs
Automation
No-Code Workflow Builder
Pre-built Workflow Templates
Visual Workflow Editor
Multiple Departments Support
Ticket Management
Gamification
Built-in Action Connectors
Change Management
ITIL Compliance
Problem Management
SLAs
Knowledge Base
+ 7 more unique features
Only in RemotePC (51)
Attended Access
Role-based Access Control
Schedule Remote Access
Access via Web
RDP Connector
Vision: AR-powered live video sharing
Active Directory / SSO
Single Sign-On
Endpoint Cloud Backup
Google Workspace Backup
Microsoft Office 365 Backup
Invite To Collaborate
Whiteboard
Chat
Meeting: Video Conferencing Solution
Compliance
Always-ON Remote Access
Linux Remote Access
Platform Independent Access
Deployment
+ 31 more unique features
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