Intermedia Unite vs Phonebooth

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Intermedia Unite offers more features (78 vs 8) and more integrations (16 vs 0). Starting price: Intermedia Unite at $27.99/mo vs Phonebooth at Contact Sales. Intermedia Unite has 77 unique features while Phonebooth has 7 unique features, with 1 features in common.

Intermedia UnitePhonebooth
CategoryVideo ConferencingVideo Conferencing
Total Features788
AI-Powered Features71
Starting Price$27.99/moContact Sales
Pricing Tiers20
Integrations160
Shared Features1
Shared Integrations0
Data Quality95%30%

Feature Comparison by Category

AI (5 vs 0)

FeatureIntermedia UnitePhonebooth
AI Assistant
AI Call Recap
AI Coaching
AI Meeting Recap
AI Topics & Trends

Administration (3 vs 1)

FeatureIntermedia UnitePhonebooth
Device Management
Single Control Panel
Single Portal Management
User Management

Analytics (4 vs 0)

FeatureIntermedia UnitePhonebooth
Analytics & Reporting
Call History
QoS Dashboard
Service Adoption Dashboard

Applications (3 vs 0)

FeatureIntermedia UnitePhonebooth
Desktop App
Mobile App
Softphone

Call Management (15 vs 1)

FeatureIntermedia UnitePhonebooth
Audio Transcriptions
Auto Attendant
Call Flip
Call Forwarding
Call Park/Pickup
Call Recording
Caller ID
Direct Inbound Dialing (DID)
Emergency Services Notification
Hot Desking
Hunt Groups
Intelligent Call Routing
Intercom
Paging
Receptionist View

Call Quality (0 vs 1)

FeatureIntermedia UnitePhonebooth
HD Quality Voice

Call Routing (0 vs 1)

FeatureIntermedia UnitePhonebooth
Auto Attendant

Calling (0 vs 1)

FeatureIntermedia UnitePhonebooth
Unlimited Minutes

Collaboration (4 vs 0)

FeatureIntermedia UnitePhonebooth
Conference Bridge
File Storage & Sharing
Presence Detection
Unite Rooms

Compliance (7 vs 0)

FeatureIntermedia UnitePhonebooth
Archiving
Automated Data Capture
Contextual Search
FINRA Compliance
HIPAA Compliance
MiFID II Compliance
SEC Rule 17a-4 Compliance

Contact Center (6 vs 0)

FeatureIntermedia UnitePhonebooth
Call Center Agent Log In/Out
Call Center Features
Call Queuing
Greetings Management
Supervisor Functions
Wallboards & Reports

Customization (1 vs 0)

FeatureIntermedia UnitePhonebooth
Custom Hold Music & Greetings

Faxing (2 vs 0)

FeatureIntermedia UnitePhonebooth
Online Faxing
Web Fax

Hardware (1 vs 0)

FeatureIntermedia UnitePhonebooth
Desk Phones & Headsets

Integration (2 vs 0)

FeatureIntermedia UnitePhonebooth
Active Directory Integration
MS Teams Integration

Messaging (4 vs 0)

FeatureIntermedia UnitePhonebooth
Business Texting
Chat Messaging
Company Messaging
Team Chat

Scalability (0 vs 1)

FeatureIntermedia UnitePhonebooth
Easy User Scaling

Security (4 vs 0)

FeatureIntermedia UnitePhonebooth
End-to-End Encryption
Multi-Factor Authentication
Spam Call Blocking
Triple Shield Security

Setup (0 vs 1)

FeatureIntermedia UnitePhonebooth
Plug and Play Setup

Support (1 vs 0)

FeatureIntermedia UnitePhonebooth
24/7 Technical Support

Video Conferencing (12 vs 0)

FeatureIntermedia UnitePhonebooth
Calendar Sync
Compact Mode
Dial-in Numbers
HD Audio Conferencing
In-Meeting Chat
In-Meeting Notes
Meeting Security
Screen Annotation
Screen Sharing
Unlimited Meeting Recordings
Video Meetings
Webinar

Voice (4 vs 0)

FeatureIntermedia UnitePhonebooth
Business Phone System
Local Number
Toll-Free Numbers
Unlimited International Calling

Voicemail (0 vs 1)

FeatureIntermedia UnitePhonebooth
Transcribed Voicemail

Unique Features

Only in Intermedia Unite (77)

Device Management
Single Control Panel
User Management
AI Assistant
AI Call Recap
AI Coaching
AI Meeting Recap
AI Topics & Trends
Analytics & Reporting
Call History
QoS Dashboard
Service Adoption Dashboard
Desktop App
Mobile App
Softphone
Audio Transcriptions
Call Flip
Call Forwarding
Call Park/Pickup
Call Recording

+ 57 more unique features

Only in Phonebooth (7)

Single Portal Management
Intelligent Call Routing
HD Quality Voice
Unlimited Minutes
Easy User Scaling
Plug and Play Setup
Transcribed Voicemail

Want to build your own alternative to Intermedia Unite or Phonebooth?

Analyze it with Reap