Keap vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Keap offers fewer features (61 vs 152) and fewer integrations (7 vs 17). Starting price: Keap at $6/mo vs Vtiger at $12/mo. Keap has 56 unique features while Vtiger has 147 unique features, with 5 features in common.
| Keap | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 61 | 152 |
| AI-Powered Features | 2 | 11 |
| Starting Price | $6/mo | $12/mo |
| Pricing Tiers | 9 | 5 |
| Integrations | 7 | 17 |
| Shared Features | 5 | |
| Shared Integrations | 2 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (2 vs 11)
| Feature | Keap | Vtiger |
|---|---|---|
| AI Automation Assistant | ||
| AI Bot Management | ||
| AI Content Assistant | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Generative AI Designer | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Voice Assistants Integration |
Administration (2 vs 9)
| Feature | Keap | Vtiger |
|---|---|---|
| Connections | ||
| Custom User Roles, Groups & Permissions | ||
| Customization | ||
| Default User Roles | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (0 vs 10)
| Feature | Keap | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (5 vs 9)
| Feature | Keap | Vtiger |
|---|---|---|
| Approvals | ||
| Automation History | ||
| Billing Automation | ||
| Business Process Automation | ||
| Credit Card Expiration Reminders | ||
| Flowcharts | ||
| Internal Forms | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Pipeline Automation | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Workflows | ||
| Workflows and Approvals |
Billing (1 vs 3)
| Feature | Keap | Vtiger |
|---|---|---|
| Invoices | ||
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
CRM (8 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Company Records | ||
| Contact Lists, Filters, and Saved Searches | ||
| Contact Management | ||
| Contact Segmentation (Tags) | ||
| Custom Fields | ||
| Lists | ||
| Merge Duplicate Contacts | ||
| Notes |
Collaboration (0 vs 8)
| Feature | Keap | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration |
Communications (1 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Dedicated Business Phone Line |
Community (1 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Keap Community |
Compliance (0 vs 1)
| Feature | Keap | Vtiger |
|---|---|---|
| Consents for compliance |
Core (0 vs 9)
| Feature | Keap | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Education (1 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Keap Academy |
Help Desk (0 vs 22)
| Feature | Keap | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (0 vs 6)
| Feature | Keap | Vtiger |
|---|---|---|
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Integrations (4 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| API & Webhooks | ||
| Gmail and Outlook Sync | ||
| Native Zapier Integration | ||
| Third-party Integrations |
Inventory (0 vs 5)
| Feature | Keap | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Lead Capture (1 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Forms |
Lead Management (2 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Lead Scoring | ||
| Lead Source Tracking |
Marketing (6 vs 15)
| Feature | Keap | Vtiger |
|---|---|---|
| 1:1 Email Messages | ||
| Autoresponders | ||
| Email Broadcasts | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Marketing | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| Multi-page Sales Funnels | ||
| Newsletters | ||
| SMS Campaigns |
Mobile (1 vs 2)
| Feature | Keap | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Mobile App | ||
| Voice Notes |
Operations (1 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Employee Reminders |
Payments (4 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Native Payment Processor (U.S.) | ||
| One-time Payments | ||
| Recurring Payments | ||
| Third-party Payment Processors (U.S. and international) |
Productivity (0 vs 2)
| Feature | Keap | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (0 vs 11)
| Feature | Keap | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Reporting (4 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Customizable Dashboard | ||
| Email Deliverability Health Dashboard | ||
| Reporting Hub | ||
| Reports |
Reviews (1 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| Google Reviews |
Sales (6 vs 28)
| Feature | Keap | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| Appointment Scheduler | ||
| CPQ - Configure, Price, and Quote | ||
| Checkout Forms | ||
| Contact Roles | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts |
Security (0 vs 1)
| Feature | Keap | Vtiger |
|---|---|---|
| OTP Rules |
Support (3 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| 24/7 Chat Support | ||
| Dedicated Customer Success Manager | ||
| U.S.-based Phone Support |
Task Management (3 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| My Day | ||
| Task Management | ||
| Tasks |
Text Marketing (4 vs 0)
| Feature | Keap | Vtiger |
|---|---|---|
| 1:1 Text Messages | ||
| Automated Text Messaging | ||
| Text Message Broadcasts | ||
| Text Message Reply Handling |
Unique Features
Only in Keap (56)
Custom User Roles, Groups & Permissions
Default User Roles
AI Automation Assistant
AI Content Assistant
Automation History
Billing Automation
Credit Card Expiration Reminders
Internal Forms
Pipeline Automation
Invoices
Dedicated Business Phone Line
Keap Community
Company Records
Contact Lists, Filters, and Saved Searches
Contact Management
Contact Segmentation (Tags)
Custom Fields
Lists
Merge Duplicate Contacts
Notes
+ 36 more unique features
Only in Vtiger (147)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 127 more unique features
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