FacilityOS vs Spiceworks

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

FacilityOS offers more features (52 vs 44) and fewer integrations (10 vs 30). Starting price: FacilityOS at $199/mo vs Spiceworks at $30/mo. FacilityOS has 50 unique features while Spiceworks has 42 unique features, with 2 features in common.

FacilityOSSpiceworks
CategoryIT Service ManagementIT Service Management
Total Features5244
AI-Powered Features06
Starting Price$199/mo$30/mo
Pricing Tiers53
Integrations1030
Shared Features2
Shared Integrations2
Data Quality95%72%

Feature Comparison by Category

API (1 vs 0)

FeatureFacilityOSSpiceworks
VisitorOS API Access

Administration (0 vs 2)

FeatureFacilityOSSpiceworks
Multi-Tenant Support
Role-Based Access Control

Analytics (0 vs 6)

FeatureFacilityOSSpiceworks
IT Spend Analytics
Performance Optimization Recommendations
Predictive Ticket Analytics
Reporting and Analytics
Scheduled Reports
Survey and Feedback

Analytics & Reporting (1 vs 0)

FeatureFacilityOSSpiceworks
Real-time Operations Dashboard

Asset Management (0 vs 7)

FeatureFacilityOSSpiceworks
Asset Management
Automated Asset Discovery
Configuration Management Database
Dependency Mapping
Hardware Warranty Tracking
Inventory Forecasting
Software License Tracking

Authentication (1 vs 0)

FeatureFacilityOSSpiceworks
Employee Sign-in Pass

Automation (0 vs 3)

FeatureFacilityOSSpiceworks
Automated Workflows
Automation Recipes
Batch Operations

Collaboration (0 vs 1)

FeatureFacilityOSSpiceworks
Team Collaboration

Communication (2 vs 0)

FeatureFacilityOSSpiceworks
Global Messaging
Sign-out Reminders

Compliance (2 vs 0)

FeatureFacilityOSSpiceworks
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage

Core Feature (2 vs 0)

FeatureFacilityOSSpiceworks
Unlimited Users & Sign-ins
Visitor Management

Customization (1 vs 2)

FeatureFacilityOSSpiceworks
Custom Branding Sign-in Flows
Custom Fields
White-Label Support Portal

Data Management (1 vs 1)

FeatureFacilityOSSpiceworks
Bulk Import/Export
Unlimited Visitor Data Export

Emergency Management (13 vs 0)

FeatureFacilityOSSpiceworks
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging
Real-time Portal Tracking
Roll Call QR Code Scanning
Unlimited Drills & Evacuations
Unlimited Mustering Points

Hardware (4 vs 0)

FeatureFacilityOSSpiceworks
13" iPad Upgrade
Cellular Data Connection
Color Badge Printer Upgrade
iPad Hardware Included

Infrastructure (1 vs 0)

FeatureFacilityOSSpiceworks
Microsoft Azure Hosting

Integration (5 vs 3)

FeatureFacilityOSSpiceworks
API and Webhooks
Active Directory Integration
Email Integration
Industry Custom Integrations
Mass Notification Systems Integration
Microsoft Outlook Events Plugin
Third-Party App Marketplace
Third-party Watchlist Integration

Knowledge Management (0 vs 1)

FeatureFacilityOSSpiceworks
Knowledge Base

Logistics (1 vs 0)

FeatureFacilityOSSpiceworks
Asset & Logistics Management

Mobile (1 vs 1)

FeatureFacilityOSSpiceworks
Mobile App

Multi-tenancy (1 vs 0)

FeatureFacilityOSSpiceworks
Multi-tenant Support

Notifications (1 vs 0)

FeatureFacilityOSSpiceworks
Unlimited Real-time Notifications

Reporting (2 vs 0)

FeatureFacilityOSSpiceworks
Automated Reporting
Full Digital Audit Trail

Safety (1 vs 0)

FeatureFacilityOSSpiceworks
Evacuation & Emergency Management

Search (0 vs 1)

FeatureFacilityOSSpiceworks
AI-Powered Search

Security (5 vs 3)

FeatureFacilityOSSpiceworks
Access Control & Security Management
Audit Logs
Data Backup and Recovery
ID Scanning
Single Sign-On
Single Sign-On (SSO)
Visitor Screening
Watchlists

Service Management (0 vs 9)

FeatureFacilityOSSpiceworks
AI-Powered Ticket Routing
Change Management
Help Desk Ticketing
Incident Management
Problem Management
Request Fulfillment
SLA Management
Ticketing Templates
Time Tracking

Support (1 vs 2)

FeatureFacilityOSSpiceworks
Community Forums
Hardware Repairs & Support
Training and Certification

User Experience (0 vs 2)

FeatureFacilityOSSpiceworks
Customer Portal
User Portal

Visitor Management (4 vs 0)

FeatureFacilityOSSpiceworks
Arrival Assist
Badge Printing
Pre-registration
Touchless Sign-in

Workflow (1 vs 0)

FeatureFacilityOSSpiceworks
Visitor Approval Workflows

Unique Features

Only in FacilityOS (50)

Real-time Operations Dashboard
VisitorOS API Access
Employee Sign-in Pass
Global Messaging
Sign-out Reminders
Contractor Compliance & Onboarding
Legal & Compliance Documents Storage
Unlimited Users & Sign-ins
Visitor Management
Custom Branding Sign-in Flows
Unlimited Visitor Data Export
Building Sweeps
Digital Drill Archives
Digital Mustering List
Digital Roll Call
Drill Scheduling
Emergency Event Notifications
Emergency Profiles
Mobile Status Request
Real-time Evacuation Messaging

+ 30 more unique features

Only in Spiceworks (42)

Role-Based Access Control
IT Spend Analytics
Performance Optimization Recommendations
Predictive Ticket Analytics
Reporting and Analytics
Scheduled Reports
Survey and Feedback
Asset Management
Automated Asset Discovery
Configuration Management Database
Dependency Mapping
Hardware Warranty Tracking
Inventory Forecasting
Software License Tracking
Automated Workflows
Automation Recipes
Batch Operations
Team Collaboration
Custom Fields
White-Label Support Portal

+ 22 more unique features

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