HingePoint vs Re:amaze
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
HingePoint offers fewer features (26 vs 47) and more integrations (16 vs 11). Starting price: HingePoint at Contact Sales vs Re:amaze at $29/mo. HingePoint has 26 unique features while Re:amaze has 47 unique features, with 0 features in common.
| HingePoint | Re:amaze | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 26 | 47 |
| AI-Powered Features | 1 | 9 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 16 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 55% | 85% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
AI Integration (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| AI Workflows Integration |
Analytics (0 vs 7)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Analytics & Reporting (2 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Power BI Consulting | ||
| Real-time Reporting & Analytics |
Automation (1 vs 6)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| SharePoint Automation | ||
| Welcome Bot | ||
| Workflows |
Cloud Infrastructure (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Azure Development |
Collaboration (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Team Presence |
Communication (0 vs 5)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Consulting (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| SharePoint Consulting |
Core Platform (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Shared Inbox |
Customization (0 vs 2)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Data Management (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| SharePoint Data Management |
Data Migration (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| SharePoint Migration |
Development (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| PowerApps Consulting & Development |
Document Management (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Document Management |
Forms (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Contact Forms |
Integration (9 vs 3)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Email Integration | ||
| Procore + Yardi Integration | ||
| SharePoint + MS Teams Integration | ||
| SharePoint + Microsoft Dynamics 365 Integration | ||
| SharePoint + Office 365 Integration | ||
| SharePoint + Power BI Integration | ||
| SharePoint + Procore Integration | ||
| SharePoint + SQL Server Development | ||
| SharePoint + Salesforce Integration | ||
| SharePoint + Tableau Integration | ||
| Social Media Channels | ||
| Website Integration |
Intranet (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| SharePoint HubSites |
Knowledge Base (0 vs 4)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Marketing (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Push Campaigns |
Mobile (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Mobile Apps |
Monitoring (0 vs 4)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (0 vs 3)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Productivity (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Quick Answers |
Project Management (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Project Management Solutions |
Scheduling (0 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Office Hours |
Search & Discovery (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Enterprise Document Search |
Security (1 vs 1)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Role Permissions | ||
| SharePoint Security |
Security & Authentication (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Enterprise Single Sign-On (SSO) |
Support (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| Long-term Support |
Training & Support (1 vs 0)
| Feature | HingePoint | Re:amaze |
|---|---|---|
| User Training & Adoption |
Unique Features
Only in HingePoint (26)
AI Workflows Integration
Power BI Consulting
Real-time Reporting & Analytics
SharePoint Automation
Azure Development
SharePoint Consulting
SharePoint Data Management
SharePoint Migration
PowerApps Consulting & Development
Document Management
Procore + Yardi Integration
SharePoint + Microsoft Dynamics 365 Integration
SharePoint + MS Teams Integration
SharePoint + Office 365 Integration
SharePoint + Power BI Integration
SharePoint + Procore Integration
SharePoint + Salesforce Integration
SharePoint + SQL Server Development
SharePoint + Tableau Integration
SharePoint HubSites
+ 6 more unique features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
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