GSM Tasks vs ServiceM8
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GSM Tasks offers fewer features (56 vs 87) and fewer integrations (7 vs 10). Starting price: GSM Tasks at $14/mo vs ServiceM8 at $29/mo. GSM Tasks has 54 unique features while ServiceM8 has 85 unique features, with 2 features in common.
| GSM Tasks | ServiceM8 | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 56 | 87 |
| AI-Powered Features | 0 | 4 |
| Starting Price | $14/mo | $29/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 7 | 10 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| AI Smart Helpers |
Analytics (2 vs 2)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Data Analysis | ||
| Fleet Analytics | ||
| Job Costing | ||
| Job Profitability |
Asset Management (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Asset Management |
Automation (3 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Auto-dispatch | ||
| Automated Arrival Time Recalculations | ||
| Multi-task Trigger Options |
Billing (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Markup Billing |
Booking (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Online Bookings |
Branding (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Photo Branding |
Calendar (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Calendar Import |
Client Management (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Job & Client History |
Communication (5 vs 9)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Customer Notifications | ||
| Driver Notes | ||
| Email Management | ||
| Notifications | ||
| On the Way SMS | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Tap to Call/SMS/Email | ||
| Track My Arrival | ||
| Two-Way SMS | ||
| White Label Notifications |
Core (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Job Management |
Customer Service (5 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Client Environment | ||
| Fast Proof of Delivery Function | ||
| Proof of Delivery (e-POD) | ||
| Queue Number with Estimated Arrival Time | ||
| Signature Capture |
Customization (4 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Custom Dashboard/App Templates | ||
| Custom Data Layout | ||
| Custom Meta-fields | ||
| Customizable Data Layout |
Dashboard (2 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Complete Overview | ||
| Management Dashboard |
Data Management (1 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Bulk Import/Export of Tasks and Contacts |
Desktop (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Mac & PC App |
Dispatch (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Dispatch Map |
Documentation (2 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Digital Documentation | ||
| Photo and Video Capture |
Documents (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Document Scanning |
Email (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Inbox |
Forms (0 vs 4)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
Integration (4 vs 5)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| API Integration | ||
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Easy Integration with GPS Systems | ||
| Email Parsing | ||
| Integration with CRM and Warehouse Systems | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Invoicing (0 vs 3)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
Knowledge Management (0 vs 2)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Media (0 vs 3)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (3 vs 6)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| Mobile Access | ||
| Mobile App for Drivers | ||
| Offline Access | ||
| Offline Mobile App | ||
| ServiceM8 Lite for Android | ||
| Signature Capture | ||
| iOS and Android Support |
Navigation (1 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| GPS Navigation | ||
| Integrated Navigation |
Network (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| ServiceM8 Network |
Notifications (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Schedule Change Notifications |
Organization (2 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Calendar View | ||
| Routes and Folders Function |
Payments (0 vs 6)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Phone System (0 vs 6)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Quoting (0 vs 4)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (0 vs 3)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Reporting | ||
| Shift GPS Report | ||
| Smart Report Helper |
Routing (2 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Auto Routing | ||
| Automated Routing | ||
| Route Optimization |
Scheduling (0 vs 2)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Recurring Jobs & Maintenance Scheduling | ||
| Scheduling |
Security (1 vs 2)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Account Activity Log | ||
| Individual System Admission | ||
| Two Step Authentication |
Signatures (0 vs 2)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Support (2 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Free Onboarding | ||
| Personal Account Manager |
Task Management (8 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Checklists & Tasks | ||
| Drag and Drop Task Management | ||
| Filter Custom Fields | ||
| Reattempt Jobs | ||
| Recurring Tasks | ||
| Task Creation | ||
| Task Filtering | ||
| Task Reordering | ||
| Unlimited Tasks |
Team Management (0 vs 3)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (0 vs 2)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (0 vs 4)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Tracking (9 vs 0)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| App Based GPS Tracking | ||
| Barcode Scanning | ||
| Drivers Search and Filter on Map View | ||
| Geotags and Timestamps | ||
| Live ETA Visible | ||
| Live Route Path on Map View | ||
| Live Tracking | ||
| Real-time GPS Tracking | ||
| Real-time Updates |
Voice Control (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Siri Shortcuts |
Web (0 vs 1)
| Feature | GSM Tasks | ServiceM8 |
|---|---|---|
| Website & Email |
Unique Features
Only in GSM Tasks (54)
Data Analysis
Fleet Analytics
Auto-dispatch
Automated Arrival Time Recalculations
Multi-task Trigger Options
Customer Notifications
Driver Notes
Notifications
Tap to Call/SMS/Email
White Label Notifications
Client Environment
Fast Proof of Delivery Function
Proof of Delivery (e-POD)
Queue Number with Estimated Arrival Time
Custom Dashboard/App Templates
Custom Data Layout
Custom Meta-fields
Customizable Data Layout
Complete Overview
Management Dashboard
+ 34 more unique features
Only in ServiceM8 (85)
AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
+ 65 more unique features
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