Greetly vs ServiceNow
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Greetly offers more features (66 vs 40) and fewer integrations (8 vs 26). Starting price: Greetly at Contact Sales vs ServiceNow at $65/mo. Greetly has 66 unique features while ServiceNow has 40 unique features, with 0 features in common.
| Greetly | ServiceNow | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 66 | 40 |
| AI-Powered Features | 9 | 17 |
| Starting Price | Contact Sales | $65/mo |
| Pricing Tiers | 2 | 3 |
| Integrations | 8 | 26 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI & Analytics (0 vs 3)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Now Intelligence | ||
| Predictive Intelligence | ||
| ServiceNow AI |
AI & Automation (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Virtual Agent |
Administration (3 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Assign Assistants to Receive Notifications | ||
| Multiple Admin Roles | ||
| Unlimited Admins |
Analytics (0 vs 2)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Performance Analytics | ||
| Process Mining |
Audit & Compliance (1 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Location Change Logs |
Automation (3 vs 2)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Automated Visitor Communications | ||
| Automatic Visitor Checkout | ||
| Returning Visitor Sign-In | ||
| Robotic Process Automation (RPA) | ||
| Workflow Automation |
Communications (1 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| 2-Way Texting |
Compliance (2 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Legal Document eSignatures | ||
| NDA Sign In & Documents |
Core Functionality (1 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Visitor Check-In and Registration |
Customer Service (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Customer Service Management |
Customization (13 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Custom Badge Logo and Layout | ||
| Custom Brand Colors and Graphics | ||
| Custom Email Notification Names | ||
| Custom Fields and Data Capture | ||
| Custom Notification Logos | ||
| Custom Workflow Features | ||
| Customize All Visitor Verbiage | ||
| Customize Check-In Experience | ||
| Customize Employee Notifications | ||
| Customize Flow by Visitor Type | ||
| Customize Workflows | ||
| Drag-and-Drop Editor | ||
| Forms & Workflows |
Data Management (1 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Visitor Log Deletion |
Feedback (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Survey Management |
Field Service (0 vs 2)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Field Service Management | ||
| Territory Management |
Financial Management (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| IT Financial Management |
Governance (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Compliance and Governance |
HR Services (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Employee Service Management |
Hardware Integration (2 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Kiosks & Tablets | ||
| Multi-Kiosk Support |
Health & Safety (4 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Contract Tracing | ||
| Health and Safety Screening | ||
| Touchless Employee Badge Scanning | ||
| Touchless Visitor Check-In |
IT Operations (0 vs 11)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Asset Management | ||
| Business Service Mapping | ||
| Change Management | ||
| Configuration Management Database (CMDB) | ||
| Discovery and Service Mapping | ||
| Event Management | ||
| IT Operations Management | ||
| IT Service Management (ITSM) | ||
| Incident Management | ||
| Problem Management | ||
| Release Management |
Infrastructure (1 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Cloud-Based Infrastructure |
Integration (2 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| API and Integrations | ||
| Active Directory Integration | ||
| Preregister Visitors from Calendar Invite |
Knowledge (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Knowledge Management |
Localization (3 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Localize Notification Phone Numbers | ||
| Multilingual Capabilities | ||
| Voice Notifications in 26 Languages |
Mobile (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Mobile App |
Notifications (5 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Host Notifications & Alerts | ||
| Merge Visitor Data into Host Notifications | ||
| Multi-Channel Notifications | ||
| Real-Time Alerts and Notifications | ||
| Voice Notifications |
Operations (3 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Digital Mailroom | ||
| Remote Visitor Checkout | ||
| Send Checkout Links to Visitors |
Platform (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| App Engine |
Procurement (0 vs 2)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Contract Lifecycle Management | ||
| Procurement |
Project Management (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Project Portfolio Management |
Quality (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Quality Management |
Reporting (7 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| 365-Day Visitor Log | ||
| Customize and Save Visitor Log Views | ||
| Data Export to CSV | ||
| Data Export to PDF | ||
| Realtime Data Access | ||
| Schedule and Send Automatic Reports | ||
| Visitor Logs & Reporting |
Risk Management (0 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Vendor Risk Management |
Safety (2 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Emergency Evacuation Notifications | ||
| Evacuation Roll Call and Safety Log |
Security (6 vs 1)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Capture Visitor Photos | ||
| Government-Issued ID Verification | ||
| Security Operations Center (SOC) | ||
| Single Sign-On with Azure | ||
| US Driver's License Scanning | ||
| Visitor Badge Printing | ||
| Watchlist & Co-pilot Alerts |
Service Delivery (0 vs 4)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Demand Management | ||
| Request Management | ||
| Service Catalog | ||
| Service Health |
Support (1 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Free Upgrades and Product Updates |
User Experience (2 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Digital Receptionist | ||
| Interactive Check-In Signage |
Visitor Management (3 vs 0)
| Feature | Greetly | ServiceNow |
|---|---|---|
| Pre-Registration | ||
| Preregister Visitors from Admin | ||
| QR Codes |
Unique Features
Only in Greetly (66)
Assign Assistants to Receive Notifications
Multiple Admin Roles
Unlimited Admins
Location Change Logs
Automated Visitor Communications
Automatic Visitor Checkout
Returning Visitor Sign-In
2-Way Texting
Legal Document eSignatures
NDA Sign In & Documents
Visitor Check-In and Registration
Custom Badge Logo and Layout
Custom Brand Colors and Graphics
Custom Email Notification Names
Custom Fields and Data Capture
Custom Notification Logos
Custom Workflow Features
Customize All Visitor Verbiage
Customize Check-In Experience
Customize Employee Notifications
+ 46 more unique features
Only in ServiceNow (40)
Now Intelligence
Predictive Intelligence
ServiceNow AI
Virtual Agent
Performance Analytics
Process Mining
Robotic Process Automation (RPA)
Workflow Automation
Customer Service Management
Survey Management
Field Service Management
Territory Management
IT Financial Management
Compliance and Governance
Employee Service Management
API and Integrations
Asset Management
Business Service Mapping
Change Management
Configuration Management Database (CMDB)
+ 20 more unique features
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