Grasshopper vs Zoom
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Grasshopper offers the same number of features (45 vs 45) and more integrations (30 vs 25). Starting price: Grasshopper at $9.99/mo vs Zoom at $15.99/mo. Grasshopper has 42 unique features while Zoom has 42 unique features, with 3 features in common.
| Grasshopper | Zoom | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 45 | 45 |
| AI-Powered Features | 1 | 7 |
| Starting Price | $9.99/mo | $15.99/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 30 | 25 |
| Shared Features | 3 | |
| Shared Integrations | 15 | |
| Data Quality | 73% | 73% |
Feature Comparison by Category
AI Features (0 vs 4)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Auto Transcription | ||
| Intelligent Recording | ||
| Meeting Summary | ||
| Noise Suppression |
Access (2 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Mobile App | ||
| Multi-Device Sync |
Accessibility (0 vs 3)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Accessibility Features | ||
| Closed Captions | ||
| Translation |
Administration (1 vs 2)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Admin Console | ||
| Role-Based Access Control | ||
| User Roles and Permissions |
Analytics (3 vs 1)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Analytics & Reports | ||
| Call Analytics | ||
| Call Metrics Dashboard | ||
| Call Transcription |
Appearance (0 vs 1)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Virtual Backgrounds |
Automation (1 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Auto Responder |
Call Management (4 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Call Blocking | ||
| Call Queue Management | ||
| Call Screening | ||
| Call Transfer |
Call Routing (3 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Call Forwarding Rules | ||
| Extension System | ||
| IVR System |
Collaboration (1 vs 3)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Annotation Tools | ||
| Conference Calling | ||
| Directory | ||
| Whiteboard |
Communication (0 vs 1)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Chat & Instant Messaging |
Compliance (1 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Compliance Reporting |
Contacts (1 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Contact Management |
Core (9 vs 3)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Call Forwarding | ||
| Call Recording | ||
| Fax to Email | ||
| HD Video Conferencing | ||
| International Calling | ||
| Local Phone Numbers | ||
| Recording & Playback | ||
| Screen Sharing | ||
| Toll-Free Numbers | ||
| Unlimited Local Numbers | ||
| Vanity Numbers | ||
| Voicemail to Email |
Customization (5 vs 1)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Business Hours Settings | ||
| Caller ID Customization | ||
| Custom Branding | ||
| Custom Greetings | ||
| Do Not Disturb Mode |
Display (0 vs 4)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Gallery View | ||
| Smart Gallery | ||
| Speaker View | ||
| Spotlight Video |
Engagement (0 vs 3)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Breakout Rooms | ||
| Poll & Q&A | ||
| Reactions & Nonverbals |
Hardware (0 vs 1)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Zoom Rooms |
Integration (2 vs 1)
| Feature | Grasshopper | Zoom |
|---|---|---|
| API Access | ||
| Call Logging to CRM | ||
| Unified Experience |
Messaging (5 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Bulk SMS | ||
| Message Scheduling | ||
| Message Templates | ||
| SMS Messaging | ||
| SMS Read Receipts |
Phone (0 vs 7)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Call Hold & Resume | ||
| Call Recording | ||
| Call Routing | ||
| Call Transfer | ||
| Phone Conferencing | ||
| VoIP Calling | ||
| Voicemail |
Presence (0 vs 2)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Do Not Disturb | ||
| Presence Status |
Scheduling (0 vs 2)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Recurring Meetings | ||
| Schedule Meetings |
Security (2 vs 4)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Backup and Recovery | ||
| End-to-End Encryption | ||
| Meeting Lock | ||
| Password Protection | ||
| Single Sign-On | ||
| Waiting Room |
Support (1 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Priority Support |
Team (3 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Availability Status | ||
| Call Monitoring | ||
| Team Dashboard |
Tracking (1 vs 0)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Call History |
Webinar (0 vs 2)
| Feature | Grasshopper | Zoom |
|---|---|---|
| Live Streaming | ||
| Webinar Hosting |
Unique Features
Only in Grasshopper (42)
Mobile App
Multi-Device Sync
User Roles and Permissions
Call Analytics
Call Metrics Dashboard
Call Transcription
Auto Responder
Call Blocking
Call Queue Management
Call Screening
Call Forwarding Rules
Extension System
IVR System
Conference Calling
Compliance Reporting
Contact Management
Call Forwarding
Fax to Email
International Calling
Local Phone Numbers
+ 22 more unique features
Only in Zoom (42)
Accessibility Features
Closed Captions
Translation
Admin Console
Role-Based Access Control
Auto Transcription
Intelligent Recording
Meeting Summary
Noise Suppression
Analytics & Reports
Virtual Backgrounds
Annotation Tools
Directory
Whiteboard
Chat & Instant Messaging
HD Video Conferencing
Recording & Playback
Screen Sharing
Gallery View
Smart Gallery
+ 22 more unique features
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