Grasshopper vs RingCentral
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Grasshopper offers more features (45 vs 44). Starting price: Grasshopper at $9.99/mo vs RingCentral at $10/mo. Grasshopper has 36 unique features while RingCentral has 35 unique features, with 9 features in common.
| Grasshopper | RingCentral | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 45 | 44 |
| AI-Powered Features | 1 | 6 |
| Starting Price | $9.99/mo | $10/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 30 | 30 |
| Shared Features | 9 | |
| Shared Integrations | 14 | |
| Data Quality | 73% | 72% |
Feature Comparison by Category
Access (2 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Mobile App | ||
| Multi-Device Sync |
Administration (1 vs 2)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Admin Controls | ||
| User Provisioning | ||
| User Roles and Permissions |
Analytics (3 vs 5)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Call Analytics | ||
| Call Metrics Dashboard | ||
| Call Transcription | ||
| Custom Reports | ||
| Quality Assurance Tools | ||
| Sentiment Analysis | ||
| Supervisor Dashboard |
Automation (1 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Auto Responder |
Call Management (4 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Call Blocking | ||
| Call Queue Management | ||
| Call Screening | ||
| Call Transfer |
Call Routing (3 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Call Forwarding Rules | ||
| Extension System | ||
| IVR System |
Collaboration (1 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Conference Calling |
Compliance (1 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Compliance Reporting |
Contacts (1 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Contact Management |
Core (9 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Call Forwarding | ||
| Call Recording | ||
| Fax to Email | ||
| International Calling | ||
| Local Phone Numbers | ||
| Toll-Free Numbers | ||
| Unlimited Local Numbers | ||
| Vanity Numbers | ||
| Voicemail to Email |
Customization (5 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Business Hours Settings | ||
| Caller ID Customization | ||
| Custom Branding | ||
| Custom Greetings | ||
| Do Not Disturb Mode |
Directory (0 vs 2)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Company Directory | ||
| Contact Management |
Integration (2 vs 1)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| API & Webhooks | ||
| API Access | ||
| Call Logging to CRM |
Meetings (0 vs 7)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Meeting Calendar Integration | ||
| Meeting Recordings | ||
| Meeting Transcription | ||
| Screen Sharing | ||
| Video Conferencing | ||
| Virtual Meeting Rooms | ||
| Whiteboarding |
Messaging (5 vs 3)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Bulk SMS | ||
| Business SMS | ||
| Fax Management | ||
| Message Scheduling | ||
| Message Templates | ||
| SMS Messaging | ||
| SMS Read Receipts | ||
| Team Messaging |
Mobile (0 vs 1)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Mobile App |
Presence (0 vs 2)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Do Not Disturb | ||
| Presence Synchronization |
Security (2 vs 3)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Backup and Recovery | ||
| Compliance Recording | ||
| Encryption | ||
| Password Protection | ||
| Two-Factor Authentication |
Support (1 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Priority Support |
Team (3 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Availability Status | ||
| Call Monitoring | ||
| Team Dashboard |
Tracking (1 vs 0)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Call History |
Voice (0 vs 18)
| Feature | Grasshopper | RingCentral |
|---|---|---|
| Auto Attendant | ||
| Call Forwarding | ||
| Call Monitoring | ||
| Call Queue Management | ||
| Call Recording | ||
| Call Routing Rules | ||
| Call Screening | ||
| Call Transcription | ||
| Call Transfer & Park | ||
| Call Whisper | ||
| Cloud Phone System | ||
| Conference Bridge | ||
| Interactive Voice Response | ||
| Scheduled Calls | ||
| Shared Voicemail |
Unique Features
Only in Grasshopper (36)
Multi-Device Sync
User Roles and Permissions
Call Metrics Dashboard
Auto Responder
Call Blocking
Call Transfer
Call Forwarding Rules
Extension System
IVR System
Conference Calling
Compliance Reporting
Fax to Email
International Calling
Local Phone Numbers
Toll-Free Numbers
Unlimited Local Numbers
Vanity Numbers
Voicemail to Email
Business Hours Settings
Caller ID Customization
+ 16 more unique features
Only in RingCentral (35)
Admin Controls
User Provisioning
Custom Reports
Quality Assurance Tools
Sentiment Analysis
Supervisor Dashboard
Company Directory
API & Webhooks
Meeting Calendar Integration
Meeting Recordings
Meeting Transcription
Screen Sharing
Video Conferencing
Virtual Meeting Rooms
Whiteboarding
Business SMS
Fax Management
Team Messaging
Do Not Disturb
Presence Synchronization
+ 15 more unique features
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