Grafana vs ServiceNow Cloud Observability
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Grafana offers more features (36 vs 7) and more integrations (25 vs 3). Starting price: Grafana at $19/mo vs ServiceNow Cloud Observability at Contact Sales. Grafana has 36 unique features while ServiceNow Cloud Observability has 7 unique features, with 0 features in common.
| Grafana | ServiceNow Cloud Observability | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 36 | 7 |
| AI-Powered Features | 4 | 2 |
| Starting Price | $19/mo | Contact Sales |
| Pricing Tiers | 3 | 1 |
| Integrations | 25 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 60% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| AI/ML Insights | ||
| Automated Anomaly Correlation | ||
| Contextual Root Cause Analysis | ||
| Grafana Assistant |
AI/Detection (0 vs 1)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Incident Detection |
Alerting (1 vs 1)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Alerting | ||
| Alerting and Incident Management |
Application Monitoring (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Application Observability |
Automation (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Configuration as Code |
Collaboration (0 vs 1)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Cross-Team Collaboration |
Cost Optimization (3 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Adaptive Logs | ||
| Adaptive Metrics | ||
| Cost Management |
Data Collection (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana Alloy |
Frontend Monitoring (2 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Frontend Observability | ||
| Grafana Faro |
Incident Management (2 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Incident Response Management | ||
| On-call Management |
Infrastructure Monitoring (2 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Infrastructure Observability | ||
| Kubernetes Monitoring |
Instrumentation (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana Beyla |
Integration (5 vs 2)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Data Source Plugins | ||
| OpenTelemetry Support | ||
| Plugins | ||
| Prometheus Exporters | ||
| Prometheus Integration | ||
| ServiceNow Platform Integration | ||
| Workflow Integration |
Logging (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana Loki |
Metrics (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana Mimir |
Monitoring (1 vs 2)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Cloud-Native App Monitoring | ||
| Infrastructure Visibility | ||
| SLO Management |
Profiling (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana Pyroscope |
Querying (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| PromQL and Graphite Queries |
Security (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Security and Governance |
Templates (2 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Dashboard Templates | ||
| Pre-built Solutions |
Testing (3 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana k6 | ||
| Performance Testing | ||
| Synthetic Monitoring |
Tracing (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Grafana Tempo |
Visualization (1 vs 0)
| Feature | Grafana | ServiceNow Cloud Observability |
|---|---|---|
| Dashboard Creation and Visualization |
Unique Features
Only in Grafana (36)
AI/ML Insights
Automated Anomaly Correlation
Contextual Root Cause Analysis
Grafana Assistant
Alerting
Application Observability
Configuration as Code
Adaptive Logs
Adaptive Metrics
Cost Management
Grafana Alloy
Frontend Observability
Grafana Faro
Incident Response Management
On-call Management
Infrastructure Observability
Kubernetes Monitoring
Grafana Beyla
Data Source Plugins
OpenTelemetry Support
+ 16 more unique features
Only in ServiceNow Cloud Observability (7)
Incident Detection
Alerting and Incident Management
Cross-Team Collaboration
ServiceNow Platform Integration
Workflow Integration
Cloud-Native App Monitoring
Infrastructure Visibility
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