GoToMyPC vs Re:amaze
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GoToMyPC offers fewer features (26 vs 47) and fewer integrations (0 vs 11). Starting price: GoToMyPC at Contact Sales vs Re:amaze at $29/mo. GoToMyPC has 25 unique features while Re:amaze has 46 unique features, with 1 features in common.
| GoToMyPC | Re:amaze | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 26 | 47 |
| AI-Powered Features | 0 | 9 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 0 | 11 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 85% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
Analytics (0 vs 7)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Automation (0 vs 6)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Order Bot | ||
| Welcome Bot | ||
| Workflows |
Collaboration (2 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Guest Access | ||
| Screen-Sharing Viewer | ||
| Team Presence |
Communication (0 vs 5)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Core Functionality (2 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Online Portal Access | ||
| Remote Computer Access |
Core Platform (0 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Shared Inbox |
Customization (0 vs 2)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Device Compatibility (2 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Cross-Platform Compatibility | ||
| Multi-Device Support |
Ease of Use (1 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Automatic Setup |
Forms (0 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Contact Forms |
Integration (0 vs 3)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (0 vs 4)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Marketing (0 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Push Campaigns |
Mobile (4 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Full Keyboard Access | ||
| Mobile Apps | ||
| Mouse Control | ||
| Screen Zoom |
Monitoring (0 vs 4)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Network (2 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Dynamic and Static IP Support | ||
| NAT/PAT Support |
Organization (0 vs 3)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Performance (1 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Data Compression |
Productivity (3 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Drag-and-Drop File Transfer | ||
| File Manager | ||
| Quick Answers | ||
| Remote Printing |
Reliability (1 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Active Connectivity Monitoring |
Scheduling (0 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| Office Hours |
Security (7 vs 1)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| 256-bit AES Encryption | ||
| Account Security Scoring | ||
| Firewall Compatibility | ||
| Free Antivirus | ||
| Host Access Codes | ||
| Multifactor Authentication | ||
| Role Permissions | ||
| Single Sign-On (SSO) |
Support (1 vs 0)
| Feature | GoToMyPC | Re:amaze |
|---|---|---|
| 24/7 Customer Support |
Unique Features
Only in GoToMyPC (25)
Guest Access
Screen-Sharing Viewer
Online Portal Access
Remote Computer Access
Cross-Platform Compatibility
Multi-Device Support
Automatic Setup
Full Keyboard Access
Mouse Control
Screen Zoom
Dynamic and Static IP Support
NAT/PAT Support
Data Compression
Drag-and-Drop File Transfer
File Manager
Remote Printing
Active Connectivity Monitoring
256-bit AES Encryption
Account Security Scoring
Firewall Compatibility
+ 5 more unique features
Only in Re:amaze (46)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 26 more unique features
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