LogMeIn Resolve vs Re:amaze
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
LogMeIn Resolve offers fewer features (21 vs 47) and fewer integrations (1 vs 11). Starting price: LogMeIn Resolve at Contact Sales vs Re:amaze at $29/mo. LogMeIn Resolve has 21 unique features while Re:amaze has 47 unique features, with 0 features in common.
| LogMeIn Resolve | Re:amaze | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 21 | 47 |
| AI-Powered Features | 3 | 9 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 0 | 5 |
| Integrations | 1 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 85% |
Feature Comparison by Category
AI (0 vs 5)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| AI Agent | ||
| AI Article Generation | ||
| AI Reply Drafting | ||
| AI-Powered FAQ Suggestions | ||
| Sentiment Analysis |
Analytics (2 vs 7)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| AI-powered Insights | ||
| AI-powered Reporting | ||
| Advanced Reporting | ||
| Connected Customer Insights | ||
| Customer Intents | ||
| Customer Satisfaction Ratings | ||
| Reporting | ||
| Satisfaction Surveys | ||
| Staff Performance Reporting |
Asset Management (1 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| IT Asset Management |
Automation (4 vs 6)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Chatbots | ||
| Cues | ||
| Custom Bots | ||
| Intelligent Automation | ||
| Order Bot | ||
| Patch Management | ||
| Remote Execution | ||
| Welcome Bot | ||
| Workflow Optimization | ||
| Workflows |
Collaboration (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Team Presence |
Communication (0 vs 5)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Classic Chat Mode | ||
| Live Chat | ||
| SMS and Voice Channels | ||
| Status Page | ||
| Video Calls |
Compliance (1 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Endpoint Compliance |
Core Platform (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Shared Inbox |
Customization (0 vs 2)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Custom Hosted Domain | ||
| Customizable Email Appearance |
Device Management (1 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Mobile Device Management |
Forms (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Contact Forms |
Integration (0 vs 3)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Email Integration | ||
| Social Media Channels | ||
| Website Integration |
Knowledge Base (0 vs 4)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| AI Knowledge Base | ||
| Article Feedback | ||
| FAQ Center | ||
| FAQ Edit History |
Marketing (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Push Campaigns |
Mobile (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Mobile Apps |
Monitoring (1 vs 4)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Alerting | ||
| Live Dashboard | ||
| Live Dashboard Customer Monitoring | ||
| Live View of Site Visitors | ||
| Peek |
Organization (0 vs 3)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Departments | ||
| Multibrand | ||
| Tags |
Performance (1 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Device Optimization |
Productivity (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Quick Answers |
Remote Access (1 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Unattended Remote Access |
Remote Management (1 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Remote Monitoring and Management |
Scheduling (0 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Office Hours |
Security (3 vs 1)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Antivirus | ||
| Resolve Data Protection Suite powered by Acronis | ||
| Role Permissions | ||
| Zero Trust Security Architecture |
Service Management (5 vs 0)
| Feature | LogMeIn Resolve | Re:amaze |
|---|---|---|
| Helpdesk | ||
| Knowledge Base | ||
| Problem Management | ||
| Service Management | ||
| Ticket Management |
Unique Features
Only in LogMeIn Resolve (21)
AI-powered Insights
AI-powered Reporting
IT Asset Management
Intelligent Automation
Patch Management
Remote Execution
Workflow Optimization
Endpoint Compliance
Mobile Device Management
Alerting
Device Optimization
Unattended Remote Access
Remote Monitoring and Management
Antivirus
Resolve Data Protection Suite powered by Acronis
Zero Trust Security Architecture
Helpdesk
Knowledge Base
Problem Management
Service Management
+ 1 more unique features
Only in Re:amaze (47)
AI Agent
AI Article Generation
AI Reply Drafting
AI-Powered FAQ Suggestions
Sentiment Analysis
Advanced Reporting
Connected Customer Insights
Customer Intents
Customer Satisfaction Ratings
Reporting
Satisfaction Surveys
Staff Performance Reporting
Chatbots
Cues
Custom Bots
Order Bot
Welcome Bot
Workflows
Team Presence
Classic Chat Mode
+ 27 more unique features
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