GoTo Connect vs Wave.video
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GoTo Connect offers more features (110 vs 33) and more integrations (6 vs 0). Starting price: GoTo Connect at Contact Sales vs Wave.video at $16/mo. GoTo Connect has 110 unique features while Wave.video has 33 unique features, with 0 features in common.
| GoTo Connect | Wave.video | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 110 | 33 |
| AI-Powered Features | 14 | 5 |
| Starting Price | Contact Sales | $16/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 6 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI (11 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| AI Call Summary | ||
| AI Call Transcripts | ||
| AI Chat Analysis | ||
| AI Meeting Summary | ||
| AI Optimization | ||
| AI Receptionist | ||
| AI Sentiment Analysis | ||
| AI Topic Detection | ||
| AI Topic Monitoring | ||
| AI Video Generation | ||
| Interaction Summaries | ||
| Supervisor Recovery |
Administration (9 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Call Management & Phone System | ||
| Custom Roles and Permissions | ||
| Device Management | ||
| GoPilot AI | ||
| Multi-Site Admin & Management | ||
| Single Sign-On | ||
| Sound Clips | ||
| Text-To-Speech | ||
| Unified Admin |
Analytics (0 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Video Analytics |
Analytics & Reporting (11 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Analytics | ||
| Call Reports | ||
| Call Routing Optimizer & Analytics | ||
| Customizable Dashboards | ||
| Enhanced Reporting | ||
| Interaction Details | ||
| Proactive System Alerts | ||
| Real-Time & Historical Reports | ||
| SMS Usage Reports | ||
| SMS/MMS Volume and Delivery Status | ||
| System Health Dashboard |
Assets (0 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Stock Library |
Audio (0 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Text to Speech |
Branding (0 vs 2)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Brand Manager | ||
| Logo Removal |
Collaboration (0 vs 3)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Folder Organization | ||
| Shared Login | ||
| User Permissions |
Contact Center (17 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Agent Dashboard | ||
| Agent Softphone | ||
| Attendant Console | ||
| Auto Queue Callback | ||
| Auto-Dialer | ||
| Call Campaign | ||
| Call Dispositions | ||
| Call Wrap-Up | ||
| Co-Browsing | ||
| Custom Ringback Music | ||
| Intelligent Call Routing | ||
| Monitor & Coach Agents | ||
| Position Announcement & Frequency | ||
| Priority Management | ||
| Ring Strategy |
Customer Experience (10 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Campaign Templates | ||
| Chat Assistant | ||
| Contact Segmentation | ||
| Custom Contact Fields | ||
| Custom Surveys | ||
| Facebook & Instagram Messenger Channel | ||
| SMS & MMS Campaigns | ||
| Shared Inbox | ||
| WebChat Channel | ||
| WhatsApp Channel |
Design (0 vs 2)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Background Removal | ||
| Thumbnail Maker |
Distribution (0 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Social Media Publishing |
Editing (0 vs 4)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Auto-generated Captions | ||
| Auto-generated Captions with Billing | ||
| Stylish Captions and Subtitles | ||
| Video Editor |
Export (0 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Video Download |
Hosting (0 vs 4)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Custom Video Player | ||
| Video Embedding | ||
| Video Hosting | ||
| Video Landing Pages |
Integration (4 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Advanced Integrations | ||
| Automated Call Logging | ||
| Basic Integrations | ||
| Click-to-Call |
Live Streaming (0 vs 7)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Guest Invitations | ||
| Live Streaming Scenes | ||
| Live Streaming Studio | ||
| Multistreaming | ||
| Pre-recorded Video Streaming | ||
| Presentation Sharing | ||
| Webinar Support |
Meetings & Video (12 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Breakout Rooms | ||
| Closed Captioning | ||
| Emoji & Audio Reactions | ||
| End-to-End Video Encryption | ||
| Flexible Layout | ||
| InRoom Link (H.323/SIP) | ||
| Local and Cloud Meeting Recording | ||
| Meeting Co-Organizers | ||
| Meeting Transcriptions | ||
| Miro Integration | ||
| Transcript Localization | ||
| Video Meetings |
Messaging (3 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Automated SMS Messages | ||
| SMS & MMS | ||
| Team Messaging |
Platform (4 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| 99.999% Reliability | ||
| Call from Any Device, Anywhere | ||
| Mobile and Desktop Applications | ||
| Scalability |
Recording (0 vs 4)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Multi-Camera Recording | ||
| Pause/Resume Recording | ||
| Screen Sharing | ||
| Video Recording |
Support (1 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| 24/7 Support |
Templates (0 vs 1)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Video Templates |
Voice & Call Management (28 vs 0)
| Feature | GoTo Connect | Wave.video |
|---|---|---|
| Auto Attendants | ||
| Call Filtering | ||
| Call Forwarding | ||
| Call Handling | ||
| Call On Hold | ||
| Call Queues | ||
| Call Recording | ||
| Cloud Phone System | ||
| Custom Messages & Greetings | ||
| Customizable Dial Plans | ||
| Dial-by-Name Directory | ||
| Emergency Calling (E911) | ||
| Free International Calling | ||
| Hosted VoIP Phone Service | ||
| Hot Desking |
Unique Features
Only in GoTo Connect (110)
Call Management & Phone System
Custom Roles and Permissions
Device Management
GoPilot AI
Multi-Site Admin & Management
Single Sign-On
Sound Clips
Text-To-Speech
Unified Admin
AI Call Summary
AI Call Transcripts
AI Chat Analysis
AI Meeting Summary
AI Optimization
AI Receptionist
AI Sentiment Analysis
AI Topic Detection
AI Topic Monitoring
Interaction Summaries
Supervisor Recovery
+ 90 more unique features
Only in Wave.video (33)
AI Video Generation
Video Analytics
Stock Library
Text to Speech
Brand Manager
Logo Removal
Folder Organization
Shared Login
User Permissions
Background Removal
Thumbnail Maker
Social Media Publishing
Auto-generated Captions
Auto-generated Captions with Billing
Stylish Captions and Subtitles
Video Editor
Video Download
Custom Video Player
Video Embedding
Video Hosting
+ 13 more unique features
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