GoTo Connect vs Airtime
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GoTo Connect offers more features (110 vs 22) and more integrations (6 vs 4). Starting price: GoTo Connect at Contact Sales vs Airtime at $30/mo. GoTo Connect has 110 unique features while Airtime has 22 unique features, with 0 features in common.
| GoTo Connect | Airtime | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 110 | 22 |
| AI-Powered Features | 14 | 0 |
| Starting Price | Contact Sales | $30/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 6 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 90% | 70% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| AI Call Summary | ||
| AI Call Transcripts | ||
| AI Chat Analysis | ||
| AI Meeting Summary | ||
| AI Optimization | ||
| AI Receptionist | ||
| AI Sentiment Analysis | ||
| AI Topic Detection | ||
| AI Topic Monitoring | ||
| Interaction Summaries | ||
| Supervisor Recovery |
Administration (9 vs 3)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Admin Dashboard | ||
| Call Management & Phone System | ||
| Centralized Billing | ||
| Custom Roles and Permissions | ||
| Device Management | ||
| Enterprise Content Management | ||
| GoPilot AI | ||
| Multi-Site Admin & Management | ||
| Single Sign-On | ||
| Sound Clips | ||
| Text-To-Speech | ||
| Unified Admin |
Analytics & Reporting (11 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Analytics | ||
| Call Reports | ||
| Call Routing Optimizer & Analytics | ||
| Customizable Dashboards | ||
| Enhanced Reporting | ||
| Interaction Details | ||
| Proactive System Alerts | ||
| Real-Time & Historical Reports | ||
| SMS Usage Reports | ||
| SMS/MMS Volume and Delivery Status | ||
| System Health Dashboard |
Collaboration (0 vs 5)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Stacks - Interactive Screensharing | ||
| Stacks - Material Gathering | ||
| Stacks - Multi-media Import | ||
| Stacks - Persistent Documents | ||
| Stacks - Real-time Presence |
Contact Center (17 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Agent Dashboard | ||
| Agent Softphone | ||
| Attendant Console | ||
| Auto Queue Callback | ||
| Auto-Dialer | ||
| Call Campaign | ||
| Call Dispositions | ||
| Call Wrap-Up | ||
| Co-Browsing | ||
| Custom Ringback Music | ||
| Intelligent Call Routing | ||
| Monitor & Coach Agents | ||
| Position Announcement & Frequency | ||
| Priority Management | ||
| Ring Strategy |
Customer Experience (10 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Campaign Templates | ||
| Chat Assistant | ||
| Contact Segmentation | ||
| Custom Contact Fields | ||
| Custom Surveys | ||
| Facebook & Instagram Messenger Channel | ||
| SMS & MMS Campaigns | ||
| Shared Inbox | ||
| WebChat Channel | ||
| WhatsApp Channel |
Integration (4 vs 2)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Advanced Integrations | ||
| Automated Call Logging | ||
| Basic Integrations | ||
| Click-to-Call | ||
| Multi-platform Compatibility | ||
| Public API |
Meetings & Video (12 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Breakout Rooms | ||
| Closed Captioning | ||
| Emoji & Audio Reactions | ||
| End-to-End Video Encryption | ||
| Flexible Layout | ||
| InRoom Link (H.323/SIP) | ||
| Local and Cloud Meeting Recording | ||
| Meeting Co-Organizers | ||
| Meeting Transcriptions | ||
| Miro Integration | ||
| Transcript Localization | ||
| Video Meetings |
Messaging (3 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Automated SMS Messages | ||
| SMS & MMS | ||
| Team Messaging |
Platform (4 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| 99.999% Reliability | ||
| Call from Any Device, Anywhere | ||
| Mobile and Desktop Applications | ||
| Scalability |
Presentation (0 vs 4)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Creator - Media Integration | ||
| Creator - Section Recording and Editing | ||
| Creator - Slide Import | ||
| Creator - Slide-Based Presentations |
Recording (0 vs 4)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Recorder - Desktop and Web Support | ||
| Recorder - Quick Updates | ||
| Recorder - Screen Recording | ||
| Recorder - Unlimited Storage |
Security (0 vs 1)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Single Sign-On (SSO) |
Support (1 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| 24/7 Support |
Video Enhancement (0 vs 3)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Camera - Custom Looks | ||
| Camera - GIF and Visual Reactions | ||
| Camera - Webcam Effects |
Voice & Call Management (28 vs 0)
| Feature | GoTo Connect | Airtime |
|---|---|---|
| Auto Attendants | ||
| Call Filtering | ||
| Call Forwarding | ||
| Call Handling | ||
| Call On Hold | ||
| Call Queues | ||
| Call Recording | ||
| Cloud Phone System | ||
| Custom Messages & Greetings | ||
| Customizable Dial Plans | ||
| Dial-by-Name Directory | ||
| Emergency Calling (E911) | ||
| Free International Calling | ||
| Hosted VoIP Phone Service | ||
| Hot Desking |
Unique Features
Only in GoTo Connect (110)
Call Management & Phone System
Custom Roles and Permissions
Device Management
GoPilot AI
Multi-Site Admin & Management
Single Sign-On
Sound Clips
Text-To-Speech
Unified Admin
AI Call Summary
AI Call Transcripts
AI Chat Analysis
AI Meeting Summary
AI Optimization
AI Receptionist
AI Sentiment Analysis
AI Topic Detection
AI Topic Monitoring
Interaction Summaries
Supervisor Recovery
+ 90 more unique features
Only in Airtime (22)
Admin Dashboard
Centralized Billing
Enterprise Content Management
Stacks - Interactive Screensharing
Stacks - Material Gathering
Stacks - Multi-media Import
Stacks - Persistent Documents
Stacks - Real-time Presence
Multi-platform Compatibility
Public API
Creator - Media Integration
Creator - Section Recording and Editing
Creator - Slide Import
Creator - Slide-Based Presentations
Recorder - Desktop and Web Support
Recorder - Quick Updates
Recorder - Screen Recording
Recorder - Unlimited Storage
Single Sign-On (SSO)
Camera - Custom Looks
+ 2 more unique features
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