GoTo Connect vs Livestorm
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
GoTo Connect offers more features (110 vs 98) and fewer integrations (6 vs 10). Starting price: GoTo Connect at Contact Sales vs Livestorm at $2.5/mo. GoTo Connect has 108 unique features while Livestorm has 96 unique features, with 2 features in common.
| GoTo Connect | Livestorm | |
|---|---|---|
| Category | Video Conferencing | Video Conferencing |
| Total Features | 110 | 98 |
| AI-Powered Features | 14 | 5 |
| Starting Price | Contact Sales | $2.5/mo |
| Pricing Tiers | 3 | 2 |
| Integrations | 6 | 10 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 90% | 95% |
Feature Comparison by Category
AI (11 vs 2)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| AI Call Summary | ||
| AI Call Transcripts | ||
| AI Chat Analysis | ||
| AI Content Repurposing | ||
| AI Meeting Summary | ||
| AI Optimization | ||
| AI Receptionist | ||
| AI Sentiment Analysis | ||
| AI Topic Detection | ||
| AI Topic Monitoring | ||
| AI Transcription | ||
| Interaction Summaries | ||
| Supervisor Recovery |
API (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Increased API Quota |
Accessibility (0 vs 2)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Live Captions | ||
| Replay Captions |
Administration (9 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Call Management & Phone System | ||
| Custom Roles and Permissions | ||
| Device Management | ||
| GoPilot AI | ||
| Multi-Site Admin & Management | ||
| Single Sign-On | ||
| Sound Clips | ||
| Text-To-Speech | ||
| Unified Admin |
Advanced (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| RTMP Input |
Analytics (0 vs 10)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Advanced Custom Reporting | ||
| Analytics | ||
| Attendance Rate Tracking | ||
| Contact Profiles | ||
| Data Export | ||
| Emoji Reactions Analysis | ||
| Questions and Chat Export | ||
| Replay Analytics | ||
| UTM Tracking | ||
| Webinar Conversion Rate |
Analytics & Reporting (11 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Analytics | ||
| Call Reports | ||
| Call Routing Optimizer & Analytics | ||
| Customizable Dashboards | ||
| Enhanced Reporting | ||
| Interaction Details | ||
| Proactive System Alerts | ||
| Real-Time & Historical Reports | ||
| SMS Usage Reports | ||
| SMS/MMS Volume and Delivery Status | ||
| System Health Dashboard |
Audio (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Noise Cancellation |
Automation (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Event Automation |
CRM (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Contacts Record |
Capacity (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Up to 3,000 Attendees |
Collaboration (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Virtual Whiteboards |
Contact Center (17 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Agent Dashboard | ||
| Agent Softphone | ||
| Attendant Console | ||
| Auto Queue Callback | ||
| Auto-Dialer | ||
| Call Campaign | ||
| Call Dispositions | ||
| Call Wrap-Up | ||
| Co-Browsing | ||
| Custom Ringback Music | ||
| Intelligent Call Routing | ||
| Monitor & Coach Agents | ||
| Position Announcement & Frequency | ||
| Priority Management | ||
| Ring Strategy |
Core (0 vs 8)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Browser-based | ||
| Device Versatility | ||
| Dial-in by Phone | ||
| File Sharing | ||
| Media Sharing | ||
| PowerPoint Embedding | ||
| Screen Sharing | ||
| Simultaneous Speakers |
Customer Experience (10 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Campaign Templates | ||
| Chat Assistant | ||
| Contact Segmentation | ||
| Custom Contact Fields | ||
| Custom Surveys | ||
| Facebook & Instagram Messenger Channel | ||
| SMS & MMS Campaigns | ||
| Shared Inbox | ||
| WebChat Channel | ||
| WhatsApp Channel |
Customization (0 vs 3)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Blurred & Virtual Backgrounds | ||
| Custom Branding | ||
| Custom Room Design |
Distribution (0 vs 2)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Restreaming | ||
| Stream via Embedded iFrame |
Email (0 vs 3)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Email Cadence with Replay | ||
| Email Delivery Status | ||
| Email Filter |
Engagement (0 vs 11)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Breakout Rooms | ||
| Chat | ||
| Emoji Reactions | ||
| Link Sharing | ||
| One-Click Invite | ||
| People Tab | ||
| Polls | ||
| Q&A | ||
| Q&A Live Answer Banner | ||
| Question Upvotes | ||
| Raise Hand |
Event Management (0 vs 6)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Calendar View | ||
| Multi-Session Events | ||
| On-Demand Events | ||
| Private Events | ||
| Public Events | ||
| Timer |
Infrastructure (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Video Hosting Region |
Integration (4 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Advanced Integrations | ||
| Automated Call Logging | ||
| Basic Integrations | ||
| Click-to-Call | ||
| Livestorm Embed |
Integrations (0 vs 4)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| CRM Integrations | ||
| Calendar Integrations | ||
| Livestorm API | ||
| Livestorm Plugin SDK |
Localization (0 vs 3)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Live Interpretation via Interprefy | ||
| Multi-Language Support | ||
| RTL (Right-to-left) Support |
Marketing (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Built-in Social Sharing |
Marketing Automation (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Email Cadences |
Meetings & Video (12 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Breakout Rooms | ||
| Closed Captioning | ||
| Emoji & Audio Reactions | ||
| End-to-End Video Encryption | ||
| Flexible Layout | ||
| InRoom Link (H.323/SIP) | ||
| Local and Cloud Meeting Recording | ||
| Meeting Co-Organizers | ||
| Meeting Transcriptions | ||
| Miro Integration | ||
| Transcript Localization | ||
| Video Meetings |
Messaging (3 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Automated SMS Messages | ||
| SMS & MMS | ||
| Team Messaging |
Moderation (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Speaking Permissions |
Platform (4 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| 99.999% Reliability | ||
| Call from Any Device, Anywhere | ||
| Mobile and Desktop Applications | ||
| Scalability |
Post-Event (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Certificate Delivery |
Recording (0 vs 5)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Instant Replays | ||
| Live to On-Demand Conversion | ||
| Recording Control | ||
| Transcripts | ||
| Unlimited Replay Storage |
Registration (0 vs 5)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Company Page | ||
| Custom Fields Registration | ||
| Embeddable Registration Widget | ||
| Registration Limit | ||
| Registration Pages |
Security (0 vs 5)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| EU-Hosted | ||
| GDPR Compliance | ||
| ISO 27001 Certified | ||
| SAML SSO | ||
| Security Review & MSA Support |
Support (1 vs 8)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| 24/7 Support | ||
| Dedicated Customer Success Manager | ||
| Executive Business Reviews | ||
| Personalized Training | ||
| Shadowing by Livestorm Expert | ||
| Standard Support | ||
| Technical Support Consultant | ||
| VIP Onboarding | ||
| VIP Support & SLA |
Team Management (0 vs 6)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Moderators | ||
| Multiple Workspaces | ||
| Session Roles | ||
| Team-wide Accounts | ||
| Unlimited Team Members | ||
| Workspace Roles |
User Experience (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Automatic Picture-in-Picture |
Video Quality (0 vs 1)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Full HD Video |
Voice & Call Management (28 vs 0)
| Feature | GoTo Connect | Livestorm |
|---|---|---|
| Auto Attendants | ||
| Call Filtering | ||
| Call Forwarding | ||
| Call Handling | ||
| Call On Hold | ||
| Call Queues | ||
| Call Recording | ||
| Cloud Phone System | ||
| Custom Messages & Greetings | ||
| Customizable Dial Plans | ||
| Dial-by-Name Directory | ||
| Emergency Calling (E911) | ||
| Free International Calling | ||
| Hosted VoIP Phone Service | ||
| Hot Desking |
Unique Features
Only in GoTo Connect (108)
Call Management & Phone System
Custom Roles and Permissions
Device Management
GoPilot AI
Multi-Site Admin & Management
Single Sign-On
Sound Clips
Text-To-Speech
Unified Admin
AI Call Summary
AI Call Transcripts
AI Chat Analysis
AI Meeting Summary
AI Optimization
AI Receptionist
AI Sentiment Analysis
AI Topic Detection
AI Topic Monitoring
Interaction Summaries
Supervisor Recovery
+ 88 more unique features
Only in Livestorm (96)
Live Captions
Replay Captions
RTMP Input
AI Content Repurposing
AI Transcription
Advanced Custom Reporting
Attendance Rate Tracking
Contact Profiles
Data Export
Emoji Reactions Analysis
Questions and Chat Export
Replay Analytics
UTM Tracking
Webinar Conversion Rate
Increased API Quota
Noise Cancellation
Event Automation
Up to 3,000 Attendees
Virtual Whiteboards
Browser-based
+ 76 more unique features
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