RingCentral vs RingCentral
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RingCentral offers more features (48 vs 44) and fewer integrations (9 vs 30). Starting price: RingCentral at Free vs RingCentral at $10/mo. RingCentral has 43 unique features while RingCentral has 39 unique features, with 5 features in common.
| RingCentral | RingCentral | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 48 | 44 |
| AI-Powered Features | 5 | 6 |
| Starting Price | Free | $10/mo |
| Pricing Tiers | 1 | 4 |
| Integrations | 9 | 30 |
| Shared Features | 5 | |
| Shared Integrations | 6 | |
| Data Quality | 80% | 72% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| AI Assistant | ||
| AI Conversation Expert | ||
| AI Receptionist | ||
| Live Transcription |
Access (3 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Cross-Device Switching | ||
| Mobile App Access | ||
| Web Browser Access |
Administration (4 vs 2)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Admin Controls | ||
| Cost Center Management | ||
| Custom Roles and Permissions | ||
| Multi-Support Admin | ||
| Team Administration | ||
| User Provisioning |
Analytics (3 vs 5)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Adoption Analytics | ||
| Advanced Meeting Insights | ||
| Business Analytics | ||
| Call Analytics | ||
| Custom Reports | ||
| Quality Assurance Tools | ||
| Sentiment Analysis | ||
| Supervisor Dashboard |
Automation (1 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Custom Workflows |
Call Management (3 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Call Delegation | ||
| Call Queues | ||
| Call Screening |
Collaboration (6 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Breakout Rooms | ||
| File Sharing | ||
| Screen Sharing | ||
| Team Connect | ||
| Team Huddle | ||
| Whiteboard |
Communication (2 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Fax Service | ||
| Team Messaging |
Directory (0 vs 2)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Company Directory | ||
| Contact Management |
Engagement (1 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Participant Reactions |
Integration (3 vs 1)
| Feature | RingCentral | RingCentral |
|---|---|---|
| API & Webhooks | ||
| Calendar Integration | ||
| Microsoft Teams Integration | ||
| RingCentral Add-Ins |
Meetings (0 vs 7)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Meeting Calendar Integration | ||
| Meeting Recordings | ||
| Meeting Transcription | ||
| Screen Sharing | ||
| Video Conferencing | ||
| Virtual Meeting Rooms | ||
| Whiteboarding |
Messaging (1 vs 3)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Business SMS | ||
| Fax Management | ||
| Team Messaging |
Mobile (0 vs 1)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Mobile App |
Presence (0 vs 2)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Do Not Disturb | ||
| Presence Synchronization |
Presentation (1 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Presentation Modes |
Productivity (1 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Task Management |
Recording (1 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Meeting Recording |
Scheduling (1 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Personal Meeting Links |
Security (5 vs 3)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Compliance Recording | ||
| Dynamic End-to-End Encryption | ||
| Encryption | ||
| Guest Allowance | ||
| Password Protection | ||
| Two-Factor Authentication | ||
| User Authentication | ||
| Waiting Room |
Video (3 vs 0)
| Feature | RingCentral | RingCentral |
|---|---|---|
| HD Audio and Video | ||
| Video Conferencing | ||
| Virtual Backgrounds |
Voice (5 vs 18)
| Feature | RingCentral | RingCentral |
|---|---|---|
| Auto Attendant | ||
| Business Phone System | ||
| Call Forwarding | ||
| Call Monitoring | ||
| Call Queue Management | ||
| Call Recording | ||
| Call Routing Rules | ||
| Call Screening | ||
| Call Transcription | ||
| Call Transfer & Park | ||
| Call Whisper | ||
| Cloud Phone System | ||
| Conference Bridge | ||
| Interactive Voice Response | ||
| International Calling Plans |
Unique Features
Only in RingCentral (43)
Cross-Device Switching
Mobile App Access
Web Browser Access
Cost Center Management
Custom Roles and Permissions
Multi-Support Admin
Team Administration
AI Assistant
AI Conversation Expert
AI Receptionist
Live Transcription
Adoption Analytics
Advanced Meeting Insights
Business Analytics
Custom Workflows
Call Delegation
Call Queues
Breakout Rooms
File Sharing
Team Connect
+ 23 more unique features
Only in RingCentral (39)
Admin Controls
User Provisioning
Call Analytics
Custom Reports
Quality Assurance Tools
Sentiment Analysis
Supervisor Dashboard
Company Directory
Contact Management
API & Webhooks
Meeting Calendar Integration
Meeting Recordings
Meeting Transcription
Virtual Meeting Rooms
Whiteboarding
Fax Management
Mobile App
Do Not Disturb
Presence Synchronization
Compliance Recording
+ 19 more unique features
Want to build your own alternative to RingCentral or RingCentral?
Analyze it with Reap