RingCentral vs Microsoft Teams
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RingCentral offers more features (48 vs 46) and fewer integrations (9 vs 30). Starting price: RingCentral at Free vs Microsoft Teams at $4/mo. RingCentral has 44 unique features while Microsoft Teams has 42 unique features, with 4 features in common.
| RingCentral | Microsoft Teams | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 48 | 46 |
| AI-Powered Features | 5 | 9 |
| Starting Price | Free | $4/mo |
| Pricing Tiers | 1 | 7 |
| Integrations | 9 | 30 |
| Shared Features | 4 | |
| Shared Integrations | 5 | |
| Data Quality | 80% | 73% |
Feature Comparison by Category
AI (4 vs 3)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| AI Assistant | ||
| AI Conversation Expert | ||
| AI Receptionist | ||
| Copilot for Microsoft 365 | ||
| Intelligent Speaker Attribution | ||
| Live Transcription | ||
| Smart Recap |
Access (3 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Cross-Device Switching | ||
| Mobile App Access | ||
| Web Browser Access |
Access Control (0 vs 3)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Channel Privacy Settings | ||
| Guest Access | ||
| Team Owners and Members |
Accessibility (0 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Meeting Subtitles and Captions |
Administration (4 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Cost Center Management | ||
| Custom Roles and Permissions | ||
| Device Management | ||
| Multi-Support Admin | ||
| Team Administration |
Analytics (3 vs 4)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Admin Analytics | ||
| Adoption Analytics | ||
| Advanced Meeting Insights | ||
| Automatic Attendance | ||
| Business Analytics | ||
| Call Analytics | ||
| Meeting Quality Analytics |
Automation (1 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Bots | ||
| Custom Workflows |
Call Management (3 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Call Delegation | ||
| Call Queues | ||
| Call Screening |
Collaboration (6 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Breakout Rooms | ||
| File Sharing | ||
| Screen Sharing | ||
| Team Connect | ||
| Team Huddle | ||
| Whiteboard |
Communication (2 vs 7)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Audio Calling | ||
| Call Forwarding | ||
| Call Parking | ||
| Call Recording | ||
| Call Transfer | ||
| Fax Service | ||
| Team Chat | ||
| Team Messaging | ||
| Voicemail Transcription |
Compliance (0 vs 2)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Moderation Tools | ||
| eDiscovery and Legal Hold |
Desktop (0 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Desktop Apps |
Engagement (1 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Participant Reactions | ||
| Polls and Surveys |
File Management (0 vs 2)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Co-authoring | ||
| File Sharing |
Integration (3 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Apps and Tabs | ||
| Calendar Integration | ||
| Microsoft Teams Integration | ||
| RingCentral Add-Ins |
Meetings (0 vs 8)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Breakout Rooms | ||
| Hand Raising | ||
| Live Events | ||
| Meeting Recordings | ||
| Screen Sharing | ||
| Together Mode | ||
| Video Meetings | ||
| Virtual Background |
Messaging (1 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Business SMS |
Mobile (0 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Mobile Apps |
Organization (0 vs 2)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Favorites and Pinning | ||
| Org-wide Teams |
Presentation (1 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Presentation Modes |
Productivity (1 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Task Management |
Recording (1 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Meeting Recording |
Scheduling (1 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Personal Meeting Links |
Search (0 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Message Search |
Security (5 vs 5)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Advanced Threat Protection | ||
| Conditional Access | ||
| Data Loss Prevention | ||
| Dynamic End-to-End Encryption | ||
| Encryption | ||
| Guest Allowance | ||
| Password Protection | ||
| Two-Factor Authentication | ||
| User Authentication | ||
| Waiting Room |
Video (3 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| HD Audio and Video | ||
| Video Conferencing | ||
| Virtual Backgrounds |
Voice (5 vs 0)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Business Phone System | ||
| International Calling Plans | ||
| Unlimited US/Canada Calls | ||
| Unlimited VoIP Calls | ||
| Visual Voicemail |
Web (0 vs 1)
| Feature | RingCentral | Microsoft Teams |
|---|---|---|
| Web Client |
Unique Features
Only in RingCentral (44)
Cross-Device Switching
Mobile App Access
Web Browser Access
Cost Center Management
Custom Roles and Permissions
Multi-Support Admin
Team Administration
AI Assistant
AI Conversation Expert
AI Receptionist
Live Transcription
Adoption Analytics
Advanced Meeting Insights
Business Analytics
Custom Workflows
Call Delegation
Call Queues
Call Screening
Team Connect
Team Huddle
+ 24 more unique features
Only in Microsoft Teams (42)
Channel Privacy Settings
Guest Access
Team Owners and Members
Meeting Subtitles and Captions
Device Management
Copilot for Microsoft 365
Intelligent Speaker Attribution
Smart Recap
Admin Analytics
Automatic Attendance
Call Analytics
Meeting Quality Analytics
Bots
Audio Calling
Call Forwarding
Call Parking
Call Recording
Call Transfer
Team Chat
Voicemail Transcription
+ 22 more unique features
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