RingCentral vs Matrix
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
RingCentral offers more features (48 vs 8) and more integrations (9 vs 0). Starting price: RingCentral at Free vs Matrix at Contact Sales. RingCentral has 48 unique features while Matrix has 8 unique features, with 0 features in common.
| RingCentral | Matrix | |
|---|---|---|
| Category | Communication & Collaboration | Communication & Collaboration |
| Total Features | 48 | 8 |
| AI-Powered Features | 5 | 0 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 1 | 1 |
| Integrations | 9 | 0 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 50% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| AI Assistant | ||
| AI Conversation Expert | ||
| AI Receptionist | ||
| Live Transcription |
Access (3 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Cross-Device Switching | ||
| Mobile App Access | ||
| Web Browser Access |
Administration (4 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Cost Center Management | ||
| Custom Roles and Permissions | ||
| Multi-Support Admin | ||
| Team Administration |
Analytics (3 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Adoption Analytics | ||
| Advanced Meeting Insights | ||
| Business Analytics |
Architecture (0 vs 2)
| Feature | RingCentral | Matrix |
|---|---|---|
| Open Source | ||
| Specification |
Automation (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Custom Workflows |
Call Management (3 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Call Delegation | ||
| Call Queues | ||
| Call Screening |
Collaboration (6 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Breakout Rooms | ||
| File Sharing | ||
| Screen Sharing | ||
| Team Connect | ||
| Team Huddle | ||
| Whiteboard |
Communication (2 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Fax Service | ||
| Team Messaging |
Community Management (0 vs 1)
| Feature | RingCentral | Matrix |
|---|---|---|
| Community Spaces |
Core Functionality (0 vs 2)
| Feature | RingCentral | Matrix |
|---|---|---|
| Chat | ||
| Decentralized Communication |
Developer Tools (0 vs 3)
| Feature | RingCentral | Matrix |
|---|---|---|
| Application Development | ||
| Developer Documentation | ||
| Developer Ecosystem |
Engagement (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Participant Reactions |
Integration (3 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Calendar Integration | ||
| Microsoft Teams Integration | ||
| RingCentral Add-Ins |
Messaging (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Business SMS |
Presentation (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Presentation Modes |
Productivity (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Task Management |
Recording (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Meeting Recording |
Scheduling (1 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Personal Meeting Links |
Security (5 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Dynamic End-to-End Encryption | ||
| Guest Allowance | ||
| Password Protection | ||
| User Authentication | ||
| Waiting Room |
Video (3 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| HD Audio and Video | ||
| Video Conferencing | ||
| Virtual Backgrounds |
Voice (5 vs 0)
| Feature | RingCentral | Matrix |
|---|---|---|
| Business Phone System | ||
| International Calling Plans | ||
| Unlimited US/Canada Calls | ||
| Unlimited VoIP Calls | ||
| Visual Voicemail |
Unique Features
Only in RingCentral (48)
Cross-Device Switching
Mobile App Access
Web Browser Access
Cost Center Management
Custom Roles and Permissions
Multi-Support Admin
Team Administration
AI Assistant
AI Conversation Expert
AI Receptionist
Live Transcription
Adoption Analytics
Advanced Meeting Insights
Business Analytics
Custom Workflows
Call Delegation
Call Queues
Call Screening
Breakout Rooms
File Sharing
+ 28 more unique features
Only in Matrix (8)
Open Source
Specification
Community Spaces
Chat
Decentralized Communication
Application Development
Developer Documentation
Developer Ecosystem
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