Freshsales vs Studio Ninja
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 33) and more integrations (10 vs 9). Starting price: Freshsales at $9/mo vs Studio Ninja at $16/mo. Freshsales has 74 unique features while Studio Ninja has 32 unique features, with 1 features in common.
| Freshsales | Studio Ninja | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 33 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $9/mo | $16/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 10 | 9 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (6 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 2)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Payment Reminders | ||
| Sales Sequences | ||
| Workflow Automation | ||
| Workflows for Custom Modules |
Booking Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Online Booking |
Branding (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Custom Branding |
Client Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Client Portal |
Communication (11 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Compliance (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| GDPR Compliance |
Contact Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Address Book |
Context (5 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 2)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Labelling | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Job Type Customisation | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Document Management (0 vs 2)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Electronic Signatures | ||
| Quotes and Contracts |
Email Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Email Tracking |
Forms (0 vs 2)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Contact Forms | ||
| Questionnaires |
Infrastructure (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Cloud-based Access |
Integrations (3 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Invoicing (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Invoicing |
Localization (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Multilingual Support |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Migration (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Free Data Migration |
Mobile (7 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Payments (0 vs 2)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Online Payments | ||
| Payment Schedules |
Payments/Reporting (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Payments and Analytics |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| CPQ License | ||
| Task Management |
Project Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Job Tracking |
Reporting (0 vs 2)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Income Reporting | ||
| Key Stats Dashboard |
Sales Analytics (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Lead Sources |
Sales/CRM (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Lead Management |
Scheduling (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Appointment Booking |
Security (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Security |
Support (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| 24-Hour Support |
Task Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Task List |
Tax Management (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Custom Taxes |
Templates (0 vs 1)
| Feature | Freshsales | Studio Ninja |
|---|---|---|
| Sample Templates |
Unique Features
Only in Freshsales (74)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 54 more unique features
Only in Studio Ninja (32)
Payment Reminders
Workflow Automation
Online Booking
Custom Branding
Client Portal
GDPR Compliance
Address Book
Custom Labelling
Job Type Customisation
Electronic Signatures
Quotes and Contracts
Email Tracking
Contact Forms
Questionnaires
Cloud-based Access
Invoicing
Multilingual Support
Free Data Migration
Online Payments
Payment Schedules
+ 12 more unique features
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