Freshsales vs REDX
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 34) and more integrations (10 vs 4). Starting price: Freshsales at $9/mo vs REDX at $60/mo. Freshsales has 75 unique features while REDX has 34 unique features, with 0 features in common.
| Freshsales | REDX | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 34 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $9/mo | $60/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 10 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (6 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (0 vs 1)
| Feature | Freshsales | REDX |
|---|---|---|
| Vortex® CRM |
Communication (11 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Communication & Outreach (0 vs 6)
| Feature | Freshsales | REDX |
|---|---|---|
| Multi-Line Power Dialer (3 Lines) | ||
| Power Dialer | ||
| Queue Automation | ||
| Single-Line Power Dialer | ||
| Spam Free Dialing | ||
| Voicemail Drop |
Compliance & Security (0 vs 2)
| Feature | Freshsales | REDX |
|---|---|---|
| DNC Protection | ||
| TCPA Compliance Tools |
Content & Education (0 vs 1)
| Feature | Freshsales | REDX |
|---|---|---|
| Newsletter Subscription |
Context (5 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Data & Analytics (0 vs 4)
| Feature | Freshsales | REDX |
|---|---|---|
| Homeowner Data | ||
| Market Stats | ||
| Plus Insights™ | ||
| Skip Tracing |
Integrations (3 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Products (0 vs 5)
| Feature | Freshsales | REDX |
|---|---|---|
| Expired Leads (Cancelleds) | ||
| For Rent By Owner (FRBO) Leads | ||
| For Sale By Owner (FSBO) Leads | ||
| GeoLeads™ (Circle Prospecting) | ||
| Pre-Foreclosure Leads |
Marketing Automation (7 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Marketing Tools (0 vs 6)
| Feature | Freshsales | REDX |
|---|---|---|
| Ad Builder | ||
| Brand Builder | ||
| DIY Mailers | ||
| Done-For-You Postcards | ||
| Postcards & Direct Mail | ||
| Social Media Ads |
Mobile (7 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (7 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | REDX |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting & Analytics (0 vs 2)
| Feature | Freshsales | REDX |
|---|---|---|
| Call Tracking | ||
| Real-Time Performance Monitoring |
Team Management (0 vs 3)
| Feature | Freshsales | REDX |
|---|---|---|
| REDX Teams | ||
| Seamless Lead Distribution | ||
| Team-Wide Dialing |
Training & Education (0 vs 4)
| Feature | Freshsales | REDX |
|---|---|---|
| 3-Day Bootcamp | ||
| Expert Training & Scripts | ||
| In-Depth Tech Training | ||
| REDX University |
Unique Features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
Only in REDX (34)
Multi-Line Power Dialer (3 Lines)
Power Dialer
Queue Automation
Single-Line Power Dialer
Spam Free Dialing
Voicemail Drop
DNC Protection
TCPA Compliance Tools
Newsletter Subscription
Vortex® CRM
Homeowner Data
Market Stats
Plus Insights™
Skip Tracing
Expired Leads (Cancelleds)
For Rent By Owner (FRBO) Leads
For Sale By Owner (FSBO) Leads
GeoLeads™ (Circle Prospecting)
Pre-Foreclosure Leads
Ad Builder
+ 14 more unique features
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