Freshsales vs Podium
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 23) and more integrations (10 vs 2). Starting price: Freshsales at $9/mo vs Podium at Contact Sales. Freshsales has 75 unique features while Podium has 23 unique features, with 0 features in common.
| Freshsales | Podium | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 23 |
| AI-Powered Features | 11 | 11 |
| Starting Price | $9/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 10 | 2 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (11 vs 5)
| Feature | Freshsales | Podium |
|---|---|---|
| AI Employee | ||
| AI Response Generation | ||
| AI Voice Agent | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Industry-Specific AI Training | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rapid Lead Response | ||
| Rephrase, Expand, and Enhance text by Freddy AI |
Analytics (6 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 3)
| Feature | Freshsales | Podium |
|---|---|---|
| Advanced Workflows | ||
| Appointment Scheduling | ||
| Auto-assignment Rules | ||
| Automations | ||
| Basic Workflows | ||
| Repeat Business Automation | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
Communication (11 vs 2)
| Feature | Freshsales | Podium |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Calls | ||
| Phone Integration | ||
| SMS Integration | ||
| Unified Inbox | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customer Service (0 vs 1)
| Feature | Freshsales | Podium |
|---|---|---|
| 24/7 Customer Service |
Customization (11 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Integrations (3 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Capture (0 vs 1)
| Feature | Freshsales | Podium |
|---|---|---|
| Website Chat |
Lead Management (0 vs 2)
| Feature | Freshsales | Podium |
|---|---|---|
| Lead Capture | ||
| Lead Consolidation |
Marketing (0 vs 1)
| Feature | Freshsales | Podium |
|---|---|---|
| Text Marketing |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Payments (0 vs 1)
| Feature | Freshsales | Podium |
|---|---|---|
| Podium Payments |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | Podium |
|---|---|---|
| CPQ License | ||
| Task Management |
Reviews & Reputation (0 vs 2)
| Feature | Freshsales | Podium |
|---|---|---|
| Automated Review Collection | ||
| Review Management |
Setup & Onboarding (0 vs 2)
| Feature | Freshsales | Podium |
|---|---|---|
| Quick Setup | ||
| Step-by-Step Onboarding |
Support (0 vs 3)
| Feature | Freshsales | Podium |
|---|---|---|
| Dedicated Customer Success Managers | ||
| Phone & Chat Support | ||
| Resource Center |
Unique Features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
Only in Podium (23)
AI Employee
AI Response Generation
AI Voice Agent
Industry-Specific AI Training
Rapid Lead Response
Appointment Scheduling
Automations
Repeat Business Automation
Phone Calls
Unified Inbox
24/7 Customer Service
Website Chat
Lead Capture
Lead Consolidation
Text Marketing
Podium Payments
Automated Review Collection
Review Management
Quick Setup
Step-by-Step Onboarding
+ 3 more unique features
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