Freshsales vs Maximizer CRM

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Freshsales offers fewer features (75 vs 93) and more integrations (10 vs 2). Starting price: Freshsales at $9/mo vs Maximizer CRM at $65/mo. Freshsales has 71 unique features while Maximizer CRM has 89 unique features, with 4 features in common.

FreshsalesMaximizer CRM
CategoryCRMCRM
Total Features7593
AI-Powered Features117
Starting Price$9/mo$65/mo
Pricing Tiers47
Integrations102
Shared Features4
Shared Integrations1
Data Quality95%80%

Feature Comparison by Category

AI (11 vs 7)

FeatureFreshsalesMaximizer CRM
AI Data Capture
AI-Driven Leading Indicators
AI-Powered Insights
AI-Powered Playbooks
Activity Timeline
Contact Scoring
Contact Scoring by Freddy AI
Deal Coaching
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection

Analytics (6 vs 0)

FeatureFreshsalesMaximizer CRM
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis

Automation (5 vs 1)

FeatureFreshsalesMaximizer CRM
Advanced Workflows
Auto-assignment Rules
Automate Workflows
Basic Workflows
Sales Sequences
Workflows for Custom Modules

Calendar (0 vs 1)

FeatureFreshsalesMaximizer CRM
Calendar & Appointments

Collaboration (0 vs 1)

FeatureFreshsalesMaximizer CRM
Collaboration & Teamwork

Communication (11 vs 2)

FeatureFreshsalesMaximizer CRM
Apple Business Chat
Bring Your Own Carrier (B.Y.O.C)
Built-in Chat, Email, & Phone
Call Logs
Chat Campaigns
Contextual Collaboration with Slack
Email Integration
Email Templates
Emails
Internal Notifications
Phone Integration
SMS Integration
WhatsApp Business Integration

Contact Management (0 vs 2)

FeatureFreshsalesMaximizer CRM
Manage Contacts
Multiple Contact Entry Types

Context (5 vs 0)

FeatureFreshsalesMaximizer CRM
Activity Timeline
Auto-profile Enrichment
Details Section
Highlight Cards
Summary Section

Customization (11 vs 3)

FeatureFreshsalesMaximizer CRM
Advanced Custom Fields
Audit Logs
Contact Lifecycle Stages
Custom Fields
Custom Modules
Custom Roles
Custom Sales Activities
Customizable Fields & Lists
Customizable Interface
Customizable Sales & Service Processes
Field-level Permissions
Multi-currency and Multi-language
Record Types
Sandbox

Data Integration (0 vs 1)

FeatureFreshsalesMaximizer CRM
Investment and Insurance Data

Data Management (0 vs 2)

FeatureFreshsalesMaximizer CRM
Automated Back-Ups
Data Import / Export

Data Organization (0 vs 1)

FeatureFreshsalesMaximizer CRM
Product & Record Categorization

Development (0 vs 1)

FeatureFreshsalesMaximizer CRM
Sandbox Environments

Document Management (0 vs 1)

FeatureFreshsalesMaximizer CRM
Documents

Goals (0 vs 1)

FeatureFreshsalesMaximizer CRM
Revenue & Activity Target Setting

Infrastructure (0 vs 1)

FeatureFreshsalesMaximizer CRM
Data Centers

Integration (0 vs 6)

FeatureFreshsalesMaximizer CRM
App Marketplace (Limited)
Email & Calendar
Email Integration
Integration Solutions
Open API
Outlook Integration

Integrations (3 vs 0)

FeatureFreshsalesMaximizer CRM
API Access
Freshworks Marketplace
Webhooks

Interaction Tracking (0 vs 2)

FeatureFreshsalesMaximizer CRM
Interaction History
Track Interactions

Lead Management (0 vs 2)

FeatureFreshsalesMaximizer CRM
Lead Handling

Maintenance (0 vs 1)

FeatureFreshsalesMaximizer CRM
Automated Updates

Marketing (0 vs 1)

FeatureFreshsalesMaximizer CRM
Email Campaigns

Marketing Automation (7 vs 0)

FeatureFreshsalesMaximizer CRM
Conversion Rate Optimization
Landing Pages
Marketing Journey Builder
Marketing Lists
Segments
Visual Email Builder
Web Forms

Mobile (7 vs 2)

FeatureFreshsalesMaximizer CRM
Check-in
Gmail Add-on
Google Maps Integration
Mobile App
Mobile Application
Offline Mode
Outlook Add-on
Voice Notes

Notes (0 vs 1)

FeatureFreshsalesMaximizer CRM
Notes

Notifications (0 vs 3)

FeatureFreshsalesMaximizer CRM
Customizable Notifications
Mobile Notifications
Notification Center

Opportunity Management (0 vs 1)

FeatureFreshsalesMaximizer CRM
Manage Opportunities

Organization (0 vs 1)

FeatureFreshsalesMaximizer CRM
Favorite Lists

Pipeline Management (7 vs 4)

FeatureFreshsalesMaximizer CRM
Advanced Pipeline Management
Dynamic Pipeline
Kanban Boards
Kanban View
Multiple Sales Pipelines
Product Catalog
Rotten Deals
Sales Forecasting
Sales Goals
Sales Pipelines and Funnels
Territory Management

Planning (0 vs 2)

FeatureFreshsalesMaximizer CRM
Action Plans
Upcoming Reviews

Process Management (0 vs 1)

FeatureFreshsalesMaximizer CRM
Pre-Built Sales Processes

Productivity (2 vs 0)

FeatureFreshsalesMaximizer CRM
CPQ License
Task Management

Reporting (0 vs 18)

FeatureFreshsalesMaximizer CRM
Accounts Management Reporting
Activity Reporting
Basic Dashboards
Consolidated Timeline Reporting
Contacts Management Reporting
Custom Dashboards
Custom Data Visualization Tool
Leads Reporting
Notes Reporting
Pipeline Reporting
Real-Time Reporting and Analytics
Reports & Analytics
Sales Forecasting Reporting
Sales Intelligence (Pre-Built Dashboards)
Sales Management Reporting

Revenue Tracking (0 vs 1)

FeatureFreshsalesMaximizer CRM
Revenue Types

Search (0 vs 2)

FeatureFreshsalesMaximizer CRM
Build & Save Searches
Custom Searches

Security (0 vs 4)

FeatureFreshsalesMaximizer CRM
Data Encryption
Data Security & Surveillance
Permissions by Record Type
Permissions by User/Role

Service Management (0 vs 2)

FeatureFreshsalesMaximizer CRM
Advanced Case / Service Plan Management
Customer Service Cases

Services (0 vs 5)

FeatureFreshsalesMaximizer CRM
Customization
Customization Assurance
Data Migration
Database Upgrades
Implementation & Configuration

Storage (0 vs 2)

FeatureFreshsalesMaximizer CRM
Expanded Contact Storage (100K+)
Expanded Data Storage (100GB+)

Support (0 vs 3)

FeatureFreshsalesMaximizer CRM
In-House Support
Special Onboarding and Support
Training

Task Management (0 vs 2)

FeatureFreshsalesMaximizer CRM
Set Tasks and Reminders
Task Management

Tracking (0 vs 1)

FeatureFreshsalesMaximizer CRM
Activity Tracking

Visualization (0 vs 1)

FeatureFreshsalesMaximizer CRM
Visualize Family Connections

Unique Features

Only in Freshsales (71)

Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows

+ 51 more unique features

Only in Maximizer CRM (89)

AI Data Capture
AI-Driven Leading Indicators
AI-Powered Insights
AI-Powered Playbooks
Deal Coaching
Personalized Meeting Prep Assistant
Automate Workflows
Calendar & Appointments
Collaboration & Teamwork
Call Logs
Emails
Manage Contacts
Multiple Contact Entry Types
Customizable Fields & Lists
Customizable Interface
Customizable Sales & Service Processes
Investment and Insurance Data
Automated Back-Ups
Data Import / Export
Product & Record Categorization

+ 69 more unique features

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