Freshsales vs Market Leader
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 13) and more integrations (10 vs 1). Starting price: Freshsales at $9/mo vs Market Leader at Contact Sales. Freshsales has 75 unique features while Market Leader has 13 unique features, with 0 features in common.
| Freshsales | Market Leader | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 13 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $9/mo | Contact Sales |
| Pricing Tiers | 4 | 2 |
| Integrations | 10 | 1 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 50% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (6 vs 1)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Lead Intel | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (0 vs 2)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Contact Database Management | ||
| Engagement Co-Pilot |
Communication (11 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Integration (0 vs 1)
| Feature | Freshsales | Market Leader |
|---|---|---|
| MLS Integration |
Integrations (3 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Generation (0 vs 2)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Exclusive Lead Generation | ||
| Network Boost |
Marketing Automation (7 vs 4)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Automated Listing Marketing | ||
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Campaign Automation | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Relationship Manager | ||
| Segments | ||
| Set-and-Forget Marketing Automation | ||
| Visual Email Builder | ||
| Web Forms |
Marketing Tools (0 vs 1)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Customizable Marketing Materials Library |
Mobile (7 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 1)
| Feature | Freshsales | Market Leader |
|---|---|---|
| CPQ License | ||
| Daily Prioritized To-Dos | ||
| Task Management |
Website Builder (0 vs 1)
| Feature | Freshsales | Market Leader |
|---|---|---|
| Branded Website |
Unique Features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
Only in Market Leader (13)
Lead Intel
Contact Database Management
Engagement Co-Pilot
MLS Integration
Exclusive Lead Generation
Network Boost
Automated Listing Marketing
Marketing Campaign Automation
Relationship Manager
Set-and-Forget Marketing Automation
Customizable Marketing Materials Library
Daily Prioritized To-Dos
Branded Website
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