Freshsales vs Lofty
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 38) and more integrations (10 vs 0). Starting price: Freshsales at $9/mo vs Lofty at Contact Sales. Freshsales has 74 unique features while Lofty has 37 unique features, with 1 features in common.
| Freshsales | Lofty | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 38 |
| AI-Powered Features | 11 | 11 |
| Starting Price | $9/mo | Contact Sales |
| Pricing Tiers | 4 | 4 |
| Integrations | 10 | 0 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 70% |
Feature Comparison by Category
AI (11 vs 2)
| Feature | Freshsales | Lofty |
|---|---|---|
| Agentic AI Workflows | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Lofty AI Copilot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Administration (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Customizable Org Structure |
Advertising (0 vs 3)
| Feature | Freshsales | Lofty |
|---|---|---|
| Ads by Zip Code | ||
| Ads for Your Sphere | ||
| Brand Advertising |
Analytics (6 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Reporting | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automation | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
Branding (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Agent Subdomains |
CRM (0 vs 2)
| Feature | Freshsales | Lofty |
|---|---|---|
| AI-Powered CRM | ||
| Contact/Lead Limit |
Communication (11 vs 3)
| Feature | Freshsales | Lofty |
|---|---|---|
| Apple Business Chat | ||
| Basic Dialer | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Email/Mass Email/Auto Email | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| Text/Mass Text/Auto Text | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | Lofty |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox | ||
| White Label |
Integrations (3 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| API Access | ||
| External Listing Widget | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Generation (0 vs 3)
| Feature | Freshsales | Lofty |
|---|---|---|
| Buyer Lead Generation | ||
| Home Evaluation Page | ||
| Seller Lead Generation |
Lead Management (0 vs 2)
| Feature | Freshsales | Lofty |
|---|---|---|
| Advanced Lead Routing | ||
| Dynamic Lead Scoring |
Listings (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Listing Tools |
Marketing (0 vs 2)
| Feature | Freshsales | Lofty |
|---|---|---|
| LoftyBlast | ||
| Marketing Automation |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Lofty |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 2)
| Feature | Freshsales | Lofty |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Mobile Apps | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Lofty |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | Lofty |
|---|---|---|
| CPQ License | ||
| Task Management |
Security (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Single Sign-On |
Social Media (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Social Studio |
Support (0 vs 3)
| Feature | Freshsales | Lofty |
|---|---|---|
| Customer Success Help Center | ||
| Dedicated Customer Success Rep | ||
| Phone & Chat Support |
Team (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| Team Management |
Tools (0 vs 1)
| Feature | Freshsales | Lofty |
|---|---|---|
| CMA Tool |
Training (0 vs 3)
| Feature | Freshsales | Lofty |
|---|---|---|
| 1:1 Onboarding & Training | ||
| LIVE Training Classes | ||
| LIVE Webinar Onboarding |
Website (0 vs 2)
| Feature | Freshsales | Lofty |
|---|---|---|
| Fully Customizable Website | ||
| IDX Website |
Unique Features
Only in Freshsales (74)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 54 more unique features
Only in Lofty (37)
Customizable Org Structure
Ads by Zip Code
Ads for Your Sphere
Brand Advertising
Agentic AI Workflows
Lofty AI Copilot
Reporting
Automation
Agent Subdomains
Basic Dialer
Email/Mass Email/Auto Email
Text/Mass Text/Auto Text
AI-Powered CRM
Contact/Lead Limit
White Label
External Listing Widget
Buyer Lead Generation
Home Evaluation Page
Seller Lead Generation
Advanced Lead Routing
+ 17 more unique features
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