Freshsales vs LeadSquared
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 42) and more integrations (10 vs 3). Starting price: Freshsales at $9/mo vs LeadSquared at Contact Sales. Freshsales has 72 unique features while LeadSquared has 39 unique features, with 3 features in common.
| Freshsales | LeadSquared | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 42 |
| AI-Powered Features | 11 | 8 |
| Starting Price | $9/mo | Contact Sales |
| Pricing Tiers | 4 | 2 |
| Integrations | 10 | 3 |
| Shared Features | 3 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (11 vs 4)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Converse + Chatbot | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Email Parser (AI-Powered) | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead Quality and Engagement Scoring | ||
| Lead generation bot | ||
| Nudges and Notifications | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (6 vs 3)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| LeadSquared Analytics Platform | ||
| Performance Management | ||
| Standard Reports | ||
| Website Event Tracking | ||
| Win-loss Analysis |
Automation (5 vs 2)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Process Designer | ||
| Sales Sequences | ||
| Workflow Automation | ||
| Workflows for Custom Modules |
Communication (11 vs 2)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Management | ||
| Email Templates | ||
| FloStack | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customer Experience (0 vs 2)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Customer Portal | ||
| Portals |
Customization (11 vs 0)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Development (0 vs 1)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Sandbox |
Integration (0 vs 2)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Email Integration with Gmail & Outlook | ||
| Social Media Connectors |
Integrations (3 vs 0)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Management (0 vs 4)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Advanced Lead Distribution | ||
| Bulk Import Leads | ||
| Contacts Management | ||
| Lead Management System |
Marketing (0 vs 5)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Dynamic Form Widgets | ||
| Dynamic Landing Pages | ||
| List Segmentation | ||
| Marketing Automation | ||
| Marketing Retargeting Connectors |
Marketing Automation (7 vs 0)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 1)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Mobile CRM App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (7 vs 0)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 1)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (0 vs 9)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Build Your Own Report (BYOR) | ||
| Dashboard Builder | ||
| Data Source Builder | ||
| Expression Builder | ||
| OOTB Dashboards | ||
| Report Builder | ||
| Report Export | ||
| Report Scheduler | ||
| Standard Reports |
Sales (0 vs 4)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Account Level Activity Management | ||
| Field Sales | ||
| Opportunity Management | ||
| Sales CRM |
Service (0 vs 1)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Service CRM |
User Experience (0 vs 1)
| Feature | Freshsales | LeadSquared |
|---|---|---|
| Smart Views |
Unique Features
Only in Freshsales (72)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
Sales Sequences
+ 52 more unique features
Only in LeadSquared (39)
Converse + Chatbot
Email Parser (AI-Powered)
Lead Quality and Engagement Scoring
Nudges and Notifications
LeadSquared Analytics Platform
Performance Management
Website Event Tracking
Process Designer
Workflow Automation
Email Management
FloStack
Customer Portal
Portals
Email Integration with Gmail & Outlook
Social Media Connectors
Advanced Lead Distribution
Bulk Import Leads
Contacts Management
Lead Management System
Dynamic Form Widgets
+ 19 more unique features
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