Freshsales vs Keela
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 51) and more integrations (10 vs 6). Starting price: Freshsales at $9/mo vs Keela at $160/mo. Freshsales has 75 unique features while Keela has 51 unique features, with 0 features in common.
| Freshsales | Keela | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 51 |
| AI-Powered Features | 11 | 5 |
| Starting Price | $9/mo | $160/mo |
| Pricing Tiers | 4 | 8 |
| Integrations | 10 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (11 vs 4)
| Feature | Freshsales | Keela |
|---|---|---|
| AI-Driven Donor Insights | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Donation Predictions | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI | ||
| Smart Ask | ||
| Suggested Gift Amounts |
Analytics (6 vs 10)
| Feature | Freshsales | Keela |
|---|---|---|
| Attribution Reports | ||
| Auto-Calculated KPIs | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Customizable Dashboards | ||
| Dashboard and Analytics | ||
| Dashboards & Reporting | ||
| Donor Scores | ||
| Easy-to-Understand Data Visuals | ||
| Presentation-Ready Reports | ||
| Real-Time Reporting | ||
| Real-time Updates and Accurate Data Tracking | ||
| Standard Reports | ||
| Wealth Screening |
Automation (5 vs 5)
| Feature | Freshsales | Keela |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automated Journeys | ||
| Automated Updated Info | ||
| Automatic Gift Acknowledgement | ||
| Automatic Receipts | ||
| Basic Workflows | ||
| Nonprofit Marketing Automation | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (0 vs 1)
| Feature | Freshsales | Keela |
|---|---|---|
| CRM |
Communication (11 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Communications (0 vs 10)
| Feature | Freshsales | Keela |
|---|---|---|
| Customizable Email Builder | ||
| Customizable Thank You Letters | ||
| Direct Mail Tool | ||
| Donation Summaries | ||
| Email & Texting | ||
| Email Marketing for Nonprofits | ||
| Texting Services for Nonprofits | ||
| Unlimited Built-In Email Templates | ||
| Unlimited Email Templates | ||
| Unlimited Number of Emails |
Compliance (0 vs 2)
| Feature | Freshsales | Keela |
|---|---|---|
| Anti-Spam Compliance | ||
| Compliant Tax Receipts |
Context (5 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Data Management (0 vs 1)
| Feature | Freshsales | Keela |
|---|---|---|
| Deduplication Tool and Merge Tags |
Donor Management (0 vs 7)
| Feature | Freshsales | Keela |
|---|---|---|
| Bulk Gift Entry and Giving Preferences | ||
| Comprehensive Donor Profiles | ||
| Donor & Volunteer Management | ||
| Donor Database & Profiles | ||
| Membership Management | ||
| Relationship Tracking | ||
| Unlimited Tags and Segments |
Fundraising (0 vs 7)
| Feature | Freshsales | Keela |
|---|---|---|
| Crypto Currency Forms | ||
| Donation Forms | ||
| Fundraising Campaigns | ||
| Nonprofit Grant Management | ||
| QR Codes for Donation Forms | ||
| Recurring Giving | ||
| Unlimited Donation Forms |
Integrations (3 vs 1)
| Feature | Freshsales | Keela |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Integrations & Payments | ||
| Webhooks |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Payments (0 vs 1)
| Feature | Freshsales | Keela |
|---|---|---|
| Nonprofit Payment Processing |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | Keela |
|---|---|---|
| CPQ License | ||
| Task Management |
Project Management (0 vs 1)
| Feature | Freshsales | Keela |
|---|---|---|
| Nonprofit Project Management |
Sales Pipeline (0 vs 1)
| Feature | Freshsales | Keela |
|---|---|---|
| Donor Pipeline Management |
Unique Features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
Only in Keela (51)
AI-Driven Donor Insights
Donation Predictions
Smart Ask
Suggested Gift Amounts
Auto-Calculated KPIs
Customizable Dashboards
Dashboard and Analytics
Dashboards & Reporting
Donor Scores
Easy-to-Understand Data Visuals
Presentation-Ready Reports
Real-Time Reporting
Real-time Updates and Accurate Data Tracking
Wealth Screening
Automated Journeys
Automated Updated Info
Automatic Gift Acknowledgement
Automatic Receipts
Nonprofit Marketing Automation
Customizable Email Builder
+ 31 more unique features
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