Freshsales vs IXACT Contact
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 35) and more integrations (10 vs 5). Starting price: Freshsales at $9/mo vs IXACT Contact at $5/mo. Freshsales has 74 unique features while IXACT Contact has 34 unique features, with 1 features in common.
| Freshsales | IXACT Contact | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 35 |
| AI-Powered Features | 11 | 6 |
| Starting Price | $9/mo | $5/mo |
| Pricing Tiers | 4 | 15 |
| Integrations | 10 | 5 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (6 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 2)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automated Task and Appointment Reminders | ||
| Basic Workflows | ||
| Keep in Touch Coach | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
Communication (11 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Content Management (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Professionally Written Web Content |
Context (5 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Core CRM (0 vs 2)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Contact Management | ||
| Rich Contact Profiles |
Customization (11 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Direct Mail (0 vs 2)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Letter Templates | ||
| Letters and Labels |
Email Marketing (0 vs 5)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Automated Monthly e-Newsletter | ||
| Email Marketing | ||
| Mass Email Capability | ||
| Targeted Lead Nurture Drip Email Campaigns | ||
| Video Mass Emails |
Enterprise (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Broker Program |
Integration (0 vs 2)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Google Sync | ||
| Outlook Sync |
Integrations (3 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Lead Management (0 vs 2)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Automated Lead Capture and Nurturing | ||
| Lead Generation and Capture |
Marketing Automation (7 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Automated Keep-in-Touch Marketing Plans | ||
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Marketing Templates (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| e-Card Templates |
Mobile (7 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (7 vs 0)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| CPQ License | ||
| Calendar & Task List | ||
| Task Management |
Real Estate Integration (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| IDX Integration |
Real Estate Management (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Active Business Area |
Recruiting (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| IXACT Recruiter |
Reporting (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Advanced Email Campaign Reporting |
SMS Marketing (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Text Marketing |
Social Media (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Social Media Integration |
Social Media Automation (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Social Stream |
Support (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Concierge Setup |
Team Management (0 vs 1)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Teams Management |
UI/UX (0 vs 2)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Customizable Dashboard | ||
| Intuitive User Interface |
Website Builder (0 vs 3)
| Feature | Freshsales | IXACT Contact |
|---|---|---|
| Agent Websites | ||
| Customizable Website Themes | ||
| Fully Responsive Websites |
Unique Features
Only in Freshsales (74)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 54 more unique features
Only in IXACT Contact (34)
Automated Task and Appointment Reminders
Keep in Touch Coach
Professionally Written Web Content
Contact Management
Rich Contact Profiles
Letter Templates
Letters and Labels
Automated Monthly e-Newsletter
Email Marketing
Mass Email Capability
Targeted Lead Nurture Drip Email Campaigns
Video Mass Emails
Broker Program
Google Sync
Outlook Sync
Automated Lead Capture and Nurturing
Lead Generation and Capture
Automated Keep-in-Touch Marketing Plans
e-Card Templates
Calendar & Task List
+ 14 more unique features
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