Freshsales vs Highrise
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 14) and more integrations (10 vs 3). Starting price: Freshsales at $9/mo vs Highrise at Contact Sales. Freshsales has 73 unique features while Highrise has 12 unique features, with 2 features in common.
| Freshsales | Highrise | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 14 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $9/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 10 | 3 |
| Shared Features | 2 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (6 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
Communication (11 vs 4)
| Feature | Freshsales | Highrise |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Bulk Email | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Group Inbox | ||
| Internal Notifications | ||
| Notes and Emails Organization | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 1)
| Feature | Freshsales | Highrise |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Feature Toggle | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Data Management (0 vs 2)
| Feature | Freshsales | Highrise |
|---|---|---|
| Search and Filters | ||
| Tags and Custom Fields |
Integration (0 vs 1)
| Feature | Freshsales | Highrise |
|---|---|---|
| Email Integration |
Integrations (3 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Organization (0 vs 1)
| Feature | Freshsales | Highrise |
|---|---|---|
| Cases and Deals |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | Highrise |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (0 vs 1)
| Feature | Freshsales | Highrise |
|---|---|---|
| Lead and Pipeline Reporting |
Security (0 vs 1)
| Feature | Freshsales | Highrise |
|---|---|---|
| Privacy and Permissions |
UI/UX (0 vs 1)
| Feature | Freshsales | Highrise |
|---|---|---|
| Automated Avatars |
Workflow (0 vs 2)
| Feature | Freshsales | Highrise |
|---|---|---|
| Easy Follow-ups and Reminders | ||
| Recurring Reminders |
Unique Features
Only in Freshsales (73)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 53 more unique features
Only in Highrise (12)
Bulk Email
Group Inbox
Notes and Emails Organization
Feature Toggle
Search and Filters
Tags and Custom Fields
Cases and Deals
Lead and Pipeline Reporting
Privacy and Permissions
Automated Avatars
Easy Follow-ups and Reminders
Recurring Reminders
Want to build your own alternative to Freshsales or Highrise?
Analyze it with Reap